Update 10.5 to 10.6 errors - Unable to write to folders

Server
#1

Server: CentOS 7
ownCloud: 10.5.0.10

Hosted on Apache webserver.

Hi,

I am trying to run the update from 10.5 to 10.6, but I keep getting this error:

image

I am running the update from my own account, which has admin rights in ownCloud.
The /var/www/html/owncloud and all subfolders have apache:apache permissions, as advised in the installation documentation.

SELinux is disabled but made no difference.

Is there something else I need to change, which would be strange for an updater that is designed to be an easy process?

Any thoughts and advice welcomed.

Cheers.

#2

Absolutely double check that you have the correct permissions by posting the output of:

  • ls -alZ /var/www/html/owncloud

As root you could try to run the following to narrow down on the issue:

  • sudo -u apache touch /var/www/html/owncloud/test
  • sudo -u apache touch /var/www/html/owncloud/core/test

Obviously remove the files after a successful test, otherwise post the error message.

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#3

In case you are using php-fpm make sure /var/www/html/owncloud has got the fpm-user permissions

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#4

HI,

As requested:

Output:

image
image760×617 48.6 KB

I don’t know if these are what was expected or not?
Do I need to change the permissions to apache:apache?
(I thought that was the setting already applied to the ownCloud folder and all subfolders & files.)

As you can see, I am signed into the ssh as root. If I do the second test, I get the following:

image
image732×66 2.53 KB

I assume this is to do with root creating the folder and not apache. Is this why the folders all say root:apache in the dir listing above?

Sorry cortho, how do I check to see if I am using php-fpm?
Is this specific to ownCloud or generic to the whole server?
Would a PHP-Info page return that information?

Any further support is most welcomed.

Cheers.

#5

The -Z in ls tells you the system context for SELinux. The ? is the column with the system context.

User ownership root is wrong, so set it apache:apache like you said.

#6

Thanks.
I ran:
chown -R apache:apache /var/www/html/owncloud
as root which reset all the permissions correctly and the updater has now run.

Why the permissions had been changed, I am not sure, but thanks for the assistance.

Cheers.

1 Like