Steps to reproduce
- Login to Owncloud
Expected behaviour
See all the files and folders.
Actual behaviour
No file or folder appear
Server configuration
Operating system: Centos 7.9 (cPanel)
Web server: Apache
Database: MariaDB 10.3
PHP version: 7.4
ownCloud version: 10.6
Updated from an older ownCloud or fresh install: updated
Where did you install ownCloud from:
Signing status (ownCloud 9.0 and above):
The content of config/config.php:
“basic”: {
“license key”: “REMOVED SENSITIVE VALUE”,
“date”: “Fri, 29 Jan 2021 16:20:55 +0000”,
“ownCloud version”: “10.6.0.5”,
“ownCloud version string”: “10.6.0”,
“ownCloud edition”: “Community”,
“server OS”: “Linux”,
“server OS version”: “Linux server04.centraleweb.ca 3.10.0-1160.11.1.el7.x86_64 #1 SMP Fri Dec 18 16:34:56 UTC 2020 x86_64”,
“server SAPI”: “fpm-fcgi”,
“webserver version”: “Apache”,
“hostname”: “cloud.centraleweb.ca”,
“logged-in user”: “MrFrog”
},
“stats”: {
“users”: {
“Database”: {
“count”: 3,
“seen”: 3,
“logged in (30 days)”: 3
}
},
“groups”: {
“OC\Group\Database”: 3
}
},
“config”: {
“instanceid”: “ocxi1gctvwao”,
“passwordsalt”: “REMOVED SENSITIVE VALUE”,
“secret”: “REMOVED SENSITIVE VALUE”,
“trusted_domains”: [
“cloud.centraleweb.ca”
],
“datadirectory”: “/home/cloudcen/public_html/data”,
“overwrite.cli.url”: “https://cloud.centraleweb.ca”,
“dbtype”: “mysql”,
“version”: “10.6.0.5”,
“dbname”: “cloudcen_cloud”,
“dbhost”: “localhost”,
“dbtableprefix”: “oc_”,
“dbuser”: “REMOVED SENSITIVE VALUE”,
“dbpassword”: “REMOVED SENSITIVE VALUE”,
“logtimezone”: “UTC”,
“installed”: true,
“filelocking.enabled”: true,
“memcache.local”: “\OC\Memcache\APCu”,
“memcache.locking”: “\OC\Memcache\Redis”,
“redis”: {
“host”: “localhost”,
“port”: 6379
},
“loglevel”: 2,
“mail_from_address”: “REMOVED SENSITIVE VALUE”,
“mail_smtpmode”: “php”,
“mail_domain”: “REMOVED SENSITIVE VALUE”,
“maintenance”: false,
“theme”: “”,
“debug”: true
},
List of activated apps:
**Are you using external storage, if yes which one:** No
**Are you using encryption:** No
**Are you using an external user-backend, if yes which one:** No
### Client configuration
**Browser:** Chrome
**Operating system:** Windows 10
### Logs
#### ownCloud log (data/owncloud.log)
Insert your ownCloud log here
{“reqId”:“YBQtabEeLxGHjXHHnGa0ewAAAI0”,“level”:2,“time”:“2021-01-29T15:44:41+00:00”,“remoteAddr”:“74.56.153.101”,“user”:“MrFrog”,“app”:“no app in context”,“method”:“GET”,“url”:"/remote.php/dav/files/null/",“message”:“Principal with name null not found”}
Browser log
PROPFIND https://cloud.centraleweb.ca/remote.php/dav/files/null/ 404 (Not Found)
More info:
Sometimes when using private browser, all the file and folder are loading, but not always and when is the case, the PROPFIND 404 error is now showing.
- Yes I have clear all cache / cookie etc.
