Steps to reproduce
1.back up ownCloud9 and renamed to owncloud-old
2.downloaded and extracted ownCloud10.4.1 in htsdocs
3.copied config.php into new release config folder
4.sudo -u wwwrun php occ upgrade
Expected behaviour
Upgrade to proceed without errors
Actual behaviour
Get an error "Exception: Updates between multiple major versions and downgrades are unsupported.Update failed.
Server configuration
SLES 12
Web server:
Apache (php7.2)
Database:
MySQL
PHP version:
ownCloud version: (see ownCloud admin page)
10.4.1
Updated from an older ownCloud or fresh install:
update from version 9.1
Where did you install ownCloud from:
Downloaded> wget https://download.owncloud.org/community
**Signing status (ownCloud 9.0 and above):**
ownCloud 10.2
Login as admin user into your ownCloud and access
http://example.com/index.php/settings/integrity/failed
paste the results into https://gist.github.com/ and puth the link here.
**The content of config/config.php:**
sudo -u wwwrun php occ config:list
ownCloud or one of the apps require upgrade - only a limited number of commands are available
You may use your browser or the occ upgrade command to do the upgrade
{
"system": {
"instanceid": "oc0y00tab9td",
"passwordsalt": "***REMOVED SENSITIVE VALUE***",
"secret": "***REMOVED SENSITIVE VALUE***",
"trusted_domains": [
"www.dst.gov.za",
""
],
"datadirectory": "\/home\/dstcloud\/data",
"overwrite.cli.url": "http:\/\/www.dst.gov.za\/owncloud",
"dbtype": "mysql",
"version": "8.1.1.3",
"dbname": "************",
"dbhost": "localhost",
"dbtableprefix": "oc_",
"dbuser": "***REMOVED SENSITIVE VALUE***",
"dbpassword": "***REMOVED SENSITIVE VALUE***",
"logtimezone": "UTC",
"installed": true,
"theme": "",
"maintenance": true,
"mail_smtpdebug": true,
"mail_smtpmode": "smtp",
"mail_from_address": "***REMOVED SENSITIVE VALUE***",
"mail_domain": "***REMOVED SENSITIVE VALUE***",
"mail_smtphost": "***REMOVED SENSITIVE VALUE***",
"apps_paths": [
{
"path": "\/home\/www\/htdocs\/owncloud\/apps",
"url": "\/apps",
"writable": false
},
{
"path": "\/home\/www\/htdocs\/owncloud\/apps2",
"url": "\/apps2",
"writable": true
}
],
"loglevel": 4,
"mail_smtpport": "25"
},
"apps": {
"activity": {
"enabled": "no",
"installed_version": "2.2.1",
"types": "filesystem"
},
"admin_dependencies_chk": {
"enabled": "no",
"installed_version": "0.02",
"ocsid": "166041",
"types": ""
},
"backgroundjob": {
"lastjob": "7259"
},
"bookmarks": {
"enabled": "no",
"installed_version": "0.4",
"ocsid": "168710",
"types": ""
},
"calendar": {
"enabled": "no",
"installed_version": "0.7.3",
"ocsid": "168707",
"types": ""
},
"comments": {
"enabled": "no",
"installed_version": "0.2",
"types": "logging"
},
"configreport": {
"enabled": "no",
"installed_version": "0.1.1",
"types": "filesystem"
},
"contacts": {
"enabled": "no",
"installed_version": "0.4.0.0",
"ocsid": "168708",
"types": ""
},
"core": {
"OC_Channel": "stable",
"backgroundjobs_mode": "ajax",
"default_encryption_module": "OC_DEFAULT_MODULE",
"encryption_enabled": "yes",
"global_cache_gc_lastrun": "1439572035",
"incoming_server2server_share_enabled": "yes",
"installedat": "1407390550.2377",
"lastcron": "1588928934",
"lastupdateResult": "{\"version\":\"9.1.8\",\"versionstring\":\"ownCloud 9.1.8\",\"url\":\"https:\\\/\\\/download.owncloud.org\\\/community\\\/owncloud-9.1.8.zip\",\"web\":\"https:\\\/\\\/doc.owncloud.org\\\/server\\\/9.1\\\/admin_manual\\\/maintenance\\\/upgrade.html\"}",
"lastupdatedat": "1588927547",
"oc.integritycheck.checker": "[]",
"outgoing_server2server_share_enabled": "yes",
"public_caldav": "calendar\/share.php",
"public_calendar": "calendar\/share.php",
"public_documents": "documents\/public.php",
"public_files": "files_sharing\/public.php",
"public_gallery": "gallery\/public.php",
"public_webdav": "dav\/appinfo\/v1\/publicwebdav.php",
"remote_caldav": "dav\/appinfo\/v1\/caldav.php",
"remote_calendar": "dav\/appinfo\/v1\/caldav.php",
"remote_carddav": "dav\/appinfo\/v1\/carddav.php",
"remote_contacts": "dav\/appinfo\/v1\/carddav.php",
"remote_dav": "dav\/appinfo\/v2\/remote.php",
"remote_files": "dav\/appinfo\/v1\/webdav.php",
"remote_filesync": "files\/appinfo\/filesync.php",
"remote_webdav": "dav\/appinfo\/v1\/webdav.php",
"repairlegacystoragesdone": "yes",
"shareapi_allow_mail_notification": "yes",
"shareapi_allow_public_notification": "yes",
"shareapi_allow_public_upload": "yes",
"shareapi_default_expire_date": "no",
"shareapi_enforce_expire_date": "yes",
"shareapi_exclude_groups": "no",
"shareapi_only_share_with_group_members": "no",
"updater.secret.created": "************"
},
"dashboard": {
"enabled": "no",
"installed_version": "1.1",
