App is not enabled, Zugriff verboten


Steps to reproduce

  1. Open Web Interface in the Browser

Expected behaviour


Actual behaviour

Login not possible, admin page not working, dekstop client working fine

Server configuration


Web server: Apache

Database:MySQL 5

PHP version: PHP 7

ownCloud version: owncloud-10.0.4

Updated from an older ownCloud or fresh install: Update

Where did you install ownCloud from: Official

Signing status (ownCloud 9.0 and above):

Login as admin user into your ownCloud and access 
paste the results into and puth the link here.
``` Not possible to Login!

**The content of config/config.php:**

$CONFIG = array (
  'instanceid' => 'xxxxxxxxx',
  'passwordsalt' => 'xxxxxxxxxx',
  'secret' => 'xxxxxxxxxxi',
  'trusted_domains' => 
  array (
    0 => 'xxxxxxxx',
	1 => 'xxxxxxx',
	2 => 'xxxxxxx',
	3 => 'xxxxxxxxx',
	4 => 'xxxxxxxxxxxxxx',
	5 => 'xxxxxxxxxxxxx',
  'datadirectory' => 'xxxxxxxxxx',
  'overwrite.cli.url' => 'xxxxxxxxxxxx',
  'dbtype' => 'mysql',
  'version' => '',
  'dbname' => 'db714872095',
  'dbhost' => 'localhost',
  'dbtableprefix' => 'oc_',
  'dbuser' => 'xxxxxxxxxxx',
  'dbpassword' => 'xxxxxxxxxxx',
  'logtimezone' => 'UTC',
  'installed' => true,
  'mail_from_address' => 'cloud',
  'mail_smtpmode' => 'php',
  'mail_domain' => 'xxxxxxxxx',

**List of activated apps:**


Are you using external storage, if yes which one: local/smb/sftp/... NO

Are you using encryption: NO

Are you using an external user-backend, if yes which one: NO


webinterface shows only: App is not enabled, Access not allowed.
i have try "anything" nothing help. I can not enter any access data.
Apps deac. with phpmyadmin

no changes the error occurred suddenly.
Desktop Client is working fine.



screenshot please - maybe this gives more details.




maybe - hard to tell from this report ....


No repost, but i think it's the same problem.
The screenshot shows only login input.

The input field is grey, and i can not enter anything...
Unfortunately no other error message

i have disabled the apps with phpmyadmin but it doesn't work

Thanks very much!


Please post the url - THX


many thanks for the help!


any log entry in the server logs?


do you mean: /CLOUD/data/owncloud.log ?


yes - this is the server log file



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hmm how?


Your log is full of php syntax errors - please fix them. I'm pretty sure your instance will then properly behave again.


ok thank you! I will try it immediately


Hi, i have updated the complete installation manual:

YES, it works!

Solved! THX