Runtime Error in Owncloud

Hi there.
we have installed owncloud on one of our Domain Controllers for a customer and occasionally he gets the following error-

‘Runtime error ! program C:\Program Files (x86)\Owncloud\Owncloud.exe
The application has requested the runtime to terminate it in an unusual way.
Please contact the applications supports team for more information’

And then he gets an app crash. I have suggested re installing the program as this will take 5 mins max but the user won’t do this …
If someone could help on this matter and let me know of anything I can try without re installing the product that would be great



i think a application crash is better posted in the bugtracker of that appliaction rather then to a user support forums of the application. From what i know the bugtracker of the sync client is located at


I don’t actually have the bug crash i was just wondering if the runtime error mentioned has been seen before by any one and if they know how to resolve this without Re installing. Will give that link a go