Problem loading page, reloading in 5 seconds

9.1.x
help

#1

I have a new owncloud setup with server 9 and randomly I get the following error when users login.

Problem loading page, reloading in 5 seconds - this cycles for around 2 minutes and then drops the user back at the login screen, I have tried several different computers/browsers/internet connections and i still get the same fault.

I also get in logging in as admin but only when loading the personal page. As soon as I go to menu then admin the page loads fine, if I then go back to personal it loads fine.

Here's the log entry for this problem, over and over again! >>>
{"reqId":"nqf\/eE4Ah4U30kD21Cnq","remoteAddr":"2a0xxxxxxxxxxxxxbb1","app":"index","message":"Exception: {\"Exception\":\"ParseError\",\"Message\":\"syntax error, unexpected '<', expecting end of file\",\"Code\":0,\"Trace\":\"#0 \\/home\\/sites\\/1b\\/7\\/787290e362\\/public_html\\/lib\\/private\\/Template\\/Base.php(148): OC\\Template\\Base->load('\\/home\\/sites\\/1b\\/...', NULL)\n#1 \\/home\\/sites\\/1b\\/7\\/787290e362\\/public_html\\/lib\\/private\\/legacy\\/template.php(226): OC\\Template\\Base->fetchPage(NULL)\n#2 \\/home\\/sites\\/1b\\/7\\/787290e362\\/public_html\\/lib\\/private\\/legacy\\/template.php(248): OC_Template->fetchPage()\n#3 \\/home\\/sites\\/1b\\/7\\/787290e362\\/public_html\\/lib\\/public\\/AppFramework\\/Http\\/TemplateResponse.php(156): OC_Template->fetchPage()\n#4 \\/home\\/sites\\/1b\\/7\\/787290e362\\/public_html\\/lib\\/private\\/AppFramework\\/Http\\/Dispatcher.php(112): OCP\\AppFramework\\Http\\TemplateResponse->render()\n#5 \\/home\\/sites\\/1b\\/7\\/787290e362\\/public_html\\/lib\\/private\\/AppFramework\\/App.php(99): OC\\AppFramework\\Http\\Dispatcher->dispatch(Object(OCA\\Files\\Controller\\ViewController), 'index')\n#6 \\/home\\/sites\\/1b\\/7\\/787290e362\\/public_html\\/lib\\/private\\/AppFramework\\/Routing\\/RouteActionHandler.php(46): OC\\AppFramework\\App::main('ViewController', 'index', Object(OC\\AppFramework\\DependencyInjection\\DIContainer), Array)\n#7 [internal function]: OC\\AppFramework\\Routing\\RouteActionHandler->_invoke(Array)\n#8 \\/home\\/sites\\/1b\\/7\\/787290e362\\/publichtml\\/lib\\/private\\/Route\\/Router.php(280): call_user_func(Object(OC\\AppFramework\\Routing\\RouteActionHandler), Array)\n#9 \\/home\\/sites\\/1b\\/7\\/787290e362\\/public_html\\/lib\\/base.php(891): OC\\Route\\Router->match('\\/apps\\/files\\/')\n#10 \\/home\\/sites\\/1b\\/7\\/787290e362\\/public_html\\/index.php(54): OC::handleRequest()\n#11 {main}\",\"File\":\"\\/home\\/sites\\/1b\\/7\\/787290e362\\/public_html\\/core\\/templates\\/layout.user.php\",\"Line\":8}","level":3,"time":"2017-01-13T09:48:01+00:00","method":"GET","url":"\/index.php\/apps\/files\/","user":"JIMMY"}

{"reqId":"hNwZ\/hm2Ha+jyU5vrtbE","remoteAddr":"2xxxxxxxx:600:2bb1","app":"PHP","message":"Undefined index: id at \/home\/sites\/1b\/7\/787290e362\/public_html\/core\/ajax\/share.php#229","level":3,"time":"2017-01-13T09:12:43+00:00","method":"GET","url":"\/index.php\/core\/ajax\/share.php?

Any help would be really appreciated.

John


#2

Can you tell us your exact server version and your php version? On the admin page, are code signing errors shown?


#3

The owncloud server is 9.1.3 (stable)

PHP version is 5.6 (I tried running php 7 too, but had the same problem)

Thanks
John


#4

Might be possible that:

  1. You're running a broken custom / own template
  2. Your hoster, CDN (cloudflare etc.) is injecting custom stuff into the javascript / sourcecode of oC
  3. You're running a 3rdparty app causing this issue