Accessing owncloud from desktop client fails with 404 error


#1

Hi Community,

I just installed owncloud 10.0.3 by importing the .ova into VMware ESXi 6.5, but now I cannot connect to the server using the Windows desktop client; connecting through browser interface however is possible.

Steps to reproduce

  1. Install owncloud server 10.0.3 by imporitng the appropriate .ova into ESXi
  2. configure owncloud server through web-interface accorind to whitepaper
    3.created new user account in web interface
  3. downloaded and installed desktop client for Windows on Windows 7
  4. entered server's address and login credentials

Expected behaviour

Logging on to owncloud server and being able to sync files

Actual behaviour

desktop client shows error message "no connection to owncloud on http://owncloud.testorganisation.intranet. server answered with "404 Not Found" on "PROPFIND http://owncloud.tzestorganisation.intranet/remote.php/webdav/"

Server configuration

owncloud appliance 10.0.3

ownCloud version: (see ownCloud admin page)
10.0.3
Updated from an older ownCloud or fresh install:
fresh install

Where did you install ownCloud from:

Signing status (ownCloud 9.0 and above):

Login as admin user into your ownCloud and access 
http://example.com/index.php/settings/integrity/failed 
paste the results into https://gist.github.com/ and puth the link here.

Accessing the mentioned link leads to a 404 error

The content of config/config.php:

