macOS client hangs at launch

Just today my OC client on my iMac started miss behaving. I had an update the other day.

Symptom: . Running macOS 10.15.7. I’ve pasted log entires with owncloud in the line below.

Expected behaviour

When I launch I expect it to prompt for login and proceed with sync.

Actual behaviour

when launched it doesn’t appear to be syncing. So I logged out of the accounts, rebooted. When the app is launched I’m presented with the password input screen but it is not responsive to the kb. Typing text in the pw field does nothing. Can’t click on cancel. The only thing I can do is force kill the app. In the past rolling back to a previous version usually solved any quirks related to upgrades. Same symptoms all the way back to 2.7.1 Only occurring on this machine. All other clients ok.

Steps to reproduce

Server configuration

Operating system:

Web server:

Database:

PHP version:

ownCloud version:

Storage backend (external storage):

Client configuration

Client version: 2.7.1 to current

Operating system: macOS 10.15.7

OS language:

Qt version used by client package (Linux only, see also Settings dialog):

Client package (From ownCloud or distro) (Linux only):

Installation path of client: default

Logs

tried using /Applications/owncloud.app/Contents/MacOS/owncloud --logwindow but it launches the client and then hangs with the same symptoms. I’ve pasted below system logs with own cloud in the line

Please use Gist (https://gist.github.com/) or a similar code paster for longer
logs.

