To conclude maybe it could be possible to agree on the following?
We can assume that the documentation is written to the best knowledge of the writer / contributor. No one is providing false or wrong information on purpose.
The documentation might be incomplete due to the complexity of different environments and linux operating systems (i for example don't need to do any chown commands as the manual update is working for me without it).
Just complaining about the documentation won't improve it nor change something
Feedback about the documentation is always welcome as it is probably not possible to catch every use case (see 2.)
It is possible to improve the documentation by creating issues or by contributing improvements via pull requests
Issues are probably not ignored on purpose, developers have only a limited amount of time to work through the thousands of open issues and every issue is just one of many where everyone thinks that the own issue is the most important one
With that in mind there are only winners here.
Added:
Adding to 6. i was curios and searched on the issue trackers and found your only open issue which didn't get any replies yet in https://github.com/owncloud/core/issues/29974 and this was created five days ago.
I'm not sure but are you aware that there is currently Christmas time and people are not working, are on vacation or doing other things? Talking about ignored issues and a dead project looks to me a little bit overreacted or am i wrong?
Sure, but if the admin can't test what they post that's alarming.
This was not specific to any distro, simply missing a simple chown command.
No but posting issues doesn't fix it either (I tried 2 times)
How can you know it's welcome if issues are ignored?
Issues are ignored so, no not currently.
Again it does not matter why they are ignored, the result is the same.
Other issue was from a different account. I consider it dead, it's still around obviously... Since the dev team split nexcloud definitely seems better option, at least it's 100% open source without closed source edition. Reading a bit more https://civihosting.com/blog/nextcloud-vs-owncloud/ it seems there are some very compelling features in nextcloud, now I really want to switch.
As written i don't need that chown command when doing updates so it is environmental specific
Two times is IMHO no real proof of this
5 . and 6. IMHO issues are not ignored, two issues out of four of your issues not getting any attraction (one of it not even 5 days old and during vacation time) is no proof for this as well.
TBH i will stop discussing this here with you as we're still running in circles. I don't know what you're trying to achieve here but from my PoV those are all wrong claims based on some assumptions and a few bad experience you personally had which you're trying to mirror to a huge project like ownCloud is.
I wish you all the best when moving to Nextcloud, hope this project is happy about a new user with IMHO broken expectations.
I already stated why. It's not tested because it would have failed like it did for me, there are no circumstances where it would not fail.
You download a .tar file from the internet as instructed, so yes you will 100% need to chown those files. There are no circumstance where these files magically get correct ownership assigned for your specific distro.
I don't need proof, it's my experience. You seem to be invested in owncloud to the point where you are unable to accept that there are serious flaws with this project, that's unhealthy. No reasonable person would say that expecting official guide posted by staff members not to be false and incomplete is unreasonable. I think your expectations are unreasonable where you don't even think there's anything wrong with a non-working auto-updater and other bugs.
Ok, as this is now getting personally i stop discussing here completely.
I just can give you back that you're seems to be at a state that you're mapping a few bad experiences of one single user to a whole project and posting claims you even can't proof or are just plain wrong. This is really not a good behaving and really unhealthy or even a punch in the face for everyone working to make a project like ownCloud running.
And FWIW i never said that i don't think that there is anything wrong with a non-working auto-updater. I've just shared my experience from user-side that i never had any issues while using the manual update way and that this is working as expecting and the recommended way, nothing more. Adding to this its not even clear if your issue is really caused by some bugs and not just a plain issue / misconfiguration on your environment.
Anyway, have a nice morning, day, evening, night, whatever. Bye.
If you want to stop discussing then stop, don't just keep repeating it. You can't both stop the discussion and have the last word. It's not about my experience, it's about the fact that there are some disturbing issues with this project as explained several times already. To me it is enough to stop using the project entirely, especially when there are newer and more active projects. No one is forcing you to stop using it, but closing your eyes and ignoring serious issues is unhealthy IMHO. I have already stated 3 times exactly how the update guide I used was wrong. If you do not understand the basic operation of file ownership in linux then why keep arguing? I certainly wouldn't if I didn't know what I was talking about.
You keep making excuses to every single issue I mentioned, that indicates that you don't think it's an issue, otherwise you would just agree that there is an issue instead of making excuses for why that issue exists.
Well, its not possible to stop the discussion if you're insist on your wrong claims. How should i stop if it seems you don't want to listen what other people are telling you:
If there is an issue in the update guide then report it to the mentioned tracker to get it fixed (yes, i have repeated that multiple times and you're making just excuses that issues are ignored without even trying to report an issue to the documentation).
If one out of four of your open issues didn't get any attraction (the one created five days ago doesn't count) you don't have ANY rights to claim that issues are ignored.
You also don't have ANY rights to point to people writing a documentation that they are not testing their stuff or publishing wrong information based on ONE single part of the documentation you where struggling with.
Again those claims from your side are just a punch in the face of everyone working and contributing to ownCloud.
Overall no one is forcing YOU to use ownCloud as it seems YOU are the one closing the eyes on how to make worthwhile contributions to an open source project living from user contributions. Mapping the opinion of a single user to a whole project of thousands of users and dozens of developers shows another lack of understanding how community-driven projects like ownCloud are working.
I just have signed up here a few months ago to share my user experience i have gathered so far by running my own ownCloud instance, contribute something back to the community and help other people like i initially did here in this thread as well.
This was the worst thread i have ever read here so far and wishing now that i have never started helping here. Thanks to you i will give up on helping here and say goodbye.
This is a bad example for ungratefulness. A shame that this thread escalated this way, while most of the moderation team was on vacations.
All of the people who offer community support in this forum deserve a platform for polite and constructive conversation. We hope sincerely that stuff like this doesn't happen again in the future - but if, we will apparently have to intervene earlier.
