Steps to reproduce
-
Open OwnCloud web.
-
Click on a folder containing files.
-
Get error message “Directory not available, contact your administrator”
Expected behaviour
I should see the files, because in the client, they are there. Also: I didn’t delete anything.
I didn’t update and I didn’t share the folder. It is a folder where I keep my Zotero files, so it is used by the Zotero clients on my Mac and the Windows clients.
Actual behaviour
Can’t open the folder in the webpage. Also, I think syncing stopped in general because of this. I can add folders or folders through the website, but not through de client (on MacOS AND on Windows). The new files don’t show up in the client folders.
Server configuration
Operating system:
MacOS 10.14.2 (Mojave) (at home) / Windows 10 (at work)
Database:
MySQL
PHP version:
7.2.12
ownCloud version: (see ownCloud admin page)
ownCloud 10.0.10 (stable)
Updated from an older ownCloud or fresh install:
Fresh install, not updated.
Where did you install ownCloud from:
Signing status (ownCloud 9.0 and above):
Login as admin user into your ownCloud and access
Result: “No errors have been found.”
The content of config/config.php:
Are you using external storage, if yes which one: local/smb/sftp/…
No.
Are you using encryption:
No.
Are you using an external user-backend, if yes which one: LDAP/ActiveDirectory/Webdav/…
Webdav, for Zotero.
Client configuration
Browser:
I tried Firefox, Chrome, Safari, but the problem is with the syncing of the client, so this is not relevant I think.
Operating system:
Logs
Web server error log
2019-02-09 19:16:01
Access
94.227.240.115
207
PROPFIND /owncloud/remote.php/dav/files/Taxicletter/ HTTP/1.0
1.08 K
Apache SSL/TLS access
2019-02-09 19:16:12
Access
94.227.240.115
207
PROPFIND /owncloud/remote.php/dav/files/Taxicletter/ HTTP/1.0
1.10 K
Apache SSL/TLS access
2019-02-09 19:16:19
Access
94.227.240.115
207
PROPFIND /owncloud/remote.php/dav/files/Taxicletter/ HTTP/1.0
1.08 K
Apache SSL/TLS access
2019-02-09 19:16:31
Access
94.227.240.115
207
PROPFIND /owncloud/remote.php/dav/files/Taxicletter/ HTTP/1.0
1.08 K
Apache SSL/TLS access
2019-02-09 19:16:44
Access
94.227.240.115
207
PROPFIND /owncloud/remote.php/dav/files/Taxicletter/ HTTP/1.0
1.10 K
Apache SSL/TLS access
2019-02-09 19:16:51
Access
94.227.240.115
207
PROPFIND /owncloud/remote.php/dav/files/Taxicletter/ HTTP/1.0
1.10 K
Apache SSL/TLS access
2019-02-09 19:17:01
Access
94.227.240.115
207
PROPFIND /owncloud/remote.php/dav/files/Taxicletter/ HTTP/1.0
1.08 K
Apache SSL/TLS access
2019-02-09 19:17:16
Access
94.227.240.115
207
PROPFIND /owncloud/remote.php/dav/files/Taxicletter/ HTTP/1.0
1.10 K
Apache SSL/TLS access
2019-02-09 19:17:31
Access
94.227.240.115
207
PROPFIND /owncloud/remote.php/dav/files/Taxicletter/ HTTP/1.0
1.08 K
Apache SSL/TLS access
2019-02-09 19:17:32
Access
94.227.240.115
200
GET /owncloud/ocs/v1.php/cloud/activity?page=0&pagesize=100&format=json HTTP/1.0
1.07 K
Apache SSL/TLS access
