Black page after login - PROPFIND 404

Steps to reproduce

  1. Login to Owncloud

Expected behaviour
See all the files and folders.

Actual behaviour
No file or folder appear

Server configuration

Operating system: Centos 7.9 (cPanel)

Web server: Apache

Database: MariaDB 10.3

PHP version: 7.4

ownCloud version: 10.6

Updated from an older ownCloud or fresh install: updated

Where did you install ownCloud from:

Signing status (ownCloud 9.0 and above):

The content of config/config.php:

“basic”: {
“date”: “Fri, 29 Jan 2021 16:20:55 +0000”,
“ownCloud version”: “”,
“ownCloud version string”: “10.6.0”,
“ownCloud edition”: “Community”,
“server OS”: “Linux”,
“server OS version”: “Linux 3.10.0-1160.11.1.el7.x86_64 #1 SMP Fri Dec 18 16:34:56 UTC 2020 x86_64”,
“server SAPI”: “fpm-fcgi”,
“webserver version”: “Apache”,
“hostname”: “”,
“logged-in user”: “MrFrog”
“stats”: {
“users”: {
“Database”: {
“count”: 3,
“seen”: 3,
“logged in (30 days)”: 3
“groups”: {
“OC\Group\Database”: 3
“config”: {
“instanceid”: “ocxi1gctvwao”,
“passwordsalt”: “REMOVED SENSITIVE VALUE”,
“trusted_domains”: [
“datadirectory”: “/home/cloudcen/public_html/data”,
“overwrite.cli.url”: “”,
“dbtype”: “mysql”,
“version”: “”,
“dbname”: “cloudcen_cloud”,
“dbhost”: “localhost”,
“dbtableprefix”: “oc_”,
“logtimezone”: “UTC”,
“installed”: true,
“filelocking.enabled”: true,
“memcache.local”: “\OC\Memcache\APCu”,
“memcache.locking”: “\OC\Memcache\Redis”,
“redis”: {
“host”: “localhost”,
“port”: 6379
“loglevel”: 2,
“mail_from_address”: “REMOVED SENSITIVE VALUE”,
“mail_smtpmode”: “php”,
“maintenance”: false,
“theme”: “”,
“debug”: true

List of activated apps:

**Are you using external storage, if yes which one:** No

**Are you using encryption:** No

**Are you using an external user-backend, if yes which one:** No

### Client configuration
**Browser:** Chrome

**Operating system:** Windows 10

### Logs

#### ownCloud log (data/owncloud.log)

Insert your ownCloud log here
{“reqId”:“YBQtabEeLxGHjXHHnGa0ewAAAI0”,“level”:2,“time”:“2021-01-29T15:44:41+00:00”,“remoteAddr”:“”,“user”:“MrFrog”,“app”:“no app in context”,“method”:“GET”,“url”:"/remote.php/dav/files/null/",“message”:“Principal with name null not found”}

Browser log

PROPFIND 404 (Not Found)

More info:
Sometimes when using private browser, all the file and folder are loading, but not always and when is the case, the PROPFIND 404 error is now showing.

  • Yes I have clear all cache / cookie etc.


From what i have read in the past ownCloud only supports mod_php so the different unsupported module could be the reason for this problem.

Unfortunately i can’t provide a solution (i don’t have much knowledge on ownCloud) besides trying to use mod_php instead. :slightly_frowning_face: