I know VERY LITTLE Linux so just assume I know nothing, sorry.
I have had a virtual machine running Ubuntu and Owncloud for several years. Yesterday I decided to reorganize the folders and everything went well. Today the PC I used to do the reorganization (not the server) was telling me it could not sync because the server drive was full.
I went and looked and it was, because there was a ton of stuff in the trash. I used the web interface to empty the trash. The drive now had 20GB free but the error on the workstation persisted. Looked online, there was supposedly a bug that could do that and I needed to upgrade my Owncloud server.
Messed with Ubuntu a while because it never wants to update right after sitting for a year with no updates and finally got it to update.
Tried to get to the Owncloud web page from the PC and it refused to show the Owncloud login screen and instead said I was running PHP 7.0 and needed at least 7.1. I found instructions here:
and used the instructions by PA4080 to upgrade to PHP 7.2. I am now running PHP 7.2.29-1 according to the PHP -ver command.
I now get to the screen with the Owncloud logo and all, but instead of a box to log in I get a message saying “Internal Server Error”
I have included the last few lines of the log file which I think shows the error, something about a file not found. Any help very much appreciated.
Steps to reproduce
- Go to owncloud login page
Expected behaviour
Owncloud should present login screen
Actual behaviour
Internal server error
Server configuration
Ubuntu 16.04
Web server:
APACHE
Database:
MYSQL
PHP version:
7.2
ownCloud version: (see ownCloud admin page)
10.4.0
Updated from an older ownCloud or fresh install:
Updated from 10.0.3
Where did you install ownCloud from:
repositories?
Signing status (ownCloud 9.0 and above):
Login as admin user into your ownCloud and access
http://example.com/index.php/settings/integrity/failed
paste the results into https://gist.github.com/ and puth the link here.
Can not log in
The content of config/config.php:
<?php $CONFIG = array ( 'updatechecker' => false, 'instanceid' => 'ocdb4ampc20m', 'passwordsalt' => 'XXXXX', 'secret' => 'XXXXX', 'trusted_domains' => array ( 0 => 'MY.DOMAIN.INFO', 1 => '10.10.1.90', 2 => '127.0.0.1' ), 'datadirectory' => '/var/www/owncloud/data', 'overwrite.cli.url' => 'http://MY.DOMAIN.INFO/owncloud', 'dbtype' => 'mysql', 'version' => '10.0.7.2', 'dbname' => 'owncloud', 'dbhost' => 'localhost', 'dbtableprefix' => 'oc_', 'mysql.utf8mb4' => true, 'dbuser' => 'owncloud', 'dbpassword' => 'XXXXX', 'logtimezone' => 'UTC', 'installed' => true, 'theme' => '', 'loglevel' => 0, 'maintenance' => false, ); ``` Log in to the web-UI with an administrator account and click on 'admin' -> 'Generate Config Report' -> 'Download ownCloud config report' This report includes the config.php settings, the list of activated apps and other details in a well sanitized form. or If you have access to your command line run e.g.: sudo -u www-data php occ config:list system from within your ownCloud installation folder *ATTENTION:* Do not post your config.php file in public as is. Please use one of the above methods whenever possible. Both, the generated reports from the web-ui and from occ config:list consistently remove sensitive data. You still may want to review the report before sending. If done manually then it is critical for your own privacy to dilligently remove *all* host names, passwords, usernames, salts and other credentials before posting. You should assume that attackers find such information and will use them against your systems. ``` **List of activated apps:** ``` If you have access to your command line run e.g.: sudo -u www-data php occ app:list from within your ownCloud installation folder. ``` **Are you using external storage, if yes which one:** local/smb/sftp/... NO **Are you using encryption:** yes/no NO **Are you using an external user-backend, if yes which