Sharing files doesn't work (at all): can't create link

I’ not allowed to post more than 2 links and to post more than 32000 characters. So how should I post the information that you request in this formular? Impossible :frowning:

Steps to reproduce

  1. Log in to ownclouds files view
    2.Click on the share symbol of a file (a sidebar opens on the right)
    3.Click on “public links” (translations by me, my view is German)
  2. Click on “Create public link” button
  3. A Dialog box opens: “Create shared link: /filename.pdf”
  4. Click on the blue “share” button - nothing happens

Expected behaviour

I would expect that I get an url that I can share with others, optionally with password

Actual behaviour

Nothing happens: The dialog doesn’t close, nothing is displayed.

Server configuration

Operating system: Debian GNU/Linux 9 (stretch)

Web server: apache2 2.4.25-3+deb9u4

Database: mariadb-server 10.1.26-0+deb9u1

PHP version: php7.0-common 7.0.27-0+deb9u1

ownCloud version: ownCloud 10.0.8 (stable)

Updated from an older ownCloud or fresh install: Updated from
Owncloud 8.0, skipping no minor version, using the manual install
method. No errors happened.

Where did you install ownCloud from: Owncloud

Signing status (ownCloud 9.0 and above): ?
No errors have been found.

The content of config/config.php:

{
“basic”: {
“license key”: “REMOVED SENSITIVE VALUE”,
“date”: “Tue, 19 Jun 2018 16:55:38 +0000”,
“ownCloud version”: “10.0.8.5”,
“ownCloud version string”: “10.0.8”,
“ownCloud edition”: “Community”,
“server OS”: “Linux”,
“server OS version”: “Linux the-grue 4.4.52 #1 SMP Sun Feb 26 14:44:48 CET 2017 x86_64”,
“server SAPI”: “apache2handler”,
“webserver version”: “Apache/2.4.25 (Debian)”,
“hostname”: “owncloud.the-grue.de”,
“user count”: 3,
“user directories”: 3,
“logged-in user”: " "
},
“config”: {
“passwordsalt”: “REMOVED SENSITIVE VALUE”,
“datadirectory”: “/srv/www/the-grue.de/owncloud/htdocs/data”,
“dbtype”: “mysql”,
“version”: “10.0.8.5”,
“dbname”: “owncloud”,
“dbhost”: “localhost”,
“dbtableprefix”: “oc_”,
“dbuser”: “REMOVED SENSITIVE VALUE”,
“dbpassword”: “REMOVED SENSITIVE VALUE”,
“installed”: true,
“instanceid”: “50c591532ff5d”,
“maintenance”: false,
“forcessl”: false,
“theme”: “”,
“trusted_domains”: [
owncloud.the-grue.de
],
“share_folder”: “/Shared”,
“mail_from_address”: “REMOVED SENSITIVE VALUE”,
“mail_smtpmode”: “php”,
“mail_domain”: “REMOVED SENSITIVE VALUE”,
“mail_smtpname”: “REMOVED SENSITIVE VALUE”,
“mail_smtppassword”: “REMOVED SENSITIVE VALUE”,
“secret”: “REMOVED SENSITIVE VALUE”,
“loglevel”: 0,
“trashbin_retention_obligation”: “auto”
},
“integritychecker”: {
“passing”: true,
“enabled”: true,
“result”: []
},
“core”: {
“backgroundjobs_mode”: “cron”,
“backgroundjobs_pid”: “1941”,
“backgroundjobs_step”: “regular_tasks”,
“backgroundjobs_task”: “”,
“enable_external_storage”: “yes”,
“global_cache_gc_lastrun”: “1528643641”,
“installedat”: “1355125073.3201”,
“lastcron”: “1529427302”,
“lastupdateResult”: “[]”,
“lastupdatedat”: “1529427120”,
“public_caldav”: “calendar/share.php”,
“public_calendar”: “calendar/share.php”,
“public_documents”: “documents/public.php”,
“public_files”: “files_sharing/public.php”,
“public_gallery”: “gallery/public.php”,
“public_webdav”: “dav/appinfo/v1/publicwebdav.php”,
“remote_ampache”: “media/remote.php”,
“remote_caldav”: “dav/appinfo/v1/caldav.php”,
“remote_calendar”: “dav/appinfo/v1/caldav.php”,
“remote_carddav”: “dav/appinfo/v1/carddav.php”,
“remote_contacts”: “dav/appinfo/v1/carddav.php”,
“remote_contactthumbnail”: “contacts/thumbnail.php”,
“remote_core.css”: “/core/minimizer.php”,
“remote_core.js”: “/core/minimizer.php”,
“remote_dav”: “dav/appinfo/v2/remote.php”,
“remote_files”: “dav/appinfo/v1/webdav.php”,
“remote_filesync”: “files/appinfo/filesync.php”,
“remote_mozilla_sync”: “mozilla_sync/appinfo/remote.php”,
“remote_webdav”: “dav/appinfo/v1/webdav.php”,
“repairlegacystoragesdone”: “yes”,
“shareapi_allow_mail_notification”: “yes”,
“shareapi_allow_public_notification”: “yes”,
“shareapi_allow_resharing”: “no”,
“updater.secret.created”: “1528653304”,
“vendor”: “owncloud”
},
}
}
List of activated apps:

If you have access to your command line run e.g.:
sudo -u www-data php occ app:list
from within your ownCloud installation folder.

Enabled:

  • audioplayer: 2.3.0
  • calendar: 1.5.7
  • configreport: 0.1.1
  • contacts: 1.5.4
  • dav: 0.3.2
  • federatedfilesharing: 0.3.1
  • files: 1.5.1
  • files_external: 0.7.1
  • files_pdfviewer: 0.8.2
  • files_sharing: 0.10.1
  • files_trashbin: 0.9.1
  • files_versions: 1.3.0
  • files_videoplayer: 0.9.8
  • firstrunwizard: 1.1
  • gallery: 16.0.2
  • market: 0.2.4
  • provisioning_api: 0.5.0
  • tasks: 0.9.6
  • templateeditor: 0.3
  • updatenotification: 0.2.1
    Disabled:
  • encryption
  • federation

Are you using external storage, if yes which one: local/smb/sftp/…
Google Drive

Are you using encryption: no

Are you using an external user-backend, if yes which one: LDAP/ActiveDirectory/Webdav/…

Client configuration

Browser: Chromium, Firefox, IE

Operating system: Debian GNU/Linux buster/sid or Windows 7

Logs

Web server error log

Insert your webserver log here

ownCloud log (data/owncloud.log)

Insert your ownCloud log here

Browser log

Insert your browser log here, this could for example include:

a) The javascript console log
b) The network log 
c) ...

IIRC there are a few posts about the same behavior here at the forums. I think i had read that this had something to do with a specific systemtags app and that it will be fixed with an upcoming release of ownCloud.

Please try the search function before posting a question

1 Like

Well, I did try the search function. Unfortunately, trying doesn’t mean finding. So: many thanks for the pointer.

But as I understand it, I’m out of luck? systemtags at least doesn’t appear in the marketplace as an app that I can install… I use my owncloud mainly for sharing, so this is really a very bad bug for me. Or did I (again) miss something?

I see 10.0.9 is in code freeze - any estimation about the release?

Hey,

i have just checked the 10.0.8 tarball available here:

which seems to include the systemtags app.

1 Like

Did you check if the systemtags apps is in your system, but disabled? I think it should be there.

You are right, it seems to be there:

% find . -iname systemtag*
./core/js/systemtags
./core/js/systemtags/systemtagmodel.js
./core/js/systemtags/systemtagscollection.js
./core/js/systemtags/systemtags.js
./core/js/systemtags/systemtagsinputfield.js
./core/js/systemtags/systemtagsmappingcollection.js
./core/css/systemtags.css
./apps/dav/lib/SystemTag
./apps/dav/lib/SystemTag/SystemTagPlugin.php
./apps/dav/lib/SystemTag/SystemTagsObjectMappingCollection.php
./apps/dav/lib/SystemTag/SystemTagsObjectTypeCollection.php
./apps/dav/lib/SystemTag/SystemTagsByIdCollection.php
./apps/dav/lib/SystemTag/SystemTagsRelationsCollection.php
./apps/dav/lib/SystemTag/SystemTagNode.php
./apps/dav/lib/SystemTag/SystemTagMappingNode.php
./lib/private/SystemTag
./lib/private/SystemTag/SystemTagObjectMapper.php
./lib/private/SystemTag/SystemTag.php
./lib/private/SystemTag/SystemTagManager.php
./lib/public/SystemTag

But it is neither listed as enabled nor as disabled:
% www php occ app:list
Enabled:

  • audioplayer: 2.3.0
  • calendar: 1.5.7
  • configreport: 0.1.1
  • contacts: 1.5.4
  • dav: 0.3.2
  • federatedfilesharing: 0.3.1
  • federation: 0.1.0
  • files: 1.5.1
  • files_external: 0.7.1
  • files_pdfviewer: 0.8.2
  • files_sharing: 0.10.1
  • files_trashbin: 0.9.1
  • files_versions: 1.3.0
  • files_videoplayer: 0.9.8
  • firstrunwizard: 1.1
  • gallery: 16.0.2
  • market: 0.2.4
  • provisioning_api: 0.5.0
  • tasks: 0.9.6
  • templateeditor: 0.3
  • updatenotification: 0.2.1
    Disabled:
  • encryption

What do I have to do to enable it?

Hey, i think that the previously mentioned systemtags app is not in your list because i have a /apps/systemtags folder which seems to be missing at your installation.

You probably need to get this missing folder from the previously mentioned link i had posted.