{
  "basic": {
    "license key": "***REMOVED SENSITIVE VALUE***",
    "date": "Thu, 01 Mar 2018 18:22:56 +0100",
    "ownCloud version": "10.0.3.3",
    "ownCloud version string": "10.0.3",
    "ownCloud edition": "Community",
    "server OS": "Linux",
    "server OS version": "Linux owncl-39187853 4.9.0-ucs107-amd64 #1 SMP Debian 4.9.30-2A~4.2.0.201801110837 (2018-01-11) x86_64",
    "server SAPI": "apache2handler",
    "webserver version": "Apache",
    "hostname": "192.168.50.235",
    "user count": 2,
    "user directories": 2,
    "logged-in user": "owncloud"
  },
  "config": {
    "data_directory": "/var/lib/univention-appcenter/apps/owncloud/data/files",
    "apps_paths": [
      {
        "path": "/var/www/owncloud/apps",
        "url": "/apps",
        "writable": false
      },
      {
        "path": "/var/www/owncloud/custom",
        "url": "/custom",
        "writable": true
      }
    ],
    "dbtype": "mysql",
    "dbhost": "172.17.42.1:3306",
    "dbname": "owncloud",
    "dbuser": "***REMOVED SENSITIVE VALUE***",
    "dbpassword": "***REMOVED SENSITIVE VALUE***",
    "dbtableprefix": "oc_",
    "trusted_domains": [
      "192.168.50.235"
    ],
    "passwordsalt": "***REMOVED SENSITIVE VALUE***",
    "secret": "***REMOVED SENSITIVE VALUE***",
    "datadirectory": "/var/lib/univention-appcenter/apps/owncloud/data/files",
    "overwrite.cli.url": "http://localhost/owncloud",
    "version": "10.0.3.3",
    "logtimezone": "UTC",
    "installed": true,
    "instanceid": "ocnmkgwc20io",
    "ldapIgnoreNamingRules": false,
    "filelocking.enabled": "false",
    "memcache.local": "\\OC\\Memcache\\APCu",
    "loglevel": "0",
    "default_language": "en",
    "htaccess.RewriteBase": "/owncloud",
    "log_rotate_size": 104857600,
    "onlyoffice": {
      "verify_peer_off": true
    }
  },
  "integritychecker": {
    "passing": true,
    "enabled": true,
    "result": []
  },
  "core": {
    "backgroundjobs_mode": "cron",
    "installedat": "1519913929.565",
    "lastcron": "1519924921",
    "lastupdateResult": "{\"version\":\"10.0.7\",\"versionstring\":\"ownCloud 10.0.7\",\"url\":\"https:\\/\\/download.owncloud.org\\/community\\/owncloud-10.0.7.zip\",\"web\":\"https:\\/\\/doc.owncloud.org\\/server\\/10.0\\/admin_manual\\/maintenance\\/upgrade.html\"}",
    "lastupdatedat": "1519924844",
    "public_files": "files_sharing/public.php",
    "public_webdav": "dav/appinfo/v1/publicwebdav.php"
  },
  "apps": [
    {
      "id": "configreport",
      "name": "Admin Config Report",
      "description": "Generate a Config Report",
      "licence": "AGPL",
      "author": "owncloud.org",
      "version": "0.1.1",
      "namespace": "ConfigReport",
      "default_enable": [
        "",
        ""
      ],
      "types": [
        "filesystem"
      ],
      "dependencies": {
        "owncloud": {
          "@attributes": {
            "min-version": "9.1",
            "max-version": "10.0"
          }
        }
      },
      "shipped": "true",
      "commands": {
        "command": "OCA\\ConfigReport\\Command\\ConfigReport"
      },
      "settings": {
        "admin": "OCA\\ConfigReport\\AdminPanel"
      },
      "info": [],
      "remote": [],
      "public": [],
      "repair-steps": {
        "install": [],
        "pre-migration": [],
        "post-migration": [],
        "live-migration": [],
        "uninstall": []
      },
      "background-jobs": [],
      "two-factor-providers": [],
      "groups": null,
      "active": true,
      "internal": true,
      "level": 200,
      "removable": false,
      "appconfig": {
        "enabled": "yes",
        "installed_version": "0.1.1",
        "types": "filesystem"
      }
    },
    {
      "id": "market",
      "name": "Market",
      "summary": "Integrate the ownCloud marketplace into your ownCloud",
      "description": "Easily manage ownCloud apps from within your ownCloud web interface. It connects your ownCloud with your marketplace account and lets you browse, install and update any apps from inside your ownCloud instance.\n\nPlease note: Since ownCloud X (10.0) every instance gets shipped with this app included. You do not need to install it separately. To use this application click on \"Files\" in the top left corner and click on \"Market\" (cart icon) (Administrator privileges required)",
      "licence": "AGPL",
      "author": "Thomas Müller, Felix Heidecke, Thomas Börger, Philipp Schaffrath",
      "version": "0.2.2",
