Steps to reproduce
- Go to login page
https://localhost/owncloud/
Expected behaviour
Tell us what should happen
Actual behaviour
“Internal Server Error”
Technical details
- Remote Address: 127.0.0.1
- Request ID: dGMkrFuKuYLgzAHXedkp
Server configuration’
Operating system:
| Distributor ID: | Ubuntu |
|---|---|
| Description: | Ubuntu 20.04.2 LTS |
| Release: | 20.04 |
| Codename: | focal |
Web server:
Server version: Apache/2.4.41 (Ubuntu)
Server built: 2021-06-17T18:27:53
Server’s Module Magic Number: 20120211:88
Server loaded: APR 1.6.5, APR-UTIL 1.6.1
Compiled using: APR 1.6.5, APR-UTIL 1.6.1
Architecture: 64-bit
Server MPM: event
threaded: yes (fixed thread count)
forked: yes (variable process count)
Server compiled with…
-D APR_HAS_SENDFILE
-D APR_HAS_MMAP
-D APR_HAVE_IPV6 (IPv4-mapped addresses enabled)
-D APR_USE_SYSVSEM_SERIALIZE
-D APR_USE_PTHREAD_SERIALIZE
-D SINGLE_LISTEN_UNSERIALIZED_ACCEPT
-D APR_HAS_OTHER_CHILD
-D AP_HAVE_RELIABLE_PIPED_LOGS
-D DYNAMIC_MODULE_LIMIT=256
-D HTTPD_ROOT="/etc/apache2"
-D SUEXEC_BIN="/usr/lib/apache2/suexec"
-D DEFAULT_PIDLOG="/var/run/apache2.pid"
-D DEFAULT_SCOREBOARD=“logs/apache_runtime_status”
-D DEFAULT_ERRORLOG=“logs/error_log”
-D AP_TYPES_CONFIG_FILE=“mime.types”
-D SERVER_CONFIG_FILE=“apache2.conf”
Database:
mysql/MariaDB
PHP version:
PHP 7.4.3 (cli) (built: Jul 5 2021 15:13:35) ( NTS )
Copyright (c) The PHP Group
Zend Engine v3.4.0, Copyright (c) Zend Technologies
with Zend OPcache v7.4.3, Copyright (c), by Zend Technologies
ownCloud version: (see ownCloud admin page)
ownCloud 10.7.0
Updated from an older ownCloud or fresh install:
fresh install
Where did you install ownCloud from:
owncloud website
Signing status (ownCloud 9.0 and above):
Login as admin user into your ownCloud and access
http://example.com/index.php/settings/integrity/failed
paste the results into https://gist.github.com/ and puth the link here.
The content of config/config.php:
Log in to the web-UI with an administrator account and click on
'admin' -> 'Generate Config Report' -> 'Download ownCloud config report'
This report includes the config.php settings, the list of activated apps
and other details in a well sanitized form.
or
If you have access to your command line run e.g.:
sudo -u www-data php occ config:list system
from within your ownCloud installation folder
*ATTENTION:* Do not post your config.php file in public as is. Please use one of the above
methods whenever possible. Both, the generated reports from the web-ui and from occ config:list
consistently remove sensitive data. You still may want to review the report before sending.
If done manually then it is critical for your own privacy to dilligently
remove *all* host names, passwords, usernames, salts and other credentials before posting.
You should assume that attackers find such information and will use them against your systems.