one:** LDAP/ActiveDirectory/Webdav/... NO #### LDAP configuration (delete this part if not used) ``` With access to your command line run e.g.: sudo -u www-data php occ ldap:show-config from within your ownCloud installation folder Without access to your command line download the data/owncloud.db to your local computer or access your SQL server remotely and run the select query: SELECT * FROM `oc_appconfig` WHERE `appid` = 'user_ldap'; Eventually replace sensitive data as the name/IP-address of your LDAP server or groups. ``` ### Client configuration **Browser:** CHROME **Operating system:** WIN7 & WIN10 ### Logs #### Web server error log ``` Insert your webserver log here ``` #### ownCloud log (data/owncloud.log) ``` Insert your ownCloud log here ``` {"reqId":"acdeaeb7-495f-48bf-8938-0c518ae9c9cd","level":3,"time":"2020-04-06T20:57:27+00:00","remoteAddr":"50.24.229.242","user":"--","app":"no app in context","method":"PROPFIND","url":"\/owncloud\/remote.php\/dav\/files\/allan\/","message":"Exception: {\"Exception\":\"OCP\\\\App\\\\AppNotFoundException\",\"Message\":\" does not exist\",\"Code\":0,\"Trace\":\"#0 \\\/var\\\/www\\\/owncloud\\\/lib\\\/private\\\/App\\\/AppManager.php(482): OC\\\\App\\\\InfoParser->parse(false)\\n#1 \\\/var\\\/www\\\/owncloud\\\/lib\\\/private\\\/App\\\/AppManager.php(771): OC\\\\App\\\\AppManager->getAppInfoByPath('\\\/var\\\/www\\\/ownclo...')\\n#2 \\\/var\\\/www\\\/owncloud\\\/lib\\\/private\\\/App\\\/AppManager.php(712): OC\\\\App\\\\AppManager->getAppVersionByPath('\\\/var\\\/www\\\/ownclo...')\\n#3 \\\/var\\\/www\\\/owncloud\\\/lib\\\/private\\\/App\\\/AppManager.php(654): OC\\\\App\\\\AppManager->findAppInDirectories('templateeditor')\\n#4 \\\/var\\\/www\\\/owncloud\\\/lib\\\/private\\\/legacy\\\/app.php(548): OC\\\\App\\\\AppManager->getAppPath('templateeditor')\\n#5 \\\/var\\\/www\\\/owncloud\\\/lib\\\/private\\\/legacy\\\/app.php(114): OC_App::getAppPath('templateeditor')\\n#6 \\\/var\\\/www\\\/owncloud\\\/lib\\\/base.php(585): OC_App::loadApps(Array)\\n#7 \\\/var\\\/www\\\/owncloud\\\/lib\\\/base.php(1058): OC::init()\\n#8 \\\/var\\\/www\\\/owncloud\\\/remote.php(110): require_once('\\\/var\\\/www\\\/ownclo...')\\n#9 {main}\",\"File\":\"\\\/var\\\/www\\\/owncloud\\\/lib\\\/private\\\/App\\\/InfoParser.php\",\"Line\":41}"} {"reqId":"769fa169-7c7f-43c8-b4d8-ee7b549e0e84","level":3,"time":"2020-04-06T20:57:57+00:00","remoteAddr":"50.24.229.242","user":"--","app":"no app in context","method":"PROPFIND","url":"\/owncloud\/remote.php\/dav\/files\/allan\/","message":"Exception: {\"Exception\":\"OCP\\\\App\\\\AppNotFoundException\",\"Message\":\" does not exist\",\"Code\":0,\"Trace\":\"#0 \\\/var\\\/www\\\/owncloud\\\/lib\\\/private\\\/App\\\/AppManager.php(482): OC\\\\App\\\\InfoParser->parse(false)\\n#1 \\\/var\\\/www\\\/owncloud\\\/lib\\\/private\\\/App\\\/AppManager.php(771): OC\\\\App\\\\AppManager->getAppInfoByPath('\\\/var\\\/www\\\/ownclo...')\\n#2 \\\/var\\\/www\\\/owncloud\\\/lib\\\/private\\\/App\\\/AppManager.php(712): OC\\\\App\\\\AppManager->getAppVersionByPath('\\\/var\\\/www\\\/ownclo...')\\n#3 \\\/var\\\/www\\\/owncloud\\\/lib\\\/private\\\/App\\\/AppManager.php(654): OC\\\\App\\\\AppManager->findAppInDirectories('templateeditor')\\n#4 \\\/var\\\/www\\\/owncloud\\\/lib\\\/private\\\/legacy\\\/app.php(548): OC\\\\App\\\\AppManager->getAppPath('templateeditor')\\n#5 \\\/var\\\/www\\\/owncloud\\\/lib\\\/private\\\/legacy\\\/app.php(114): OC_App::getAppPath('templateeditor')\\n#6 \\\/var\\\/www\\\/owncloud\\\/lib\\\/base.php(585): OC_App::loadApps(Array)\\n#7 \\\/var\\\/www\\\/owncloud\\\/lib\\\/base.php(1058): OC::init()\\n#8 \\\/var\\\/www\\\/owncloud\\\/remote.php(110): require_once('\\\/var\\\/www\\\/ownclo...')\\n#9 {main}\",\"File\":\"\\\/var\\\/www\\\/owncloud\\\/lib\\\/private\\\/App\\\/InfoParser.php\",\"Line\":41}"} #### Browser log ``` Insert your browser log here, this could for example include: a) The javascript console log b) The network log c) ... ```