      "default_enable": "",
      "category": "tools",
      "screenshot": "https://raw.githubusercontent.com/owncloud/screenshots/master/market/ownCloud-market-app.jpg",
      "dependencies": {
        "owncloud": {
          "@attributes": {
            "min-version": "10.0",
            "max-version": "10.0"
          }
        }
      },
      "background-jobs": {
        "job": "OCA\\Market\\CheckUpdateBackgroundJob"
      },
      "commands": [
        "OCA\\Market\\Command\\InstallApp",
        "OCA\\Market\\Command\\UnInstallApp",
        "OCA\\Market\\Command\\ListApps",
        "OCA\\Market\\Command\\UpgradeApp"
      ],
      "navigation": {
        "@attributes": {
          "role": "admin"
        },
        "route": "market.page.index",
        "order": "100"
      },
      "info": [],
      "remote": [],
      "public": [],
      "types": [],
      "repair-steps": {
        "install": [],
        "pre-migration": [],
        "post-migration": [],
        "live-migration": [],
        "uninstall": []
      },
      "two-factor-providers": [],
      "groups": null,
      "active": true,
      "internal": false,
      "level": 100,
      "removable": true,
      "preview": "/owncloud/apps/market/img/market.svg",
      "previewAsIcon": true,
      "appconfig": {
        "enabled": "yes",
        "installed_version": "0.2.2",
        "market": "0.2.3",
        "types": "",
        "user_ldap": "0.10.0"
      }
    },
    {
      "id": "templateeditor",
      "name": "Mail Template Editor",
      "description": "This application enables ownCloud to send custom emails to users. By default, ownCloud can send password reset emails, shared file and share link emails, activity stream notifications and more. By configuring an email server, admins can enable these emails to be sent. By providing an email address on their Personal page, users can receive these emails. By default, all of these emails will contain ownCloud email templates. The template editor allows admins to change email templates for emails sent by the system. While it is possible to manually change email templates within ownCloud, this app makes it far simpler by updating this via the ownCloud admin panel. More information is available in the Mail Template Editor documentation.",
      "licence": "AGPL",
      "author": "Jörn Dreyer",
      "version": "0.1",
      "dependencies": {
        "owncloud": {
          "@attributes": {
            "min-version": "10.0",
            "max-version": "10.0"
          }
        }
      },
      "shipped": "true",
      "default_enable": "",
      "settings": {
        "admin": "OCA\\TemplateEditor\\AdminPanel"
      },
      "info": [],
      "remote": [],
      "public": [],
      "types": [],
      "repair-steps": {
        "install": [],
        "pre-migration": [],
        "post-migration": [],
        "live-migration": [],
        "uninstall": []
      },
      "background-jobs": [],
      "two-factor-providers": [],
      "commands": [],
      "groups": null,
      "active": true,
      "internal": false,
      "level": 100,
      "removable": true,
      "preview": "/owncloud/apps/templateeditor/img/app.svg",
      "previewAsIcon": true,
      "appconfig": {
        "enabled": "yes",
        "installed_version": "0.1",
        "types": ""
      }
    },
    {
      "id": "user_ldap",
      "name": "LDAP user and group backend",
      "description": "This application enables administrators to connect ownCloud to an LDAP-based user directory for authentication and provisioning users, groups and user attributes. Admins can configure this application to connect to one or more LDAP directories or Active Directories via an LDAP interface. Attributes such as user quota, email, avatar pictures, group memberships and more can be pulled into ownCloud from a directory with the appropriate queries and filters.\n\nA user logs into ownCloud with their LDAP or AD credentials, and is granted access based on an authentication request handled by the LDAP or AD server. ownCloud does not store LDAP or AD passwords, rather these credentials are used to authenticate a user and then ownCloud uses a session for the user ID. More information is available in the LDAP User and Group Backend documentation.\n\n",
      "licence": "AGPL",
      "author": "Dominik Schmidt and Arthur Schiwon",
      "version": "0.9.1",
      "types": [
        "authentication"
      ],
      "documentation": {
