32 bit Server: Upload of ... exceeds the quota for the folder, when server has room

sgparry · March 23, 2023, 11:17pm

[edit]
I think this may be a 32 bit server issue. It might possibly relate to the fact that the disk usage is currently just under 64GB, although that seems spurious.

Please help, this is driving me crackers. I have been trying to solve this for a couple of days. My VPS has 7GB out of 74GB still free, but ownCloud refuses to sync. /remote.php keeps 507 erroring.

Expected behaviour

Files should be synchronized to server without error

Actual behaviour

Client complains “There is insufficient space available on the server” and shows “Upload of … exceeds the quota for the folder” in not synced tab.

Steps to reproduce

Ensure the server has the following space usage for target user:

$ df -h
/dev/root        74G   63G  7.9G  89% /
$ du -h -d0 /var/www/owncloud/data
23G     /var/www/owncloud/data

from web interface:
You are using 18.7 GB of 26.2 GB (71.45 %)

Install client with non-virtual file mode and selected files.
Connect client to user area - choose about 50 - 60 % of the folders to sync.
Configure client to synchronize hidden files. Turn off both “Ask for…” confirmations
Allow files to sync (if possible).
Add large number further files of various size, including many hidden files (some ~100-200MB).

Server configuration

Operating system: Ubuntu 18.04.6 LTS (32 bit)

Web server: apache2 2.4.29-1ubuntu4.27

Database: MySQL 5.7.41

PHP version: 7.4.33

ownCloud version: Community Edition 10.12.0.6 server

Storage backend (external storage):local:

$ du -d0 -h /srv/moodle/**redacted**/vle/moodledata/repository/
4.8G    /srv/moodle/**redacted**/vle/moodledata/repository/

Client configuration

Client version: ownCloud 3.2.1.10355 [9724d6]