{
“system”: {
“updatechecker”: false,
“instanceid”: “oc0l8tvx72yo”,
“passwordsalt”: “REMOVED SENSITIVE VALUE”,
“secret”: “REMOVED SENSITIVE VALUE”,
“memcache.local”: “\OC\Memcache\APCu”,
“memcache.locking”: “\OC\Memcache\Redis”,
“redis”: {
“host”: “localhost”,
“port”: 6379
},
“trusted_domains”: [
“localhost”,
“10.20.16.18”
],
“datadirectory”: “/var/www/owncloud/data”,
“overwrite.cli.url”: “http://localhost/owncloud”,
“dbtype”: “mysql”,
“version”: “10.7.0.4”,
“dbname”: “owncloud_db”,
“dbhost”: “localhost”,
“dbtableprefix”: “oc_”,
“mysql.utf8mb4”: true,
“dbuser”: “REMOVED SENSITIVE VALUE”,
“dbpassword”: “REMOVED SENSITIVE VALUE”,
“logtimezone”: “UTC”,
“apps_paths”: [
{
“path”: “/var/www/owncloud/apps”,
“url”: “/apps”,
“writable”: false
},
{
“path”: “/var/www/owncloud/apps-external”,
“url”: “/apps-external”,
“writable”: true
}
],
“installed”: true,
“theme”: “”,
“loglevel”: 2,
“maintenance”: false
}
}
List of activated apps:
If you have access to your command line run e.g.:
sudo -u www-data php occ app:list
from within your ownCloud installation folder.
Enabled:
- activity:
- Version: 2.6.0
- Path: /var/www/owncloud/apps/activity
- comments:
- Version: 0.3.0
- Path: /var/www/owncloud/apps/comments
- configreport:
- Version: 0.2.0
- Path: /var/www/owncloud/apps/configreport
- dav:
- Version: 0.6.0
- Path: /var/www/owncloud/apps/dav
- federatedfilesharing:
- Version: 0.5.0
- Path: /var/www/owncloud/apps/federatedfilesharing
- federation:
- Version: 0.1.0
- Path: /var/www/owncloud/apps/federation
- files:
- Version: 1.5.2
- Path: /var/www/owncloud/apps/files
- files_external:
- Version: 0.7.1
- Path: /var/www/owncloud/apps/files_external
- files_mediaviewer:
- Version: 1.0.4
- Path: /var/www/owncloud/apps/files_mediaviewer
- files_pdfviewer:
- Version: 0.12.1
- Path: /var/www/owncloud/apps-external/files_pdfviewer
- files_sharing:
- Version: 0.14.0
- Path: /var/www/owncloud/apps/files_sharing
- files_texteditor:
- Version: 2.3.1
- Path: /var/www/owncloud/apps-external/files_texteditor
- files_trashbin:
- Version: 0.9.1
- Path: /var/www/owncloud/apps/files_trashbin
- files_versions:
- Version: 1.3.0
- Path: /var/www/owncloud/apps/files_versions
- firstrunwizard:
- Version: 1.2.0
- Path: /var/www/owncloud/apps/firstrunwizard
- market:
- Version: 0.6.1
- Path: /var/www/owncloud/apps-external/market
- notifications:
- Version: 0.5.2
- Path: /var/www/owncloud/apps/notifications
- provisioning_api:
- Version: 0.5.0
- Path: /var/www/owncloud/apps/provisioning_api
- systemtags:
- Version: 0.3.0
- Path: /var/www/owncloud/apps/systemtags
- templateeditor:
- Version: 0.4.0
- Path: /var/www/owncloud/apps/templateeditor
- twofactor_totp:
- Version: 0.7.2
- Path: /var/www/owncloud/apps-external/twofactor_totp
- updatenotification:
- Version: 0.2.1
- Path: /var/www/owncloud/apps/updatenotification
Disabled:
- admin_audit:
- Path: /var/www/owncloud/apps/admin_audit