        "admin": "https://doc.owncloud.org/server/10.0/go.php?to=admin-ldap"
      },
      "category": "integration",
      "screenshot": "https://raw.githubusercontent.com/owncloud/screenshots/0527af6b981603f3410982c2ed70051b7cf991c3/user_ldap/user_ldap.png",
      "dependencies": {
        "lib": "ldap",
        "owncloud": {
          "@attributes": {
            "min-version": "10.0.1",
            "max-version": "10.0.99"
          }
        }
      },
      "namespace": "User_LDAP",
      "background-jobs": {
        "job": "OCA\\User_LDAP\\Jobs\\UpdateGroups"
      },
      "settings": {
        "admin": "OCA\\User_LDAP\\AdminPanel"
      },
      "info": [],
      "remote": [],
      "public": [],
      "repair-steps": {
        "install": [],
        "pre-migration": [],
        "post-migration": [],
        "live-migration": [],
        "uninstall": []
      },
      "two-factor-providers": [],
      "commands": [],
      "groups": null,
      "active": true,
      "internal": false,
      "level": 100,
      "removable": true,
      "preview": "/owncloud/apps/user_ldap/img/app.svg",
      "previewAsIcon": true,
      "appconfig": {
        "enabled": "yes",
        "installed_version": "0.9.1",
        "s01has_memberof_filter_support": "",
        "s01home_folder_naming_rule": "",
        "s01last_jpegPhoto_lookup": "0",
        "s01ldap_agent_password": "***REMOVED SENSITIVE VALUE***",
        "s01ldap_attributes_for_group_search": "",
        "s01ldap_attributes_for_user_search": "",
        "s01ldap_backup_host": "",
        "s01ldap_backup_port": "",
        "s01ldap_base": "dc=testorganisation,dc=intranet",
        "s01ldap_base_groups": "dc=testorganisation,dc=intranet",
        "s01ldap_base_users": "dc=testorganisation,dc=intranet",
        "s01ldap_cache_ttl": "600",
        "s01ldap_configuration_active": "1",
        "s01ldap_display_name": "displayName",
        "s01ldap_dn": "cn=owncl-39187853,cn=memberserver,cn=computers,dc=testorganisation,dc=intranet",
        "s01ldap_dynamic_group_member_url": "",
        "s01ldap_email_attr": "mailPrimaryAddress",
        "s01ldap_experienced_admin": "0",
        "s01ldap_expert_username_attr": "uid",
        "s01ldap_expert_uuid_group_attr": "gidNumber",
        "s01ldap_expert_uuid_user_attr": "uid",
        "s01ldap_group_display_name": "cn",
        "s01ldap_group_filter": "(&(objectclass=posixGroup)(ownCloudEnabled=1))",
        "s01ldap_group_filter_mode": "0",
        "s01ldap_group_member_assoc_attribute": "memberUid",
        "s01ldap_groupfilter_groups": "",
        "s01ldap_groupfilter_objectclass": "",
        "s01ldap_host": "owncloud.testorganisation.intranet",
        "s01ldap_login_filter": "(&(objectclass=person)(ownCloudEnabled=1)(|(uid=%uid)(mailPrimaryAddress=%uid)))",
        "s01ldap_login_filter_mode": "0",
        "s01ldap_loginfilter_attributes": "",
        "s01ldap_loginfilter_email": "0",
        "s01ldap_loginfilter_username": "1",
        "s01ldap_nested_groups": "0",
        "s01ldap_override_main_server": "",
        "s01ldap_paging_size": "500",
        "s01ldap_port": "7389",
        "s01ldap_quota_attr": "ownCloudQuota",
        "s01ldap_quota_def": "",
        "s01ldap_tls": "0",
        "s01ldap_turn_off_cert_check": "0",
        "s01ldap_user_display_name_2": "",
        "s01ldap_user_filter_mode": "0",
        "s01ldap_userfilter_groups": "",
        "s01ldap_userfilter_objectclass": "",
        "s01ldap_userlist_filter": "(&(objectclass=person)(ownCloudEnabled=1))",
        "s01use_memberof_to_detect_membership": "0",
        "types": "authentication"
      }
    },
    {
      "id": "files_sharing",
      "name": "Share Files",
      "description": "This application enables users to share files within ownCloud. If enabled, the admin can choose which groups can share files. The applicable users can then share files and folders with other users and groups within ownCloud. In addition, if the admin enables the share link feature, an external link can be used to share files with other users outside of ownCloud. Admins can also enforce passwords, expirations dates, and enable server to server sharing via share links, as well as sharing from mobile devices. Turning the feature off removes shared files and folders on the server for all share recipients, and also on the sync clients and mobile apps. More information is available in the ownCloud Documentation.\n\n",
      "licence": "AGPL",
