Blank page after login

Good afternoon. We have recently installed Owncloud on our server. It has been done through a clean installation and everything has gone smoothly. Once we access we enter username and password we obtain the following screen and the application freezes:

Through this it is impossible to move forward as the browser freezes.

Steps to reproduce

  1. Enter to owncloud
  2. First screen freeze the navigator

Expected behaviour

Load web interface

Actual behaviour

Freeze computer

Server configuration

Operating system: Windows 10

Web server: nginx/1.16.1

Database: MySQL or MariaDB 5.5.5-10.3.13-MariaDB-1:10.3.13+maria~bionic-

PHP version: 7.3.13-1+ubuntu18

ownCloud version: (see ownCloud admin page): Owncloud latest version

:
Updated from an older ownCloud or fresh install: Fresh install

Where did you install ownCloud from: Server

Signing status (ownCloud 9.0 and above):

The content of config/config.php:

<?php $CONFIG = array ( 'instanceid' => 'ociqv2hd9oce', 'passwordsalt' => '9gyk3Bf9lg1eLYQMQiBSrOP+DDgDOG', 'secret' => 'la21BJ/3XmTJulUMwH/q5cXE5taHfgBd/Pxt+BKadp14+GRc', 'trusted_domains' => array ( 0 => 'nube.clickdatos.es', ), 'datadirectory' => '/var/www/nube.sitees/public/data', 'overwrite.cli.url' => 'https://nube.site.es', 'dbtype' => 'mysql', 'version' => '10.5.0.10', 'dbname' => 'nubeclickdatos', 'dbhost' => 'localhost', 'dbtableprefix' => 'oc_', 'mysql.utf8mb4' => true, 'dbuser' => 'admin', 'dbpassword' => 'Albacete01!', 'logtimezone' => 'UTC', 'apps_paths' => array ( 0 => array ( 'path' => '/var/www/nube.site.es/public/apps', 'url' => '/apps', 'writable' => false, ), 1 => array ( 'path' => '/var/www/nube.site.es/public/apps-external', 'url' => '/apps-external', 'writable' => true, ), ), 'installed' => true, ); ``` **Are you using external storage, if yes which one:** local/smb/sftp/... **Are you using encryption:** yes/no **Are you using an external user-backend, if yes which one:** LDAP/ActiveDirectory/Webdav/... **Operating system:** ### Logs #### Web server error log ``` Insert your webserver log here ``` #### ownCloud log (data/owncloud.log) ``` Insert your ownCloud log here `` {"reqId":"5ago1crMU9ushqmK4wVb","level":3,"time":"2020-10-15T15:39:40+00:00","remoteAddr":"79.148.133.250","user":"--","app":"PHP","method":"POST","url":"\/index.php","message":"Undefined index: dbconnectionstring at \/var\/www\/nube.clickdatos.es\/public\/lib\/private\/Setup\/AbstractDatabase.php#82"} {"reqId":"5ago1crMU9ushqmK4wVb","level":3,"time":"2020-10-15T15:39:40+00:00","remoteAddr":"79.148.133.250","user":"--","app":"mysql.setup","method":"POST","url":"\/index.php","message":"Specific user creation failed: An exception occurred while executing 'SELECT user FROM mysql.user WHERE user=?' with params [\"oc_admin\"]:\n\nSQLSTATE[42000]: Syntax error or access violation: 1142 SELECT command denied to user 'admin'@'localhost' for table 'user'"} ### ownCloud log (data/owncloud.log) ``` Insert your ownCloud log here `` {"reqId":"5ago1crMU9ushqmK4wVb","level":3,"time":"2020-10-15T15:39:40+00:00","remoteAddr":"79.148.133.250","user":"--","app":"PHP","method":"POST","url":"\/index.php","message":"Undefined index: dbconnectionstring at \/var\/www\/nube.clickdatos.es\/public\/lib\/private\/Setup\/AbstractDatabase.php#82"} {"reqId":"5ago1crMU9ushqmK4wVb","level":3,"time":"2020-10-15T15:39:40+00:00","remoteAddr":"79.148.133.250","user":"--","app":"mysql.setup","method":"POST","url":"\/index.php","message":"Specific user creation failed: An exception occurred while executing 'SELECT user FROM mysql.user WHERE user=?' with params [\"oc_admin\"]:\n\nSQLSTATE[42000]: Syntax error or access violation: 1142 SELECT command denied to user 'admin'@'localhost' for table 'user'"}

Did you install it within WSL?

Hi,

Could you please provide the config report of your owncloud installation.
Go to the web-UI with an administrator account and click on ‘admin’ - > ‘Generate Config Report’ - > 'Download ownCloud config report