- announcementcenter:
- Path: /var/www/owncloud/apps/announcementcenter
- customgroups:
- Path: /var/www/owncloud/apps/customgroups
- encryption:
- Path: /var/www/owncloud/apps/encryption
- enterprise_key:
- Path: /var/www/owncloud/apps/enterprise_key
- external:
- Path: /var/www/owncloud/apps/external
- files_antivirus:
- Path: /var/www/owncloud/apps/files_antivirus
- files_classifier:
- Path: /var/www/owncloud/apps/files_classifier
- files_external_dropbox:
- Path: /var/www/owncloud/apps/files_external_dropbox
- files_external_ftp:
- Path: /var/www/owncloud/apps/files_external_ftp
- files_ldap_home:
- Path: /var/www/owncloud/apps/files_ldap_home
- files_lifecycle:
- Path: /var/www/owncloud/apps/files_lifecycle
- firewall:
- Path: /var/www/owncloud/apps/firewall
- graphapi:
- Path: /var/www/owncloud/apps/graphapi
- guests:
- Path: /var/www/owncloud/apps/guests
- metrics:
- Path: /var/www/owncloud/apps/metrics
- oauth2:
- Path: /var/www/owncloud/apps/oauth2
- openidconnect:
- Path: /var/www/owncloud/apps/openidconnect
- password_policy:
- Path: /var/www/owncloud/apps/password_policy
- ransomware_protection:
- Path: /var/www/owncloud/apps/ransomware_protection
- sharepoint:
- Path: /var/www/owncloud/apps/sharepoint
- systemtags_management:
- Path: /var/www/owncloud/apps/systemtags_management
- theme-enterprise:
- Path: /var/www/owncloud/apps/theme-enterprise
- user_external:
- Path: /var/www/owncloud/apps/user_external
- user_ldap:
- Path: /var/www/owncloud/apps/user_ldap
- user_shibboleth:
- Path: /var/www/owncloud/apps/user_shibboleth
- windows_network_drive:
- Path: /var/www/owncloud/apps/windows_network_drive
- wopi:
- Path: /var/www/owncloud/apps/wopi
- workflow:
- Path: /var/www/owncloud/apps/workflow
Are you using external storage, if yes which one: local/smb/sftp/…
No
Are you using encryption: yes/no
No
Are you using an external user-backend, if yes which one: LDAP/ActiveDirectory/Webdav/…
No
Client configuration
Browser:
Firefox
Operating system:
Ubuntu
Logs
Web server error log
Insert your webserver log here
ownCloud log (data/owncloud.log)
{"reqId":"vinpOjRTUjHcSnrmp0Ho","level":3,"time":"2021-07-13T12:49:41+00:00","remoteAddr":"","user":"--","app":"no app in context","method":"--","url":"--","message":"Exception: {\"Exception\":\"OCP\\\\App\\\\AppNotFoundException\",\"Message\":\" does not exist\",\"Code\":0,\"Trace\":\"#0 \\\/var\\\/www\\\/owncloud\\\/lib\\\/private\\\/App\\\/AppManager.php(482): OC\\\\App\\\\InfoParser->parse()\\n#1 \\\/var\\\/www\\\/owncloud\\\/lib\\\/private\\\/App\\\/AppManager.php(771): OC\\\\App\\\\AppManager->getAppInfoByPath()\\n#2 \\\/var\\\/www\\\/owncloud\\\/lib\\\/private\\\/App\\\/AppManager.php(712): OC\\\\App\\\\AppManager->getAppVersionByPath()\\n#3 \\\/var\\\/www\\\/owncloud\\\/lib\\\/private\\\/App\\\/AppManager.php(654): OC\\\\App\\\\AppManager->findAppInDirectories()\\n#4 \\\/var\\\/www\\\/owncloud\\\/lib\\\/private\\\/legacy\\\/app.php(558): OC\\\\App\\\\AppManager->getAppPath()\\n#5 \\\/var\\\/www\\\/owncloud\\\/lib\\\/private\\\/legacy\\\/app.php(115): OC_App::getAppPath()\\n#6 \\\/var\\\/www\\\/owncloud\\\/lib\\\/base.php(583): OC_App::loadApps()\\n#7 \\\/var\\\/www\\\/owncloud\\\/lib\\\/base.php(1058): OC::init()\\n#8 \\\/var\\\/www\\\/owncloud\\\/console.php(74): require_once('\\\/var\\\/www\\\/ownclo...')