Template for output < 10 lines

  1. Client logfile:
    Jun 27 16:50:19 Marks-iMac com.apple.xpc.launchd[1] (com.owncloud.desktopclient.FinderSyncExt.BC5A9A4A-8B2B-4C84-84D8-E90D7EF26650[730]): Service exited due to SIGKILL | sent by FinderSyncExt[730]
    Jun 27 16:50:20 Marks-iMac com.apple.xpc.launchd[1] (com.owncloud.desktopclient.FinderSyncExt.D341E2AC-7A81-4E14-8011-79600DC90231[45032]): Caller wanted oneshot behavior for pre-existing instance: caller = Finder
    Jun 27 16:52:07 Marks-iMac com.apple.xpc.launchd[1] (com.owncloud.desktopclient.17572[45023]): Service exited due to SIGTERM | sent by loginwindow[194]
    Jun 27 16:52:38 Marks-iMac com.apple.xpc.launchd[1] (com.owncloud.desktopclient.FinderSyncExt.D341E2AC-7A81-4E14-8011-79600DC90231[45032]): Service exited due to SIGKILL | sent by FinderSyncExt[45032]
    Jun 27 16:52:39 Marks-iMac com.apple.xpc.launchd[1] (com.owncloud.desktopclient.FinderSyncExt.0A49A53F-750F-4EAF-B997-5C8592B51352[45136]): Caller wanted oneshot behavior for pre-existing instance: caller = Finder
    Jun 27 16:52:55 Marks-iMac com.apple.xpc.launchd[1] (com.owncloud.desktopclient.17572[45133]): Service exited due to SIGTERM | sent by loginwindow[194]
    Jun 27 16:56:16 Marks-iMac com.apple.xpc.launchd[1] (com.owncloud.desktopclient.FinderSyncExt.0C6799E4-45F6-42D4-84B8-BBF8546E37A0[529]): Caller wanted oneshot behavior for pre-existing instance: caller = Finder
    Jun 27 16:56:17 Marks-iMac com.apple.xpc.launchd[1] (com.owncloud.desktopclient.FinderSyncExt.0C6799E4-45F6-42D4-84B8-BBF8546E37A0[529]): Service exited due to SIGKILL | sent by FinderSyncExt[529]
    Jun 27 16:56:17 Marks-iMac com.apple.xpc.launchd[1] (com.owncloud.desktopclient.FinderSyncExt.BF1EEDC4-8D0E-49B0-A7B2-E3100E548FA9[592]): Caller wanted oneshot behavior for pre-existing instance: caller = Finder
    Jun 27 16:56:37 Marks-iMac com.apple.xpc.launchd[1] (com.owncloud.desktopclient.FinderSyncExt.D066CD9F-EA2D-4C5A-814B-F065A5E661AA[730]): Caller wanted oneshot behavior for pre-existing instance: caller = Finder
    Jun 27 16:59:42 Marks-iMac com.apple.xpc.launchd[1] (com.owncloud.desktopclient.17572[525]): Service exited due to SIGTERM | sent by loginwindow[193]
    Jun 27 17:00:09 Marks-iMac com.apple.xpc.launchd[1] (com.owncloud.desktopclient.FinderSyncExt.D066CD9F-EA2D-4C5A-814B-F065A5E661AA[730]): Service exited due to SIGKILL | sent by FinderSyncExt[730]
    Jun 27 17:01:22 Marks-iMac com.apple.xpc.launchd[1] (com.owncloud.desktopclient.FinderSyncExt.D44EEB02-640D-411F-9CD5-043843C7C419[1140]): Caller wanted oneshot behavior for pre-existing instance: caller = Finder
    Jun 27 17:01:32 Marks-iMac com.apple.xpc.launchd[1] (com.owncloud.desktopclient.FinderSyncExt.D44EEB02-640D-411F-9CD5-043843C7C419[1140]): Service exited due to SIGKILL | sent by FinderSyncExt[1140]
    Jun 27 17:01:32 Marks-iMac com.apple.xpc.launchd[1] (com.owncloud.desktopclient.FinderSyncExt.73CDCAD3-B585-4DE7-912C-14D131649277[1161]): Service exited due to SIGKILL | sent by FinderSyncExt[1161]
    Jun 27 17:01:46 Marks-iMac com.apple.xpc.launchd[1] (com.owncloud.desktopclient.FinderSyncExt.8978F0A3-A04E-4464-A4EC-C883AAEC09EC[1174]): Caller wanted oneshot behavior for pre-existing instance: caller = Finder
    Jun 27 17:01:48 Marks-iMac com.apple.xpc.launchd[1] (com.owncloud.desktopclient.FinderSyncExt.8978F0A3-A04E-4464-A4EC-C883AAEC09EC[1174]): Service exited due to SIGKILL | sent by FinderSyncExt[1174]
    Jun 27 17:01:48 Marks-iMac com.apple.xpc.launchd[1] (com.owncloud.desktopclient.FinderSyncExt.35690C26-F19A-42EA-BC0D-60B3439B9C76[1179]): Caller wanted oneshot behavior for pre-existing instance: caller = Finder
    Jun 27 17:02:28 Marks-iMac com.apple.xpc.launchd[1] (com.owncloud.desktopclient.19312[1173]): Service exited due to SIGTERM | sent by loginwindow[193]
    Jun 27 17:03:48 Marks-iMac com.apple.xpc.launchd[1] (com.owncloud.desktopclient.FinderSyncExt.35690C26-F19A-42EA-BC0D-60B3439B9C76[1179]): Service exited due to SIGKILL | sent by FinderSyncExt[1179]
    Jun 27 17:03:48 Marks-iMac com.apple.xpc.launchd[1] (com.owncloud.desktopclient.FinderSyncExt.FCED4701-C51F-4866-AD26-C7BAEEA6835E[1311]): Caller wanted oneshot behavior for pre-existing instance: caller = Finder
    Jun 27 17:04:09 Marks-iMac com.apple.xpc.launchd[1] (com.owncloud.desktopclient.FinderSyncExt.FCED4701-C51F-4866-AD26-C7BAEEA6835E[1311]): Service exited due to SIGKILL | sent by FinderSyncExt[1311]
    Jun 27 17:04:09 Marks-iMac com.apple.xpc.launchd[1] (com.owncloud.desktopclient.FinderSyncExt.CF976344-EB62-40A2-BFF1-8B1F7428660D[1334]): Service exited due to SIGTERM | sent by launchd[1]
