Owncloud ios client, server not found

Steps to reproduce

  1. type in the url to the owncloud instance into the ios client configuration

Expected behaviour

I expect the iOS client will connect to the owncloud instance

Actual behaviour

The client returns the status "Server not found".

Mobile Safari browser connects without problem.

Server configuration

Web server: Apache/2.4.18 (Ubuntu)

Database: mysql Ver 14.14 Distrib 5.6.36-82.0, for Linux (x86_64) using 6.0

PHP version: PHP 7.0.22-0ubuntu0.16.04.1 (cli) ( NTS )

ownCloud version: 9.1.6-1.1 from owncloud repository for ubuntu 16.04

Storage backend (external storage): local file system using ext4


iOS version: 10.3.3

ownCloud app version: 3.6.2

Device model: 6s plus


Web server error log / Owncloud log

no relevant logs, no errors of any kind show up in the log entries when I try to use the ios client to access the owncloud instance.

Further Information

  • owncloud sits behind an nginx ssl proxy
  • access to the owncloud instance via https works without problems, no ssl errors or any other obvious problems
  • no problem accessing it with mobile safari

when setting up the ios client:
- no errors show up in the owncloud apache error log
- no requests show up in the owncloud apache access log
- no requests show up in the nginx proxy access log
- no requests show up in the nginx proxy error log

accessing /status.php results in:

accessing /remote.php results in:
- path not found

I'm not sure if that last behaviour is correct or not.

At this point, I'm drawing a complete blank. Perhaps if I could find out what the ios client is testing before it says "server not found" then I might be able to debug the problem further.

Any advice or help would be greatly appreciated.

I'm having the same difficulties on iPad (iOS 10.3.3)
Mobile Safari browser connects without problem on iPad, but ownCloud App is in error state...

I hope you solve this problem quickly ^^*

In my case, IOS client returns the status "Can not authenticate with this server"
Please advise or update the IOS App...

Of course, when I use Safari browser on the same iPad, it works well. (No id/pw issue)

Please, open an issue in https://github.com/owncloud/ios with the same description here. Probably it is a problem with the nginx proxy.

Thanks for your patience.

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