\\n#9 \\\/var\\\/www\\\/owncloud\\\/occ(11): require_once('\\\/var\\\/www\\\/ownclo...')\\n#10 {main}\",\"File\":\"\\\/var\\\/www\\\/owncloud\\\/lib\\\/private\\\/App\\\/InfoParser.php\",\"Line\":41}"}
{"reqId":"Lzdz9fdbSwc2eHXIEVNZ","level":3,"time":"2021-07-13T12:50:39+00:00","remoteAddr":"127.0.0.1","user":"--","app":"no app in context","method":"GET","url":"\/index.php\/settings\/integrity\/failed","message":"Exception: {\"Exception\":\"OCP\\\\App\\\\AppNotFoundException\",\"Message\":\" does not exist\",\"Code\":0,\"Trace\":\"#0 \\\/var\\\/www\\\/owncloud\\\/lib\\\/private\\\/App\\\/AppManager.php(482): OC\\\\App\\\\InfoParser->parse()\\n#1 \\\/var\\\/www\\\/owncloud\\\/lib\\\/private\\\/App\\\/AppManager.php(771): OC\\\\App\\\\AppManager->getAppInfoByPath()\\n#2 \\\/var\\\/www\\\/owncloud\\\/lib\\\/private\\\/App\\\/AppManager.php(712): OC\\\\App\\\\AppManager->getAppVersionByPath()\\n#3 \\\/var\\\/www\\\/owncloud\\\/lib\\\/private\\\/App\\\/AppManager.php(654): OC\\\\App\\\\AppManager->findAppInDirectories()\\n#4 \\\/var\\\/www\\\/owncloud\\\/lib\\\/private\\\/legacy\\\/app.php(558): OC\\\\App\\\\AppManager->getAppPath()\\n#5 \\\/var\\\/www\\\/owncloud\\\/lib\\\/private\\\/legacy\\\/app.php(115): OC_App::getAppPath()\\n#6 \\\/var\\\/www\\\/owncloud\\\/lib\\\/base.php(583): OC_App::loadApps()\\n#7 \\\/var\\\/www\\\/owncloud\\\/lib\\\/base.php(1058): OC::init()\\n#8 \\\/var\\\/www\\\/owncloud\\\/index.php(53): require_once('\\\/var\\\/www\\\/ownclo...')\\n#9 {main}\",\"File\":\"\\\/var\\\/www\\\/owncloud\\\/lib\\\/private\\\/App\\\/InfoParser.php\",\"Line\":41}"}
{"reqId":"NQH04IfSBpoYO0KdIWkQ","level":3,"time":"2021-07-13T12:50:39+00:00","remoteAddr":"127.0.0.1","user":"--","app":"no app in context","method":"GET","url":"\/index.php\/login?redirect_url=%252Findex.php%252Fsettings%252Fintegrity%252Ffailed","message":"Exception: {\"Exception\":\"OCP\\\\App\\\\AppNotFoundException\",\"Message\":\" does not exist\",\"Code\":0,\"Trace\":\"#0 \\\/var\\\/www\\\/owncloud\\\/lib\\\/private\\\/App\\\/AppManager.php(482): OC\\\\App\\\\InfoParser->parse()\\n#1 \\\/var\\\/www\\\/owncloud\\\/lib\\\/private\\\/App\\\/AppManager.php(771): OC\\\\App\\\\AppManager->getAppInfoByPath()\\n#2 \\\/var\\\/www\\\/owncloud\\\/lib\\\/private\\\/App\\\/AppManager.php(712): OC\\\\App\\\\AppManager->getAppVersionByPath()\\n#3 \\\/var\\\/www\\\/owncloud\\\/lib\\\/private\\\/App\\\/AppManager.php(654): OC\\\\App\\\\AppManager->findAppInDirectories()\\n#4 \\\/var\\\/www\\\/owncloud\\\/lib\\\/private\\\/legacy\\\/app.php(558): OC\\\\App\\\\AppManager->getAppPath()\\n#5 \\\/var\\\/www\\\/owncloud\\\/lib\\\/private\\\/legacy\\\/app.php(115): OC_App::getAppPath()\\n#6 \\\/var\\\/www\\\/owncloud\\\/lib\\\/base.php(583): OC_App::loadApps()\\n#7 \\\/var\\\/www\\\/owncloud\\\/lib\\\/base.php(1058): OC::init()\\n#8 \\\/var\\\/www\\\/owncloud\\\/index.php(53): require_once('\\\/var\\\/www\\\/ownclo...')