    Jun 27 17:04:09 Marks-iMac com.apple.xpc.launchd[1] (com.owncloud.desktopclient.FinderSyncExt.5A062404-F127-43AC-A54D-5DAFAD209008[1337]): Caller wanted oneshot behavior for pre-existing instance: caller = Finder
    Jun 27 17:04:21 Marks-iMac com.apple.xpc.launchd[1] (com.owncloud.desktopclient.19316[1331]): Service exited due to SIGTERM | sent by loginwindow[193]
    Jun 27 17:04:47 Marks-iMac com.apple.xpc.launchd[1] (com.owncloud.desktopclient.FinderSyncExt.5A062404-F127-43AC-A54D-5DAFAD209008[1337]): Service exited due to SIGKILL | sent by FinderSyncExt[1337]
    Jun 27 17:04:47 Marks-iMac com.apple.xpc.launchd[1] (com.owncloud.desktopclient.FinderSyncExt.AF0F921D-FCA9-4E63-912F-64A3A32FF1CD[1382]): Caller wanted oneshot behavior for pre-existing instance: caller = Finder
    Jun 27 17:07:18 Marks-iMac com.apple.xpc.launchd[1] (com.owncloud.desktopclient.FinderSyncExt.085D31C2-2834-4B81-96B9-34461109103B[732]): Caller wanted oneshot behavior for pre-existing instance: caller = Finder
    Jun 27 17:07:20 Marks-iMac com.apple.xpc.launchd[1] (com.owncloud.desktopclient.FinderSyncExt.085D31C2-2834-4B81-96B9-34461109103B[732]): Service exited due to SIGKILL | sent by FinderSyncExt[732]
    Jun 27 17:07:20 Marks-iMac com.apple.xpc.launchd[1] (com.owncloud.desktopclient.FinderSyncExt.28844BF7-60A7-4A36-95F8-F0CD4CB7584B[769]): Caller wanted oneshot behavior for pre-existing instance: caller = Finder
    Jun 27 17:07:22 Marks-iMac com.apple.xpc.launchd[1] (com.owncloud.desktopclient.FinderSyncExt.28844BF7-60A7-4A36-95F8-F0CD4CB7584B[769]): Service exited due to SIGKILL | sent by FinderSyncExt[769]
    Jun 27 17:07:23 Marks-iMac com.apple.xpc.launchd[1] (com.owncloud.desktopclient.FinderSyncExt.680AB877-7CA9-4D44-A28A-4C7DD3A1B566[792]): Caller wanted oneshot behavior for pre-existing instance: caller = Finder
    Jun 27 17:07:57 Marks-iMac com.apple.xpc.launchd[1] (com.owncloud.desktopclient.19340[730]): Service exited due to SIGTERM | sent by loginwindow[194]
    Jun 27 17:09:13 Marks-iMac com.apple.xpc.launchd[1] (com.owncloud.desktopclient.FinderSyncExt.680AB877-7CA9-4D44-A28A-4C7DD3A1B566[792]): Service exited due to SIGKILL | sent by FinderSyncExt[792]
    Jun 27 17:09:13 Marks-iMac com.apple.xpc.launchd[1] (com.owncloud.desktopclient.FinderSyncExt.CEA67FDF-18FF-4407-859A-953505887CF0[1113]): Caller wanted oneshot behavior for pre-existing instance: caller = Finder
    Jun 27 17:09:49 Marks-iMac com.apple.xpc.launchd[1] (com.owncloud.desktopclient.FinderSyncExt.CEA67FDF-18FF-4407-859A-953505887CF0[1113]): Service exited due to SIGKILL | sent by FinderSyncExt[1113]
    Jun 27 17:11:43 Marks-iMac com.apple.xpc.launchd[1] (com.owncloud.desktopclient.FinderSyncExt.4CE535B7-BBA6-4AB5-92F0-6E46F8FE82E6[1276]): Caller wanted oneshot behavior for pre-existing instance: caller = Finder
    Jun 27 17:11:53 Marks-iMac com.apple.xpc.launchd[1] (com.owncloud.desktopclient.FinderSyncExt.4CE535B7-BBA6-4AB5-92F0-6E46F8FE82E6[1276]): Service exited due to SIGKILL | sent by FinderSyncExt[1276]
    Jun 27 17:11:54 Marks-iMac com.apple.xpc.launchd[1] (com.owncloud.desktopclient.FinderSyncExt.8059037A-EF79-428D-818A-373E05D4244E[1286]): Caller wanted oneshot behavior for pre-existing instance: caller = Finder
    Jun 27 17:11:59 Marks-iMac com.apple.xpc.launchd[1] (com.owncloud.desktopclient.FinderSyncExt.8059037A-EF79-428D-818A-373E05D4244E[1286]): Service did not exit 5 seconds after SIGTERM. Sending SIGKILL.
    Jun 27 17:12:08 Marks-iMac com.apple.xpc.launchd[1] (com.owncloud.desktopclient.FinderSyncExt.836083A2-1EB7-402F-8E3F-35ECC78B75C0[1299]): Caller wanted oneshot behavior for pre-existing instance: caller = Finder
    Jun 27 17:12:09 Marks-iMac com.apple.xpc.launchd[1] (com.owncloud.desktopclient.FinderSyncExt.836083A2-1EB7-402F-8E3F-35ECC78B75C0[1299]): Service exited due to SIGKILL | sent by FinderSyncExt[1299]
    Jun 27 17:12:10 Marks-iMac com.apple.xpc.launchd[1] (com.owncloud.desktopclient.FinderSyncExt.32E4CCD9-6F88-417E-91E8-3168E9613ECF[1302]): Caller wanted oneshot behavior for pre-existing instance: caller = Finder
    Jun 27 17:21:30 Marks-iMac com.apple.xpc.launchd[1] (com.owncloud.desktopclient.FinderSyncExt.32E4CCD9-6F88-417E-91E8-3168E9613ECF[1302]): Service exited due to SIGKILL | sent by FinderSyncExt[1302]
    Jun 27 17:21:31 Marks-iMac com.apple.xpc.launchd[1] (com.owncloud.desktopclient.FinderSyncExt.1D2D2952-3375-4162-9FD0-84A7C5593620[1802]): Caller wanted oneshot behavior for pre-existing instance: caller = Finder

  2. Web server error log:

  3. Server logfile: ownCloud log (data/owncloud.log):

Duplicate for Owncloud Client Mac hangs after start ?