Problem with upgrade 9.0.0 version to 9.1.1


#1

Hi,

I have server with Cloudlinux 6.8 (cPanel + softaculous).
User try to update over cPanel in softaculous section : owncloud 9.0.0.19 to the latest version 9.1.10-21
When click on upgrade user gets the message:

It is not possible to Upgrade from to 9.1.1
Please upgrade to the 9.0.0 version before upgrading to 9.1.1

in this log
grep "starting upgrade" /home/username/ownclouddata/owncloud.log
I found it
8.1.30 => 8.2.0.12 (2015-10-21)
8.2.0.12 => 8.2.1.4 (2015-12-05)
8.2.1.4 => 8.2.2.2 (2016-01-15)
8.2.2.2 => 9.0.0.19 (2016-04-01)

Here I found nothing special
grep "index.live.php?act=upgrade" /usr/local/apache/logs/error_log
grep "index.live.php?act=upgrade" /usr/local/cpanel/logs/access_log
grep "index.live.php?act=upgrade" /usr/local/cpanel/logs/error_log

I checked the versions: http://domainname/owncloud/status.php
{"installed":true,"maintenance":false,"version":"9.0.0.19","versionstring":"9.0.0","edition":""}

where else can I look for a solution ?


#2

Hi,

Softaculous has a support section:

https://www.softaculous.com/support/

as well as a support forums:

https://www.softaculous.com/board/

where you might get help with their packages of ownCloud.