Block storage not recognised in Owncloud - Vultr

Steps to reproduce

  1. Block Storage not recognised when logging into Owncloud app
  2. Block storage visible in Vultr server dashboard
  3. Developer waiting to transfer files for storage

Expected behaviour

Tell us what should happen - Block Storage should be available and visible in Owncloud

Actual behaviour

Tell us what happens instead - Block Storage not available, although it appears in Vultr dash

Server configuration

Operating system: Loaded Owncloud app directly on to Vultr instance as their instructions

Web server: Vultr Instance

Database: ?

PHP version: ?

ownCloud version: (see ownCloud admin page)
( 10.2.1 (stable)

**Updated from an older ownCloud or fresh install: fresh install, 2 weeks ago

**Where did you install ownCloud from: via Vultr dashboard on setup

**Signing status (ownCloud 9.0 and above): 10.2.1

Login as admin user into your ownCloud and access 
paste the results into and puth the link here.

No errors have been found.

**The content of config/config.php: “file not found”

Log in to the web-UI with an administrator account and click on
'admin' -> 'Generate Config Report' -> 'Download ownCloud config report'
This report includes the config.php settings, the list of activated apps
and other details in a well sanitized form.


If you have access to your command line run e.g.:
sudo -u www-data php occ config:list system
from within your ownCloud installation folder

*ATTENTION:* Do not post your config.php file in public as is. Please use one of the above
methods whenever possible. Both, the generated reports from the web-ui and from occ config:list
consistently remove sensitive data. You still may want to review the report before sending.
If done manually then it is critical for your own privacy to diligently
remove *all* host names, passwords, usernames, salts and other credentials before posting.
You should assume that attackers find such information and will use them against your systems.

**List of activated apps: none, other than storage of files

If you have access to your command line run e.g.:
sudo -u www-data php occ app:list
from within your ownCloud installation folder.

**Are you using external storage, if yes which one: Vultr Block Storage

Are you using encryption: only Owncloud settings

**Are you using an external user-backend, if yes which one: No

LDAP configuration (delete this part if not used)

With access to your command line run e.g.:
sudo -u www-data php occ ldap:show-config
from within your ownCloud installation folder

Without access to your command line download the data/owncloud.db to your local
computer or access your SQL server remotely and run the select query:
SELECT * FROM `oc_appconfig` WHERE `appid` = 'user_ldap';

File not found

The specified document has not been found on the server.

On update page, cURL error 60: SSL certificate problem: self signed certificate 

Eventually replace sensitive data as the name/IP-address of your LDAP server or groups.

Client configuration

Browser: Firefox

Operating system: Win 10

Sorry, I am not a technical person, if your system requires this level to operate it then the text on the Owncloud website should be revised to reflect the technical requirement. This is a simple attachment issue - either the S3 is attached and Owncloud can see it, or its not. Vultr says its attached, so it would seem there is an issue in what Owncloud can see. Hope someone can help.


Web server error log

Insert your webserver log here

ownCloud log (data/owncloud.log)

Insert your ownCloud log here

Browser log

Insert your browser log here, this could for example include:

a) The javascript console log
b) The network log 
c) ...


I am sorry to hear your storage is not working as expected.

However, since your ownCloud installation AND Storage are provided by Vultr, I suggest to contact Vultr support first. They are the ones who know how their setup is configured and how storages are added.


I guess you’ll have to format and mount the blockstorage first, before you can add it to your ownCloud.

I would check with lsblk that the new disk is showing. Use that information, to set up a new partition and filesystem (or whatever you are planning to do). And then adjust fstab (or systemd) configuration to make it reboot proof.

This is just a very rough guide, for more detailed instructions you’ll have to get in touch with Vultr.

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