Absolute first: Have you tried turning it off and on again?
Then: you need root access, either via vsphere console or SSH. If you don’t have the password there are guides out there on the internet:
Once you have root access you need to make sure the network is up and running. Depending on the distribution you have, this is configured differently.
To figure out the distro run:
Then ensure that all the services, typically necessary for an ownCloud setup, are up and running:
Depending on how it is setup up, it could also require the following additional services:
- nginx (instead of apache)
You can check which services are enabled by running the following command:
systemctl list-unit-files | grep enabled
If you can’t find any of these services you might have a docker setup.
Check the logs, typically found in
This is not a proper technical term. Can you ping it? Can you reach the ports with telnet? Have you tried using
curl? Or did you just use the browser?
If nothing of this makes sense to you I recommend to get professional help, as this is an ownCloud support forum we can only help with ownCloud specific problems, and can’t provide general tech-support.