Not allowed to remove, restoring; Restoration Failed: Permission denied

Expected behaviour

The client on the RaspberryPi should download (sync) all the data from OwnCloud server. (also on the RaspberryPi)

Actual behaviour

The client on the RaspberryPi syncs all the data from OwnCloud server (all files are available on the client), but then throws an error: “Not allowed to remove, restoring; Restoration Failed: Permission denied” (just appears for big files >2GB I guess) I don’t know why the client wants to remove files, but after I come across this the first time, I created a second user which just have read-rights, so no data gets lost.

Steps to reproduce

  1. Load big files on an ownCloud server
  2. Try to sync them on a RaspberryPi
  3. Error appears

Server configuration

Operating system: Raspbian Buster

Web server: Apache 2

Database: sql

PHP version: 7.3

ownCloud version: 10.4.1

Storage backend (external storage):

Client configuration

Client version: 2.5.1

Operating system: Raspbian Buster

OS language: Englisch US (UTF-8)

Qt version used by client package (Linux only, see also Settings dialog):

Client package (From ownCloud or distro) (Linux only):
That’s how I installed the client:
echo ‘deb http://download.opensuse.org/repositories/isv:/ownCloud:/desktop/Debian_10/ /’ > /etc/apt/sources.list.d/isv:ownCloud:desktop.list
wget -nv https://download.opensuse.org/repositories/isv:ownCloud:desktop/Debian_10/Release.key -O Release.key
sudo apt-key add - < Release.key
sudo apt-get update
sudo apt-get install owncloud-client

Logs

I changed the following in php.ini:

  • upload_tmp_dir = /media/nas-drive-server/temp
  • upload_max_filesize = 50G
  • post_max_filesize = 50G

Do you need some other logs?

Hey,

i think this could happen because Raspbian is still a 32bit operating system but ownCloud seems to require a 64bit operating system if i’m understanding this correctly:

platform
Operating System (64bit)

https://doc.owncloud.org/server/10.4/admin_manual/installation/system_requirements.html#server

thanks for your reply! I am not quite sure, because the server also runs on the raspberry and the synchronization between the pc (win10) and the raspberry works perfectly :thinking: