Good afternoon. We have recently installed Owncloud on our server. It has been done through a clean installation and everything has gone smoothly. Once we access we enter username and password we obtain the following screen and the application freezes:
Through this it is impossible to move forward as the browser freezes.
Steps to reproduce
- Enter to owncloud
- First screen freeze the navigator
Expected behaviour
Load web interface
Actual behaviour
Freeze computer
Server configuration
Operating system: Windows 10
Web server: nginx/1.16.1
Database: MySQL or MariaDB 5.5.5-10.3.13-MariaDB-1:10.3.13+maria~bionic-
PHP version: 7.3.13-1+ubuntu18
ownCloud version: (see ownCloud admin page): Owncloud latest version
:
Updated from an older ownCloud or fresh install: Fresh install
Where did you install ownCloud from: Server
Signing status (ownCloud 9.0 and above):
The content of config/config.php:
<?php $CONFIG = array ( 'instanceid' => 'ociqv2hd9oce', 'passwordsalt' => '9gyk3Bf9lg1eLYQMQiBSrOP+DDgDOG', 'secret' => 'la21BJ/3XmTJulUMwH/q5cXE5taHfgBd/Pxt+BKadp14+GRc', 'trusted_domains' => array ( 0 => 'nube.clickdatos.es', ), 'datadirectory' => '/var/www/nube.sitees/public/data', 'overwrite.cli.url' => 'https://nube.site.es', 'dbtype' => 'mysql', 'version' => '10.5.0.10', 'dbname' => 'nubeclickdatos', 'dbhost' => 'localhost', 'dbtableprefix' => 'oc_', 'mysql.utf8mb4' => true, 'dbuser' => 'admin', 'dbpassword' => 'Albacete01!', 'logtimezone' => 'UTC', 'apps_paths' => array ( 0 => array ( 'path' => '/var/www/nube.site.es/public/apps', 'url' => '/apps', 'writable' => false, ), 1 => array ( 'path' => '/var/www/nube.site.es/public/apps-external', 'url' => '/apps-external', 'writable' => true, ), ), 'installed' => true, ); ``` **Are you using external storage, if yes which one:** local/smb/sftp/... **Are you using encryption:** yes/no **Are you using an external user-backend, if yes which one:** LDAP/ActiveDirectory/Webdav/... **Operating system:** ### Logs #### Web server error log ``` Insert your webserver log here ``` #### ownCloud log (data/owncloud.log) ``` Insert your ownCloud log here `` {"reqId":"5ago1crMU9ushqmK4wVb","level":3,"time":"2020-10-15T15:39:40+00:00","remoteAddr":"79.148.133.250","user":"--","app":"PHP","method":"POST","url":"\/index.php","message":"Undefined index: dbconnectionstring at \/var\/www\/nube.clickdatos.es\/public\/lib\/private\/Setup\/AbstractDatabase.php#82"} {"reqId":"5ago1crMU9ushqmK4wVb","level":3,"time":"2020-10-15T15:39:40+00:00","remoteAddr":"79.148.133.250","user":"--","app":"mysql.setup","method":"POST","url":"\/index.php","message":"Specific user creation failed: An exception occurred while executing 'SELECT user FROM mysql.user WHERE user=?' with params [\"oc_admin\"]:\n\nSQLSTATE[42000]: Syntax error or access violation: 1142 SELECT command denied to user 'admin'@'localhost' for table 'user'"} ### ownCloud log (data/owncloud.log) ``` Insert your ownCloud log here `` {"reqId":"5ago1crMU9ushqmK4wVb","level":3,"time":"2020-10-15T15:39:40+00:00","remoteAddr":"79.148.133.250","user":"--","app":"PHP","method":"POST","url":"\/index.php","message":"Undefined index: dbconnectionstring at \/var\/www\/nube.clickdatos.es\/public\/lib\/private\/Setup\/AbstractDatabase.php#82"} {"reqId":"5ago1crMU9ushqmK4wVb","level":3,"time":"2020-10-15T15:39:40+00:00","remoteAddr":"79.148.133.250","user":"--","app":"mysql.setup","method":"POST","url":"\/index.php","message":"Specific user creation failed: An exception occurred while executing 'SELECT user FROM mysql.user WHERE user=?' with params [\"oc_admin\"]:\n\nSQLSTATE[42000]: Syntax error or access violation: 1142 SELECT command denied to user 'admin'@'localhost' for table 'user'"}