\\n#9 {main}\",\"File\":\"\\\/var\\\/www\\\/owncloud\\\/lib\\\/private\\\/App\\\/InfoParser.php\",\"Line\":41}"}
{"reqId":"NQH04IfSBpoYO0KdIWkQ","level":3,"time":"2021-07-13T12:50:39+00:00","remoteAddr":"127.0.0.1","user":"--","app":"index","method":"GET","url":"\/index.php\/login?redirect_url=%252Findex.php%252Fsettings%252Fintegrity%252Ffailed","message":"Exception: {\"Exception\":\"OCP\\\\Session\\\\Exceptions\\\\SessionNotAvailableException\",\"Message\":\"Session has been closed - no further changes to the session are allowed\",\"Code\":0,\"Trace\":\"#0 \\\/var\\\/www\\\/owncloud\\\/lib\\\/private\\\/Session\\\/Memory.php(52): OC\\\\Session\\\\Memory->validateSession()\\n#1 \\\/var\\\/www\\\/owncloud\\\/lib\\\/private\\\/Security\\\/CSRF\\\/TokenStorage\\\/SessionStorage.php(63): OC\\\\Session\\\\Memory->set()\\n#2 \\\/var\\\/www\\\/owncloud\\\/lib\\\/private\\\/Security\\\/CSRF\\\/CsrfTokenManager.php(57): OC\\\\Security\\\\CSRF\\\\TokenStorage\\\\SessionStorage->setToken()\\n#3 \\\/var\\\/www\\\/owncloud\\\/lib\\\/public\\\/Util.php(511): OC\\\\Security\\\\CSRF\\\\CsrfTokenManager->getToken(*** sensitive parameters replaced ***)\\n#4 \\\/var\\\/www\\\/owncloud\\\/lib\\\/private\\\/AppFramework\\\/Middleware\\\/Security\\\/SecurityMiddleware.php(142): OCP\\\\Util::callRegister()\\n#5 \\\/var\\\/www\\\/owncloud\\\/lib\\\/private\\\/AppFramework\\\/Middleware\\\/MiddlewareDispatcher.php(88): OC\\\\AppFramework\\\\Middleware\\\\Security\\\\SecurityMiddleware->beforeController()\\n#6 \\\/var\\\/www\\\/owncloud\\\/lib\\\/private\\\/AppFramework\\\/Http\\\/Dispatcher.php(83): OC\\\\AppFramework\\\\Middleware\\\\MiddlewareDispatcher->beforeController()\\n#7 \\\/var\\\/www\\\/owncloud\\\/lib\\\/private\\\/AppFramework\\\/App.php(100): OC\\\\AppFramework\\\\Http\\\\Dispatcher->dispatch()\\n#8 \\\/var\\\/www\\\/owncloud\\\/lib\\\/private\\\/AppFramework\\\/Routing\\\/RouteActionHandler.php(47): OC\\\\AppFramework\\\\App::main()\\n#9 \\\/var\\\/www\\\/owncloud\\\/lib\\\/private\\\/Route\\\/Router.php(341): OC\\\\AppFramework\\\\Routing\\\\RouteActionHandler->__invoke()\\n#10 \\\/var\\\/www\\\/owncloud\\\/lib\\\/base.php(915): OC\\\\Route\\\\Router->match()\\n#11 \\\/var\\\/www\\\/owncloud\\\/index.php(54): OC::handleRequest()\\n#12 {main}\",\"File\":\"\\\/var\\\/www\\\/owncloud\\\/lib\\\/private\\\/Session\\\/Memory.php\",\"Line\":120}"}