Operating system: windows-10.0.19044

OS language: British English

Qt version used by client package (Linux only, see also Settings dialog): n/a

Client package (From ownCloud or distro) (Linux only): n/a

Installation path of client: c:\program files\ownCloud

Logs

Client logfile: Output of owncloud --logwindow or owncloud --logfile log.txt

23-03-23 22:07:26:859 [ info sync.propagator ]:	Starting SyncInstruction(CSYNC_INSTRUCTION_NEW) propagation of "development/Alice3/MyProjects/alite-0.1-temp.bak/auto20190728_010737.a3p" by OCC::PropagateUploadFileNG(0x1bd906825b0)
23-03-23 22:07:26:860 [ info sync.checksums ]:	Computing OCC::CheckSums::Algorithm::SHA1 checksum of "C:/**redacted**/ownCloud/development/Alice3/MyProjects/alite-0.1-temp.bak/auto20190728_010737.a3p" in a thread
23-03-23 22:07:26:960 [ info sync.networkjob ]:	Created OCC::PropfindJob(OCC::Account("**redacted** (Test Login)@owncloud.**redacted**"), "https://owncloud.**redacted**/remote.php/dav/uploads/**redacted**/2830251371", "PROPFIND", Original-Request-ID: "1bb76253-7b57-4394-9650-4941ac4b1097", X-Request-ID: "1bb76253-7b57-4394-9650-4941ac4b1097") for OCC::PropagateUploadFileNG(0x1bd906825b0)
23-03-23 22:07:27:111 [ info sync.networkjob.propfind ]:	LSCOL of QUrl("https://owncloud.**redacted**/remote.php/dav/uploads/**redacted**/2830251371") FINISHED WITH STATUS "OK"
23-03-23 22:07:27:111 [ info sync.propagator.upload.ng ]:	Resuming  "development/Alice3/MyProjects/alite-0.1-temp.bak/auto20190728_010737.a3p" ; sent = 8306688 ; total= 25258379
23-03-23 22:07:27:111 [ info sync.networkjob ]:	Created OCC::PUTFileJob(OCC::Account("**redacted** (Test Login)@owncloud.**redacted**"), "https://owncloud.**redacted**/remote.php/dav/uploads/**redacted**/2830251371/0000000008306688", "PUT", Original-Request-ID: "8e429b7d-3943-4873-90aa-9cac2c542afb", X-Request-ID: "8e429b7d-3943-4873-90aa-9cac2c542afb") for OCC::PropagateUploadFileNG(0x1bd906825b0)
23-03-23 22:07:29:037 [ info sync.networkjob.put ]:	PUT of "https://owncloud.**redacted**/remote.php/dav/uploads/**redacted**/2338469922/0000000010000000" FINISHED WITH STATUS "OK" 201 QVariant(QString, "Created")
23-03-23 22:07:29:037 [ info sync.propagator.upload.ng ]:	Chunked upload of 15353564 bytes took 13614 ms, desired is 60000 ms, expected good chunk size is 67666654 bytes and nudged next chunk size to  69814870 bytes
23-03-23 22:07:29:037 [ info sync.networkjob ]:	Created OCC::MoveJob(OCC::Account("**redacted** (Test Login)@owncloud.**redacted**"), "https://owncloud.**redacted**/remote.php/dav/uploads/**redacted**/2338469922/.file", "MOVE", Original-Request-ID: "46f39962-31ee-442d-b46a-4a7e717c2d50", X-Request-ID: "46f39962-31ee-442d-b46a-4a7e717c2d50") for OCC::PropagateUploadFileNG(0x1bd90ec58c0)
23-03-23 22:07:29:220 [ info sync.networkjob.move ]:	MOVE of QUrl("https://owncloud.**redacted**/remote.php/dav/uploads/**redacted**/2338469922/.file") FINISHED WITH STATUS "UnknownServerError, Server replied \"507 Insufficient Storage\" to \"MOVE https://owncloud.**redacted**/remote.php/dav/uploads/**redacted**/2338469922/.file\""
23-03-23 22:07:29:220 [ warning sync.propagator.upload ]:	void __cdecl OCC::PropagateUploadFileCommon::abortWithError(enum OCC::SyncFileItem::Status,const class QString &) "development/Alice3/MyProjects/alite-0.1-nohacks.bak/save20190730_235115.a3p" "Upload of 24 MB exceeds the quota for the folder"
23-03-23 22:07:29:220 [ info sync.database ]:	Setting blacklist entry for "development/Alice3/MyProjects/alite-0.1-nohacks.bak/save20190730_235115.a3p" 1 "Upload of 24 MB exceeds the quota for the folder" 1679609249 25 1564527075 "" "" OCC::SyncJournalErrorBlacklistRecord::Category::InsufficientRemoteStorage
23-03-23 22:07:29:220 [ info sync.propagator ]:	blacklisting  "development/Alice3/MyProjects/alite-0.1-nohacks.bak/save20190730_235115.a3p"  for  25 , retry count  1
23-03-23 22:07:29:220 [ warning sync.propagator ]:	Could not complete propagation of "development/Alice3/MyProjects/alite-0.1-nohacks.bak/save20190730_235115.a3p" by OCC::PropagateUploadFileNG(0x1bd90ec58c0) with status OCC::SyncFileItem::DetailError and error: "Upload of 24 MB exceeds the quota for the folder"

Web server error log:

