Problem with opening images

9.1.x
hosting

#1

Hi All,

I have problem with opening images, i alredy have installed the gallery app, but i have this error:
“could not generate a preview of this file owncloud”, and i have only black screen with this errors!


#2

Do you have encryption?


#3

Hi Dmitry,

We don’t use encryption.

Thanks,


#4

Okay, some information about your system would be great to help you


#5

I was use owncloud 9.1.8 version, with sqlite as a db. its running on hosting not vps


#6

When was the problem detected?


#7

after update of owncloud from version 9.1.4 to 9.1.8, then the galery not working


#8

9.1 is out of Life = not loger supported.

Please update to 10

9.1 2016-07-21 2018-02 9.1.8 (2018-03-14) End of Life