"types": ""
},
"dav": {
"enabled": "yes",
"installed_version": "0.1.6",
"types": "filesystem"
},
"documents": {
"converter": "local",
"enabled": "no",
"installed_version": "0.10.2",
"ocsid": "168711",
"types": "",
"unstable": "false"
},
"encryption": {
"enabled": "no",
"installed_version": "1.2.0",
"masterKeyId": "master_4dccd4bf",
"publicShareKeyId": "pubShare_6b9d1dcf",
"recoveryAdminEnabled": "1",
"recoveryKeyId": "recoveryKey_6b9d1dcf",
"types": "filesystem"
},
"external": {
"enabled": "no",
"installed_version": "1.2",
"ocsid": "166046",
"types": ""
},
"federatedfilesharing": {
"enabled": "yes",
"installed_version": "0.1.0",
"types": ""
},
"federation": {
"enabled": "no",
"installed_version": "0.0.4",
"types": "authentication"
},
"files": {
"default_quota": "none",
"enabled": "yes",
"installed_version": "1.4.4",
"types": "filesystem"
},
"files_antivirus": {
"av_path": "\/usr\/bin\/clamscan",
"enabled": "no",
"installed_version": "0.8.1.0",
"ocsid": "157439",
"types": "filesystem"
},
"files_embeddedvideo": {
"enabled": "no",
"installed_version": "0.0.6",
"types": ""
},
"files_external": {
"allow_user_mounting": "no",
"enabled": "yes",
"installed_version": "0.5.2",
"ocsid": "166048",
"types": "filesystem",
"user_mounting_backends": "\\OC\\Files\\Storage\\Google"
},
"files_locking": {
"enabled": "no",
"installed_version": "0.0.1",
"types": "filesystem"
},
"files_mv": {
"enabled": "no",
"installed_version": "0.7.0",
"types": "filesystem"
},
"files_pdfviewer": {
"enabled": "no",
"installed_version": "0.8.1",
"ocsid": "166049",
"types": ""
},
"files_sharing": {
"enabled": "no",
"incoming_server2server_share_enabled": "yes",
"installed_version": "0.9.1",
"outgoing_server2server_share_enabled": "yes",
"types": "filesystem"
},
"files_texteditor": {
"enabled": "no",
"installed_version": "2.1",
"ocsid": "166051",
"types": ""
},
"files_trashbin": {
"enabled": "no",
"installed_version": "0.8.0",
"types": "filesystem"
},
"files_tree": {
"enabled": "no",
"installed_version": "0.9.0",
"types": ""
},
"files_versions": {
"enabled": "no",
"installed_version": "1.2.0",
"types": "filesystem"
},
"files_videoplayer": {
"enabled": "no",
"installed_version": "0.9.8",
"types": ""
},
"files_videoviewer": {
"enabled": "no",
"installed_version": "0.1.3",
"ocsid": "166054",
"types": ""
},
"firstrunwizard": {
"enabled": "no",
"installed_version": "1.1",
"ocsid": "166055",
"types": ""
},
"gallery": {
"enabled": "no",
"installed_version": "14.5.0",
"types": ""
},
"market": {
"enabled": "yes",
"installed_version": "0.5.0",
"types": ""
},
"notifications": {
"enabled": "no",
"installed_version": "0.2.3",
"types": "logging"
},
"ocDashboard": {
"enabled": "no",
"installed_version": "1.3",
"types": ""
},
"ocusagecharts": {
"enabled": "no",
"installed_version": "3.4.5",
"types": ""
},
"provisioning_api": {
"enabled": "no",
"installed_version": "0.4.1",
"types": "prevent_group_restriction"
},
"search_lucene": {
"enabled": "no",
"installed_version": "0.7.0",
"ocsid": "168709",
"types": "filesystem"
},
"storage_charts": {
"enabled": "no",
"installed_version": "2.3.5",
"types": ""
},
"storagecharts2": {
"enabled": "no",
"installed_version": "2.6.1",
"types": ""
},
"systemtags": {
"enabled": "no",
"installed_version": "0.2",
"types": "logging"
},
"templateeditor": {
"enabled": "no",
"installed_version": "0.1",
"types": ""
},
"updatenotification": {
"enabled": "no",
"installed_version": "0.1.0",
"types": ""
},
"updater": {
"enabled": "no",
"installed_version": "0.6",
"types": ""
}
}
}
List of activated apps:
sudo -u wwwrun php occ app:list
ownCloud or one of the apps require upgrade - only a limited number of commands are available
You may use your browser or the occ upgrade command to do the upgrade
Enabled:
- dav: 0.1.6
- federatedfilesharing: 0.1.0
- files: 1.4.4
- files_external: 0.5.2
- market: 0.5.0
Disabled: - calendar
- comments
- configreport
- contacts
- documents
- encryption
- external
- federation
- files_antivirus
- files_sharing
- files_trashbin
- files_versions
- files_videoplayer
- firstrunwizard
- notifications
- provisioning_api
- search_lucene
- systemtags
- updatenotification
- user_external
**Are you using external storage, if yes which one:** local/smb/sftp/...
**Are you using encryption:*no**
### Client configuration
**Browser:** Firefox
**Operating system:**
Windows 10
### Logs
#### Web server error log
Insert your webserver log here
#### ownCloud log (data/owncloud.log)
Insert your ownCloud log here
#### Browser log
Insert your browser log here, this could for example include:
a) The javascript console log
b) The network log
c) …