      "author": "Michael Gapczynski, Bjoern Schiessle",
      "default_enable": "",
      "version": "0.10.1",
      "types": [
        "filesystem"
      ],
      "use-migrations": "true",
      "dependencies": {
        "owncloud": {
          "@attributes": {
            "min-version": "10.0.2.4",
            "max-version": "10.0"
          }
        }
      },
      "public": {
        "files": "public.php"
      },
      "namespace": "Files_Sharing",
      "background-jobs": [
        "OCA\\Files_Sharing\\DeleteOrphanedSharesJob",
        "OCA\\Files_Sharing\\ExpireSharesJob"
      ],
      "commands": {
        "command": "OCA\\Files_Sharing\\Command\\CleanupRemoteStorages"
      },
      "info": [],
      "remote": [],
      "repair-steps": {
        "install": [],
        "pre-migration": [],
        "post-migration": [],
        "live-migration": [],
        "uninstall": []
      },
      "two-factor-providers": [],
      "groups": null,
      "active": true,
      "internal": true,
      "level": 200,
      "removable": false,
      "preview": "/owncloud/apps/files_sharing/img/app.svg",
      "previewAsIcon": true,
      "appconfig": {
        "enabled": "yes",
        "installed_version": "0.10.1",
        "types": "filesystem"
      }
    },
    {
      "id": "comments",
      "name": "Comments",
      "description": "Files app plugin to add comments to files",
      "licence": "AGPL",
      "author": "Arthur Schiwon, Vincent Petry",
      "default_enable": "",
      "version": "0.3.0",
      "dependencies": {
        "owncloud": {
          "@attributes": {
            "min-version": "10.0",
            "max-version": "10.0"
          }
        }
      },
      "types": [
        "logging",
        "dav"
      ],
      "sabre": {
        "plugins": {
          "plugin": "OCA\\Comments\\Dav\\CommentsPlugin"
        },
        "collections": {
          "collection": "OCA\\Comments\\Dav\\RootCollection"
        }
      },
      "info": [],
      "remote": [],
      "public": [],
      "repair-steps": {
        "install": [],
        "pre-migration": [],
        "post-migration": [],
        "live-migration": [],
        "uninstall": []
      },
      "background-jobs": [],
      "two-factor-providers": [],
      "commands": [],
      "groups": null,
      "active": true,
      "internal": false,
      "level": 100,
      "removable": true,
      "appconfig": {
        "enabled": "yes",
        "installed_version": "0.3.0",
        "types": "logging,dav"
      }
    },
    {
      "id": "firstrunwizard",
      "name": "First run wizard",
      "description": "This application enables a pop-up window when a user first logs into ownCloud. This window welcomes new users to ownCloud, and contains links to the standard ownCloud desktop client, Android app, and the iOS app. The window also shows a link for accessing ownCloud via WebDAV. At any time, the first run wizard button can be opened again via the link on the personal page. The First run wizard can be customized to meet specific design goals, or to change links and messages. Create an appropriate theme following the Theming documentation, and changes to the look and feel of this Wizard are simple. More information is available in the First run wizard documentation, as well as the theming documentation.",
      "licence": "AGPL",
      "author": "Frank Karlitschek, Jan-Christoph Borchardt",
      "dependencies": {
        "owncloud": {
          "@attributes": {
            "min-version": "10.0",
            "max-version": "10.0"
          }
        }
      },
      "version": "1.1",
      "shipped": "true",
      "default_enable": "",
      "ocsid": "166055",
      "info": [],
      "remote": [],
      "public": [],
      "types": [],
      "repair-steps": {
        "install": [],
        "pre-migration": [],
        "post-migration": [],
        "live-migration": [],
        "uninstall": []
      },
      "background-jobs": [],
      "two-factor-providers": [],
      "commands": [],
      "groups": null,
      "active": true,
      "internal": false,
      "level": 100,
      "removable": true,
      "preview": "/owncloud/apps/firstrunwizard/img/app.svg",
      "previewAsIcon": true,
      "appconfig": {
        "enabled": "yes",
        "installed_version": "1.1",
        "ocsid": "166055",
        "types": ""
      }
    },
    {
      "id": "files_trashbin",
      "name": "Deleted files",