{"reqId":"eIB0vlnkcLeGNKo1Jy7b","level":3,"time":"2021-07-13T12:51:38+00:00","remoteAddr":"","user":"--","app":"no app in context","method":"--","url":"--","message":"Exception: {\"Exception\":\"OCP\\\\App\\\\AppNotFoundException\",\"Message\":\" does not exist\",\"Code\":0,\"Trace\":\"#0 \\\/var\\\/www\\\/owncloud\\\/lib\\\/private\\\/App\\\/AppManager.php(482): OC\\\\App\\\\InfoParser->parse()\\n#1 \\\/var\\\/www\\\/owncloud\\\/lib\\\/private\\\/App\\\/AppManager.php(771): OC\\\\App\\\\AppManager->getAppInfoByPath()\\n#2 \\\/var\\\/www\\\/owncloud\\\/lib\\\/private\\\/App\\\/AppManager.php(712): OC\\\\App\\\\AppManager->getAppVersionByPath()\\n#3 \\\/var\\\/www\\\/owncloud\\\/lib\\\/private\\\/App\\\/AppManager.php(654): OC\\\\App\\\\AppManager->findAppInDirectories()\\n#4 \\\/var\\\/www\\\/owncloud\\\/lib\\\/private\\\/legacy\\\/app.php(558): OC\\\\App\\\\AppManager->getAppPath()\\n#5 \\\/var\\\/www\\\/owncloud\\\/lib\\\/private\\\/legacy\\\/app.php(115): OC_App::getAppPath()\\n#6 \\\/var\\\/www\\\/owncloud\\\/lib\\\/base.php(583): OC_App::loadApps()\\n#7 \\\/var\\\/www\\\/owncloud\\\/lib\\\/base.php(1058): OC::init()\\n#8 \\\/var\\\/www\\\/owncloud\\\/console.php(74): require_once('\\\/var\\\/www\\\/ownclo...')\\n#9 \\\/var\\\/www\\\/owncloud\\\/occ(11): require_once('\\\/var\\\/www\\\/ownclo...')\\n#10 {main}\",\"File\":\"\\\/var\\\/www\\\/owncloud\\\/lib\\\/private\\\/App\\\/InfoParser.php\",\"Line\":41}"}
{"reqId":"DOCJ3u9a5gGSDM0AcIQ7","level":3,"time":"2021-07-13T12:54:01+00:00","remoteAddr":"","user":"--","app":"no app in context","method":"--","url":"--","message":"Exception: {\"Exception\":\"OCP\\\\App\\\\AppNotFoundException\",\"Message\":\" does not exist\",\"Code\":0,\"Trace\":\"#0 \\\/var\\\/www\\\/owncloud\\\/lib\\\/private\\\/App\\\/AppManager.php(482): OC\\\\App\\\\InfoParser->parse()\\n#1 \\\/var\\\/www\\\/owncloud\\\/lib\\\/private\\\/App\\\/AppManager.php(771): OC\\\\App\\\\AppManager->getAppInfoByPath()\\n#2 \\\/var\\\/www\\\/owncloud\\\/lib\\\/private\\\/App\\\/AppManager.php(712): OC\\\\App\\\\AppManager->getAppVersionByPath()\\n#3 \\\/var\\\/www\\\/owncloud\\\/lib\\\/private\\\/App\\\/AppManager.php(654): OC\\\\App\\\\AppManager->findAppInDirectories()\\n#4 \\\/var\\\/www\\\/owncloud\\\/lib\\\/private\\\/legacy\\\/app.php(558): OC\\\\App\\\\AppManager->getAppPath()\\n#5 \\\/var\\\/www\\\/owncloud\\\/lib\\\/private\\\/legacy\\\/app.php(115): OC_App::getAppPath()\\n#6 \\\/var\\\/www\\\/owncloud\\\/lib\\\/base.php(583): OC_App::loadApps()\\n#7 \\\/var\\\/www\\\/owncloud\\\/lib\\\/base.php(1058): OC::init()\\n#8 \\\/var\\\/www\\\/owncloud\\\/console.php(74): require_once('\\\/var\\\/www\\\/ownclo...')\\n#9 \\\/var\\\/www\\\/owncloud\\\/occ(11): require_once('\\\/var\\\/www\\\/ownclo...')\\n#10 {main}\",\"File\":\"\\\/var\\\/www\\\/owncloud\\\/lib\\\/private\\\/App\\\/InfoParser.php\",\"Line\":41}"}
Browser log
Insert your browser log here, this could for example include:
a) The javascript console log
b) The network log
c) ...
