ACCESS ERROR: Unable to handle this request. HTTP ERROR 500

help

#1

I had owncloud V9.1.4 running happily for a while then suddenly today when I try to access the site I get the following error on an otherwise blank page.

This page isn’t working

owncloud.domain.co.uk is currently unable to handle this request.
HTTP ERROR 500
================

I managed to access the log file and nothing is recorded.

Obviously something has changed - and I have done nothing to make any changes on the server (shared host).

Can anyone suggest what may have happened or where I should start to look for a solution.

UPDATE:
Apparently there is a problem at the host - they reset the php version and it broke the installation.
They are resetting again to correct the issue.


#2

Hi pewe.
"500" is an internal server error.
Have You checked the apache error logs at "/var/log/apache/error.log" ?
at least in there the error must be recorded. usually with a more speaking line, where the errror occoured.

Has the hosting update solved the issue, meanwhile?

br
Carsten


#3

Thanks @inoculator

I had a response from the host who said it was a php version error and they reset it. The package then came back - but I still have issues which I have not had before with OC.

To get to the bottom of it I have decided to setup a sub domain on my hosting account, install OC on this from scratch and try to determine what the problem is step by step.

I will create a new thread here to address the issues one at a time as the installation progresses.

I will post a link here for the new thread once I start it.

Thanks.