Hi there,
I’m with some problems with the OwnCloud, after i’ve made a fresh install, i’ve tunned the server to clean all erros… but after a few hours i can’t upload files… i’m getting 403 forbidden…
Troubleshooted
Folders are 755
Even with the firewall disabled got the error
- Login in OwnCloud (fresh install without errors on the backend)
- Try to upload files load the file but after that nothing happens.
- Response 403 forbiden
Server configuration
Operating system:
CENTOS 7 with WHM/cPanel with CloudLinux installed…
Web server:
Server version: Apache/2.4.41 (cPanel)
Server built: Aug 21 2019 17:11:46
Database:
Server version: 10.2.27-MariaDB-cll-lve MariaDB Server
PHP version:
PHP 7.2.22 (cli)
ownCloud version: (see ownCloud admin page)
version 10.2.1.4
Updated from an older ownCloud or fresh install:
fresh install
Where did you install ownCloud from:
subdomain
<?php
$CONFIG = array (
'instanceid' => 'xxx',
'passwordsalt' => 'xxx',
'secret' => 'xxxxxx',
'trusted_domains' =>
array (
0 => 'xxx',
),
'datadirectory' => 'xxx/cloud/data',
'overwrite.cli.url' => 'https://cloud.domain.com',
'dbtype' => 'mysql',
'version' => '10.2.1.4',
'dbname' => 'xxxxxx',
'dbhost' => 'localhost',
'dbtableprefix' => 'oc_',
'mysql.utf8mb4' => true,
'dbuser' => 'xxxxxx',
'dbpassword' => 'xxxxxx',
'logtimezone' => 'UTC',
'apps_paths' =>
array (
0 =>
array (
'path' => 'xxx/cloud/apps',
'url' => '/apps',
'writable' => false,
),
1 =>
array (
'path' => 'xxx/cloud/apps-external',
'url' => '/apps-external',
'writable' => true,
),
),
'memcache.local' => '\\OC\\Memcache\\Redis',
'memcache.locking' => '\\OC\\Memcache\\Redis',
'redis' =>
array (
'host' => 'localhost',
'port' => 6379,
),
'installed' => true,
'mail_domain' => 'xxx',
'mail_from_address' => 'xxx',
'mail_smtpmode' => 'xxx',
'loglevel' => 0,
);
### Client configuration
**Browser:**
Chrome 77 on Windows 10
**Operating system:**
Win10
### Logs
#### Web server error log
```
Insert your webserver log here
```
#### ownCloud log (data/owncloud.log)
```
Insert your ownCloud log here
```
{"reqId":"xxxxxxxxxxxxxxxxxxxxxxxxxx","level":0,"time":"2019-09-24T19:23:50+00:00","remoteAddr":"xxx.xxx.xxx.xxx","user":"Joao Moreira","app":"OC\\User\\Session::validateToken","method":"GET","url":"\/index.php\/settings\/ajax\/checksetup","message":"token xxxxxxxxxxxxxxxxxxxxxxxxxx with token id 2 found, validating"}
{"reqId":"xxxxxxxxxxxxxxxxxxxxxxxxxx","level":0,"time":"2019-09-24T19:23:50+00:00","remoteAddr":"xxx.xxx.xxx.xxx","user":"Joao Moreira","app":"OC\\User\\Session::validateToken","method":"GET","url":"\/index.php\/settings\/ajax\/checksetup","message":"token xxxxxxxxxxxxxxxxxxxxxxxxxx with token id 2 found, validating"}
{"reqId":"xxxxxxxxxxxxxxxxxxxxxxxxxx","level":0,"time":"2019-09-24T19:23:51+00:00","remoteAddr":"xxx.xxx.xxx.xxx","user":"Joao Moreira","app":"OC\\User\\Session::validateToken","method":"GET","url":"\/index.php\/settings\/admin\/log\/download","message":"token xxxxxxxxxxxxxxxxxxxxxxxxxx with token id 2 found, validating"}
{"reqId":"xxxxxxxxxxxxxxxxxxxxxxxxxx","level":3,"time":"2019-09-24T19:23:51+00:00","remoteAddr":"xxx.xxx.xxx.xxx","user":"Joao Moreira","app":"PHP","method":"GET","url":"\/index.php\/settings\/ajax\/checksetup","message":"Module 'redis' already loaded at Unknown#0"}
{"reqId":"xxxxxxxxxxxxxxxxxxxxxxxxxx","level":0,"time":"2019-09-24T19:23:51+00:00","remoteAddr":"xxx.xxx.xxx.xxx","user":"Joao Moreira","app":"OC\\User\\Session::validateToken","method":"GET","url":"\/index.php\/settings\/admin\/log\/download","message":"token xxxxxxxxxxxxxxxxxxxxxxxxxx with token id 2 found, validating"}
{"reqId":"xxxxxxxxxxxxxxxxxxxxxxxxxx","level":0,"time":"2019-09-24T19:23:51+00:00","remoteAddr":"xxx.xxx.xxx.xxx","user":"Joao Moreira","app":"OC\\User\\Session::validateToken","method":"GET","url":"\/index.php\/settings\/admin\/log\/download","message":"token xxxxxxxxxxxxxxxxxxxxxxxxxx with token id 2 found, validating"}
{"reqId":"xxxxxxxxxxxxxxxxxxxxxxxxxx","level":0,"time":"2019-09-24T19:23:51+00:00","remoteAddr":"xxx.xxx.xxx.xxx","user":"Joao Moreira","app":"OC\\User\\Session::validateToken","method":"GET","url":"\/index.php\/settings\/admin\/log\/download","message":"token xxxxxxxxxxxxxxxxxxxxxxxxxx with token id 2 found, validating"}
#### Browser log
```
Insert your browser log here, this could for example include:
a) The javascript console log
b) The network log
c) ...
Failed to load resource: the server responded with a status of 403 (Forbidden)
file-upload.js?v=43b8929c72344abfee15b1e7c48f09a7:411 Uncaught TypeError: Cannot read property 'documentElement' of undefined
at OC.FileUpload.getResponse (file-upload.js?v=43b8929c72344abfee15b1e7c48f09a7:411)
at HTMLInputElement.fail (file-upload.js?v=43b8929c72344abfee15b1e7c48f09a7:1224)
at $..._trigger (jquery-ui.custom.js?v=43b8929c72344abfee15b1e7c48f09a7:789)
at $..._onFail (jquery.fileupload.js?v=43b8929c72344abfee15b1e7c48f09a7:876)
at $..._onFail (jquery-ui.custom.js?v=43b8929c72344abfee15b1e7c48f09a7:405)
at Object. (jquery.fileupload.js?v=43b8929c72344abfee15b1e7c48f09a7:910)
at j (jquery.js:3099)
at Object.fireWith [as rejectWith] (jquery.js:3211)
at x (jquery.js:8266)
at XMLHttpRequest. (jquery.js:8605)
```
About the folders are 755 even with the firewall disabled still gives me the same error??
Anyone can help me please??