Expected behaviour
The expected behaviour is to run the desktop client with no crashes.
Actual behaviour
The client just crashes after some minutes trying to index what to syn with a window stating:
Runtime Error!
Program: C:\Program Files (x86)\ownCloud\owncloud.exe
This application has requested the Runtime to terminate it in an unusual way.
Please contact the application's support team for more information.
Steps to reproduce
- Start ownCloud
- Wait for it to start the files discovery
- After some minutes, the app crashes.
Server configuration
Operating system: Arch GNU/Linux, kernel 4.8.
Web server: Apache 2.4
Database: MySQL 5
PHP version: 7.1
ownCloud version: 10
Storage backend (external storage): Nothing, just plain ext4 filesystem.
Client configuration
Client version: 2.3.2 (build 6928)
Operating system: Windows 10 64 bits.
OS language: English.
Qt version used by client package (Linux only, see also Settings dialog):
Client package (From ownCloud or distro) (Linux only):
Installation path of client: C:\Program Files (x86)\ownCloud
Logs
Template for output < 10 lines
- Client logfile: Output of
owncloud --logwindoworowncloud --logfile log.txt
(On Windows usingcmd.exe, you might need to firstcdinto the ownCloud directory)
(See also http://doc.owncloud.org/desktop/2.2/troubleshooting.html#client-logfile ):
Even executing with "--logfile log.txt", the client is not generating any log.
- Web server error log:
Nothing to report. Error log is almost empty, just have the startup typical Apache messages.
- Server logfile: ownCloud log (data/owncloud.log):
{"reqId":"lg4fod8SEKzOQyC3GNRb","level":4,"time":"2017-08-27T05:34:19+00:00","remoteAddr":"190.192.149.183","user":"hecsa","app":"webdav","method":"PUT","url":"\/owncloud\/remote.php\/dav\/files\/hecsa\/PA\/PortableApps\/GnuCashPortable\/App\/GnuCash\/share\/pixmaps\/goffice\/0.8.17\/chart_scatter_1_1.png","message":"Exception: {\"Message\":\"HTTP\\/1.1 423 \\"PA\\/PortableApps\\/GnuCashPortable\\/App\\/GnuCash\\/share\\/pixmaps\\/goffice\\/0.8.17\\/chart_scatter_1_1.png\\" is locked\",\"Exception\":\"OCA\\DAV\\Connector\\Sabre\\Exception\\FileLocked\",\"Code\":0,\"Trace\":\"#0 \\/usr\\/share\\/webapps\\/owncloud\\/lib\\/composer\\/sabre\\/dav\\/lib\\/DAV\\/Server.php(1129): OCA\\DAV\\Connector\\Sabre\\File->put(Resource id #427)\n#1 \\/usr\\/share\\/webapps\\/owncloud\\/lib\\/composer\\/sabre\\/dav\\/lib\\/DAV\\/CorePlugin.php(513): Sabre\\DAV\\Server->updateFile('files\\/hecsa\\/PA\\/...', Resource id #427, NULL)\n#2 [internal function]: Sabre\\DAV\\CorePlugin->httpPut(Object(Sabre\\HTTP\\Request), Object(Sabre\\HTTP\\Response))\n#3 \\/usr\\/share\\/webapps\\/owncloud\\/lib\\/composer\\/sabre\\/event\\/lib\\/EventEmitterTrait.php(105): call_user_func_array(Array, Array)\n#4 \\/usr\\/share\\/webapps\\/owncloud\\/lib\\/composer\\/sabre\\/dav\\/lib\\/DAV\\/Server.php(479): Sabre\\Event\\EventEmitter->emit('method:PUT', Array)\n#5 \\/usr\\/share\\/webapps\\/owncloud\\/lib\\/composer\\/sabre\\/dav\\/lib\\/DAV\\/Server.php(254): Sabre\\DAV\\Server->invokeMethod(Object(Sabre\\HTTP\\Request), Object(Sabre\\HTTP\\Response))\n#6 \\/usr\\/share\\/webapps\\/owncloud\\/apps\\/dav\\/lib\\/Server.php(229): Sabre\\DAV\\Server->exec()\n#7 \\/usr\\/share\\/webapps\\/owncloud\\/apps\\/dav\\/appinfo\\/v2\\/remote.php(31): OCA\\DAV\\Server->exec()\n#8 \\/usr\\/share\\/webapps\\/owncloud\\/remote.php(165): require_once('\\/usr\\/share\\/weba...')\n#9 {main}\",\"File\":\"\\/usr\\/share\\/webapps\\/owncloud\\/apps\\/dav\\/lib\\/Connector\\/Sabre\\/File.php\",\"Line\":181,\"User\":\"hecsa\"}"}
{"reqId":"Q6E2jskAkoveGYql4ZJI","level":4,"time":"2017-08-27T22:46:55+00:00","remoteAddr":"190.192.149.183","user":"hecsa","app":"webdav","method":"PUT","url":"\/owncloud\/remote.php\/dav\/files\/hecsa\/PA\/PortableApps\/GnuCashPortable\/App\/GnuCash\/share\/pixmaps\/goffice\/0.8.17\/chart_scatter_1_1.png","message":"Exception: {\"Message\":\"HTTP\\/1.1 423 \\"PA\\/PortableApps\\/GnuCashPortable\\/App\\/GnuCash\\/share\\/pixmaps\\/goffice\\/0.8.17\\/chart_scatter_1_1.png\\" is locked\",\"Exception\":\"OCA\\DAV\\Connector\\Sabre\\Exception\\FileLocked\",\"Code\":0,\"Trace\":\"#0 \\/usr\\/share\\/webapps\\/owncloud\\/lib\\/composer\\/sabre\\/dav\\/lib\\/DAV\\/Server.php(1129): OCA\\DAV\\Connector\\Sabre\\File->put(Resource id #427)\n#1 \\/usr\\/share\\/webapps\\/owncloud\\/lib\\/composer\\/sabre\\/dav\\/lib\\/DAV\\/CorePlugin.php(513): Sabre\\DAV\\Server->updateFile('files\\/hecsa\\/PA\\/...', Resource id #427, NULL)\n#2 [internal function]: Sabre\\DAV\\CorePlugin->httpPut(Object(Sabre\\HTTP\\Request), Object(Sabre\\HTTP\\Response))\n#3 \\/usr\\/share\\/webapps\\/owncloud\\/lib\\/composer\\/sabre\\/event\\/lib\\/EventEmitterTrait.php(105): call_user_func_array(Array, Array)\n#4 \\/usr\\/share\\/webapps\\/owncloud\\/lib\\/composer\\/sabre\\/dav\\/lib\\/DAV\\/Server.php(479): Sabre\\Event\\EventEmitter->emit('method:PUT', Array)\n#5 \\/usr\\/share\\/webapps\\/owncloud\\/lib\\/composer\\/sabre\\/dav\\/lib\\/DAV\\/Server.php(254): Sabre\\DAV\\Server->invokeMethod(Object(Sabre\\HTTP\\Request), Object(Sabre\\HTTP\\Response))\n#6 \\/usr\\/share\\/webapps\\/owncloud\\/apps\\/dav\\/lib\\/Server.php(229): Sabre\\DAV\\Server->exec()\n#7 \\/usr\\/share\\/webapps\\/owncloud\\/apps\\/dav\\/appinfo\\/v2\\/remote.php(31): OCA\\DAV\\Server->exec()\n#8 \\/usr\\/share\\/webapps\\/owncloud\\/remote.php(165): require_once('\\/usr\\/share\\/weba...')\n#9 {main}\",\"File\":\"\\/usr\\/share\\/webapps\\/owncloud\\/apps\\/dav\\/lib\\/Connector\\/Sabre\\/File.php\",\"Line\":181,\"User\":\"hecsa\"}"}
(...and so on...)