2019-02-09 19:17:32
Access
94.227.240.115
200
GET /owncloud/ocs/v2.php/apps/notifications/api/v1/notifications?format=json HTTP/1.0
1.00 K
Apache SSL/TLS access
2019-02-09 19:17:48
Access
94.227.240.115
207
PROPFIND /owncloud/remote.php/dav/files/Taxicletter/ HTTP/1.0
1.10 K
Apache SSL/TLS access
2019-02-09 19:18:01
Access
94.227.240.115
207
PROPFIND /owncloud/remote.php/dav/files/Taxicletter/ HTTP/1.0
1.08 K
Apache SSL/TLS access
2019-02-09 19:18:20
Access
94.227.240.115
207
PROPFIND /owncloud/remote.php/dav/files/Taxicletter/ HTTP/1.0
1.10 K
Apache SSL/TLS access
2019-02-09 19:18:28
Access
94.227.240.115
200
GET /owncloud/status.php HTTP/1.0
1.01 K
Apache SSL/TLS access
2019-02-09 19:18:28
Access
94.227.240.115
207
PROPFIND /owncloud/remote.php/dav/files/Taxicletter/ HTTP/1.0
1.10 K
Apache SSL/TLS access
2019-02-09 19:18:28
Access
94.227.240.115
200
GET /owncloud/ocs/v1.php/cloud/capabilities?format=json HTTP/1.0
2.23 K
Apache SSL/TLS access
2019-02-09 19:18:28
Access
94.227.240.115
200
GET /owncloud/ocs/v1.php/cloud/user?format=json HTTP/1.0
1.04 K
Apache SSL/TLS access
2019-02-09 19:18:28
Access
94.227.240.115
200
GET /owncloud/remote.php/dav/avatars/Taxicletter/128.png HTTP/1.0
31.2 K
Apache SSL/TLS access
2019-02-09 19:18:28
Access
94.227.240.115
200
GET /owncloud/ocs/v1.php/config?format=json HTTP/1.0
1.00 K
Apache SSL/TLS access
2019-02-09 19:18:29
Access
94.227.240.115
200
GET /owncloud/ocs/v2.php/apps/notifications/api/v1/notifications?format=json HTTP/1.0
1.00 K
Apache SSL/TLS access
2019-02-09 19:18:29
Access
94.227.240.115
207
PROPFIND /owncloud/remote.php/dav/files/Taxicletter/ HTTP/1.0
7.85 K
Apache SSL/TLS access
2019-02-09 19:18:29
Access
94.227.240.115
207
PROPFIND /owncloud/remote.php/dav/files/Taxicletter/Documents HTTP/1.0
2.92 K
Apache SSL/TLS access
2019-02-09 19:18:30
Access
94.227.240.115
207
PROPFIND /owncloud/remote.php/dav/files/Taxicletter/Muziek HTTP/1.0
1.11 K
Apache SSL/TLS access
2019-02-09 19:18:30
Access
94.227.240.115
207
PROPFIND /owncloud/remote.php/dav/files/Taxicletter/Muziek HTTP/1.0
2.11 K
Apache SSL/TLS access
2019-02-09 19:18:30
Access
94.227.240.115
207
PROPFIND /owncloud/remote.php/dav/files/Taxicletter/Muziek/Tony%20Allen%20&%20Jeff%20Mills%20-%20Tomorrow%20Comes%20The%20Harvest HTTP/1.0
6.57 K
Apache SSL/TLS access
2019-02-09 19:18:30
Error
94.227.240.115
500
PROPFIND /owncloud/remote.php/dav/files/Taxicletter/zotero HTTP/1.0
13.1 K
Apache SSL/TLS access
2019-02-09 19:18:31
Access
94.227.240.115
207
PROPFIND /owncloud/remote.php/dav/files/Taxicletter/ HTTP/1.0
1.08 K
Apache SSL/TLS access
2019-02-09 19:18:49
Access
94.227.240.115
207
PROPFIND /owncloud/remote.php/dav/files/Taxicletter/ HTTP/1.0
1.10 K
Apache SSL/TLS access
Client log
09/02/2019 18:29:53,
ownCloud,Er trad een fout op bij het openen van een map zotero: Error transferring https://owncloud.taxiclette.be/owncloud/remote.php/dav/files/Taxicletter/zotero - server replied: Internal Server Error