owncloud.**redacted**:443 80.192.144.236 - **redacted** [23/Mar/2023:22:07:02 +0000] "MKCOL /remote.php/dav/uploads/**redacted**/2338469922 HTTP/1.1" 201 6091 "-" "Mozilla/5.0 (Windows) mirall/3.2.1.10355 (ownCloud, windows-10.0.19044 ClientArchitecture: x86_64 OsArchitecture: x86_64)"
owncloud.**redacted**:443 80.192.144.236 - **redacted** [23/Mar/2023:22:07:02 +0000] "MKCOL /remote.php/dav/uploads/**redacted**/2227206632 HTTP/1.1" 201 6091 "-" "Mozilla/5.0 (Windows) mirall/3.2.1.10355 (ownCloud, windows-10.0.19044 ClientArchitecture: x86_64 OsArchitecture: x86_64)"
www.**redacted**:443 3.106.135.198 - - [23/Mar/2023:22:07:03 +0000] "GET / HTTP/1.1" 401 5870 "-" "Mozilla/5.0 researchscan.comsys.rwth-aachen.de"
owncloud.**redacted**:443 80.192.144.236 - **redacted** [23/Mar/2023:22:07:06 +0000] "GET /status.php HTTP/1.1" 200 6442 "-" "Mozilla/5.0 (Windows) mirall/3.2.1.10355 (ownCloud, windows-10.0.19044 ClientArchitecture: x86_64 OsArchitecture: x86_64)"
owncloud.**redacted**:443 80.192.144.236 - **redacted** [23/Mar/2023:22:07:06 +0000] "PROPFIND /remote.php/webdav/ HTTP/1.1" 207 6497 "-" "Mozilla/5.0 (Windows) mirall/3.2.1.10355 (ownCloud, windows-10.0.19044 ClientArchitecture: x86_64 OsArchitecture: x86_64)"
owncloud.**redacted**:443 80.192.144.236 - **redacted** [23/Mar/2023:22:07:06 +0000] "GET /ocs/v2.php/cloud/capabilities?format=json HTTP/1.1" 200 3224 "-" "Mozilla/5.0 (Windows) mirall/3.2.1.10355 (ownCloud, windows-10.0.19044 ClientArchitecture: x86_64 OsArchitecture: x86_64)"
owncloud.**redacted**:443 80.192.144.236 - **redacted** [23/Mar/2023:22:07:06 +0000] "GET /ocs/v2.php/cloud/user?format=json HTTP/1.1" 200 1307 "-" "Mozilla/5.0 (Windows) mirall/3.2.1.10355 (ownCloud, windows-10.0.19044 ClientArchitecture: x86_64 OsArchitecture: x86_64)"
owncloud.**redacted**:443 80.192.144.236 - **redacted** [23/Mar/2023:22:07:06 +0000] "GET /remote.php/dav/avatars/**redacted**/128.png HTTP/1.1" 404 1081 "-" "Mozilla/5.0 (Windows) mirall/3.2.1.10355 (ownCloud, windows-10.0.19044 ClientArchitecture: x86_64 OsArchitecture: x86_64)"
owncloud.**redacted**:443 80.192.144.236 - **redacted** [23/Mar/2023:22:07:02 +0000] "PUT /remote.php/dav/uploads/**redacted**/4085877687/0000000000000000 HTTP/1.1" 201 923 "-" "Mozilla/5.0 (Windows) mirall/3.2.1.10355 (ownCloud, windows-10.0.19044 ClientArchitecture: x86_64 OsArchitecture: x86_64)"
owncloud.**redacted**:443 80.192.144.236 - **redacted** [23/Mar/2023:22:07:08 +0000] "GET /ocs/v2.php/cloud/activity?page=0&pagesize=100&format=json HTTP/1.1" 200 6241 "-" "Mozilla/5.0 (Windows) mirall/3.2.1.10355 (ownCloud, windows-10.0.19044 ClientArchitecture: x86_64 OsArchitecture: x86_64)"
owncloud.**redacted**:443 80.192.144.236 - **redacted** [23/Mar/2023:22:07:09 +0000] "GET /ocs/v2.php/apps/notifications/api/v1/notifications?format=json HTTP/1.1" 200 1597 "-" "Mozilla/5.0 (Windows) mirall/3.2.1.10355 (ownCloud, windows-10.0.19044 ClientArchitecture: x86_64 OsArchitecture: x86_64)"
owncloud.**redacted**:443 80.192.144.236 - **redacted** [23/Mar/2023:22:07:02 +0000] "PUT /remote.php/dav/uploads/**redacted**/2227206632/0000000000000000 HTTP/1.1" 201 923 "-" "Mozilla/5.0 (Windows) mirall/3.2.1.10355 (ownCloud, windows-10.0.19044 ClientArchitecture: x86_64 OsArchitecture: x86_64)"
owncloud.**redacted**:443 80.192.144.236 - **redacted** [23/Mar/2023:22:07:02 +0000] "PUT /remote.php/dav/uploads/**redacted**/2338469922/0000000000000000 HTTP/1.1" 201 923 "-" "Mozilla/5.0 (Windows) mirall/3.2.1.10355 (ownCloud, windows-10.0.19044 ClientArchitecture: x86_64 OsArchitecture: x86_64)"
