Internal Server Error Exception getOwner

Steps to reproduce

  1. Share a file and set a password
  2. Go to link, enter password

Expected behaviour

The file should be visible to download

Actual behaviour

Internal Server Error
The server encountered an internal error and was unable to complete your request.

Please contact the server administrator if this error reappears multiple times and include the technical details below in your report.

More details can be found in the server log.

Technical details
Remote Address: 192.168.XXX.YYY
Request ID: 726YmuJNkoEju1h6x3Et

Server configuration

Operating system: Ubuntu 18.04.5

Web server: ?

Database: ?

PHP version: 7.2

ownCloud version: 10.6.0

Updated from an older ownCloud or fresh install: Updated from 10.4.0 because of this issue, to try fix it.

Where did you install ownCloud from: Ubuntu

Signing status (ownCloud 9.0 and above):

Login as admin user into your ownCloud and access 
paste the results into and puth the link here.

No errors have been found.

The content of config/config.php:
Access Forbidden

Log in to the web-UI with an administrator account and click on
'admin' -> 'Generate Config Report' -> 'Download ownCloud config report'
This report includes the config.php settings, the list of activated apps
and other details in a well sanitized form.

Save this, where do I attach?

### Client configuration
**Browser:** Chrome/Firefox/Edge

**Operating system:** Windows/Centos/MacOS

#### ownCloud log (data/owncloud.log)
"message":"Exception: {\"Exception\":\"Error\",\"Message\":\"Call to a member function getOwner() on null\",\"Code\":0,\"Trace\":\"#0
/var/www/html/apps-external/admin_audit/helper.php(61): OC\Files\Filesystem::getOwner('/dbirkinshaw/fi...')\\n#1
/var/www/html/apps-external/admin_audit/handlers/sharing.php(374): OCA\Admin_Audit\Helper::getOwner('/dbirkinshaw/fi...')\\n#2
/var/www/html/lib/private/legacy/hook.php(103): OCA\Admin_Audit\Handlers\Sharing::share_link_access(Array)\\n#3
/var/www/html/apps/files_sharing/lib/Controllers/ShareController.php(237): OC_Hook::emit('OCP\\Share', 'share_link_acce...', Array)\\n#4
/var/www/html/apps/files_sharing/lib/Controllers/ShareController.php(389): OCA\Files_Sharing\Controllers\ShareController->emitAccessShareHook(Object(OC\Share20\Share))\\n#5
/var/www/html/lib/private/AppFramework/Http/Dispatcher.php(153): OCA\Files_Sharing\Controllers\ShareController->showShare('Di6PSomybRnXFmh', '')\\n#6
/var/www/html/lib/private/AppFramework/Http/Dispatcher.php(85): OC\AppFramework\Http\Dispatcher->executeController(Object(OCA\Files_Sharing\Controllers\ShareController), 'showShare')\\n#7
/var/www/html/lib/private/AppFramework/App.php(100): OC\AppFramework\Http\Dispatcher->dispatch(Object(OCA\Files_Sharing\Controllers\ShareController), 'showShare')\\n#8
/var/www/html/lib/public/AppFramework/App.php(132): OC\AppFramework\App::main('ShareController', 'showShare', Object(OC\AppFramework\DependencyInjection\DIContainer))\\n#9
/var/www/html/core/routes.php(105): OCP\AppFramework\App->dispatch('ShareController', 'showShare')\\n#10
/var/www/html/lib/private/Route/Router.php(342): OC\Route\Router::{closure}(Array)\\n#11
/var/www/html/lib/base.php(920): OC\Route\Router->match('/s/Di6PSomybRnX...')\\n#12
/var/www/html/index.php(54): OC::handleRequest()\\n#13 {main}\",\"File\":\"/var/www/html/lib/private/Files/Filesystem.php\",\"Line\":1072}"}


This is a known issue related to admin_audit app when the public link involves external storages. And it will be fixed in the next release of admin_audit app.

As a workaround, you can disable the admin_audit app for the moment.
Or if you are an owncloud customer, you can open a support ticket so they can provide you with a quick fix.

Best Regards,


That you that has fixed the issue, do you know when the next version will be available?


The new version admin_audit 2.1.2 is now available :slight_smile:

Best Regards,


Many thanks, we will test

1 Like

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