owncloud.**redacted**:443 80.192.144.236 - **redacted** [23/Mar/2023:22:07:08 +0000] "PUT /remote.php/dav/uploads/**redacted**/4085877687/0000000010000000 HTTP/1.1" 201 923 "-" "Mozilla/5.0 (Windows) mirall/3.2.1.10355 (ownCloud, windows-10.0.19044 ClientArchitecture: x86_64 OsArchitecture: x86_64)"
owncloud.**redacted**:443 80.192.144.236 - **redacted** [23/Mar/2023:22:07:19 +0000] "MOVE /remote.php/dav/uploads/**redacted**/4085877687/.file HTTP/1.1" 507 1103 "-" "Mozilla/5.0 (Windows) mirall/3.2.1.10355 (ownCloud, windows-10.0.19044 ClientArchitecture: x86_64 OsArchitecture: x86_64)"
owncloud.**redacted**:443 80.192.144.236 - **redacted** [23/Mar/2023:22:07:19 +0000] "PROPFIND /remote.php/dav/uploads/**redacted**/1115499633 HTTP/1.1" 207 1922 "-" "Mozilla/5.0 (Windows) mirall/3.2.1.10355 (ownCloud, windows-10.0.19044 ClientArchitecture: x86_64 OsArchitecture: x86_64)"
owncloud.**redacted**:443 80.192.144.236 - **redacted** [23/Mar/2023:22:07:22 +0000] "PROPFIND /remote.php/dav/files/**redacted**/ HTTP/1.1" 207 6100 "-" "Mozilla/5.0 (Windows) mirall/2.5.1 (build 10807)"
owncloud.**redacted**:443 80.192.144.236 - **redacted** [23/Mar/2023:22:07:24 +0000] "PROPFIND /remote.php/dav/files/**redacted**/Fritzing-user HTTP/1.1" 404 1150 "-" "Mozilla/5.0 (Windows) mirall/2.5.1 (build 10807)"
owncloud.**redacted**:443 80.192.144.236 - **redacted** [23/Mar/2023:22:07:24 +0000] "PROPFIND /remote.php/dav/files/**redacted**/ HTTP/1.1" 207 1344 "-" "Mozilla/5.0 (Windows) mirall/2.5.1 (build 10807)"
owncloud.**redacted**:443 80.192.144.236 - **redacted** [23/Mar/2023:22:07:14 +0000] "PUT /remote.php/dav/uploads/**redacted**/2227206632/0000000010000000 HTTP/1.1" 201 923 "-" "Mozilla/5.0 (Windows) mirall/3.2.1.10355 (ownCloud, windows-10.0.19044 ClientArchitecture: x86_64 OsArchitecture: x86_64)"
owncloud.**redacted**:443 80.192.144.236 - **redacted** [23/Mar/2023:22:07:26 +0000] "MOVE /remote.php/dav/uploads/**redacted**/2227206632/.file HTTP/1.1" 507 1103 "-" "Mozilla/5.0 (Windows) mirall/3.2.1.10355 (ownCloud, windows-10.0.19044 ClientArchitecture: x86_64 OsArchitecture: x86_64)"
owncloud.**redacted**:443 80.192.144.236 - **redacted** [23/Mar/2023:22:07:27 +0000] "PROPFIND /remote.php/dav/uploads/**redacted**/2830251371 HTTP/1.1" 207 1922 "-" "Mozilla/5.0 (Windows) mirall/3.2.1.10355 (ownCloud, windows-10.0.19044 ClientArchitecture: x86_64 OsArchitecture: x86_64)"
owncloud.**redacted**:443 80.192.144.236 - - [23/Mar/2023:22:07:28 +0000] "GET /ocs/v2.php/apps/notifications/api/v1/notifications?format=json HTTP/1.1" 200 1904 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:109.0) Gecko/20100101 Firefox/111.0"
owncloud.**redacted**:443 80.192.144.236 - **redacted** [23/Mar/2023:22:07:15 +0000] "PUT /remote.php/dav/uploads/**redacted**/2338469922/0000000010000000 HTTP/1.1" 201 923 "-" "Mozilla/5.0 (Windows) mirall/3.2.1.10355 (ownCloud, windows-10.0.19044 ClientArchitecture: x86_64 OsArchitecture: x86_64)"
owncloud.**redacted**:443 80.192.144.236 - **redacted** [23/Mar/2023:22:07:29 +0000] "MOVE /remote.php/dav/uploads/**redacted**/2338469922/.file HTTP/1.1" 507 1103 "-" "Mozilla/5.0 (Windows) mirall/3.2.1.10355 (ownCloud, windows-10.0.19044 ClientArchitecture: x86_64 OsArchitecture: x86_64)"

Server logfile: ownCloud log (data/owncloud.log): nothing relevant or useful…

tom42 · April 16, 2023, 10:21am

Hey,

i think this could be related to this:

system · July 15, 2023, 10:22am

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