      "description": "This application enables users to restore files that were deleted from the system. It displays a list of deleted files in the web interface, and has options to restore those deleted files back to their ownCloud file directories or remove them permanently from the system. Restoring a file also restores related file versions, if the versions application is enabled. When a file is deleted from a share, it can be restored in the same manner, though it is no longer shared. By default, these files remain in the trash bin for 30 days. To prevent a user from running out of disk space, the ownCloud Deleted files app will not utilize more than 50% of the currently available free quota for deleted files. If the deleted files exceed this limit, ownCloud deletes the oldest files until it gets below this limit. More information is available in the Deleted Files documentation.\n\n",
      "licence": "AGPL",
      "author": "Bjoern Schiessle",
      "default_enable": "",
      "version": "0.9.1",
      "types": [
        "filesystem"
      ],
      "use-migrations": "true",
      "namespace": "Files_Trashbin",
      "dependencies": {
        "owncloud": {
          "@attributes": {
            "min-version": "10.0.2.4",
            "max-version": "10.0"
          }
        }
      },
      "documentation": {
        "user": "https://doc.owncloud.org/server/10.0/go.php?to=user-trashbin"
      },
      "background-jobs": {
        "job": "OCA\\Files_Trashbin\\BackgroundJob\\ExpireTrash"
      },
      "commands": [
        "OCA\\Files_Trashbin\\Command\\CleanUp",
        "OCA\\Files_Trashbin\\Command\\ExpireTrash"
      ],
      "info": [],
      "remote": [],
      "public": [],
      "repair-steps": {
        "install": [],
        "pre-migration": [],
        "post-migration": [],
        "live-migration": [],
        "uninstall": []
      },
      "two-factor-providers": [],
      "groups": null,
      "active": true,
      "internal": true,
      "level": 200,
      "removable": false,
      "preview": "/owncloud/apps/files_trashbin/img/app.svg",
      "previewAsIcon": true,
      "appconfig": {
        "enabled": "yes",
        "installed_version": "0.9.1",
        "types": "filesystem"
      }
    },
    {
      "id": "files_antivirus",
      "name": "Antivirus App for files",
      "description": "This application inspects files that are uploaded to ownCloud for viruses before they are written to the ownCloud storage. If a file is identified as a virus, it is either logged or not uploaded to the server. The application relies on the underlying ClamAV virus scanning engine, which the admin points ownCloud to when configuring the application. For this app to be effective, the ClamAV virus definitions should be kept up to date. Also note that enabling this app will impact system performance as additional processing is required for every upload. More information is available in the Antivirus documentation.",
      "bugs": "https://github.com/owncloud/files_antivirus/issues",
      "repository": {
        "@attributes": {
          "type": "git"
        },
        "@value": "http://github.com/owncloud/files_antivirus.git"
      },
      "licence": "AGPL",
      "author": "Manuel Delgado, Bart Visscher, thinksilicon.de, Victor Dubiniuk",
      "version": "0.10.1.0",
      "types": [
        "filesystem"
      ],
      "use-migrations": "true",
      "dependencies": {
        "owncloud": {
          "@attributes": {
            "min-version": "10.0.3",
            "max-version": "10.0"
          }
        }
      },
      "ocsid": "157439",
      "settings": {
        "admin": "OCA\\Files_Antivirus\\AdminPanel"
      },
      "info": [],
      "remote": [],
      "public": [],
      "repair-steps": {
        "install": [],
        "pre-migration": [],
        "post-migration": [],
        "live-migration": [],
        "uninstall": []
      },
      "background-jobs": [],
      "two-factor-providers": [],
      "commands": [],
      "groups": null,
      "active": false,
      "internal": false,
      "level": 100,
      "removable": true,
      "preview": "/owncloud/apps/files_antivirus/img/app.svg",
      "previewAsIcon": true
    },
    {
      "id": "federation",
      "name": "Federation",
      "description": "ownCloud Federation allows you to connect with other trusted ownClouds to exchange the user directory. For example this will be used to auto-complete external users for federated sharing.",
      "licence": "AGPL",
      "author": "Bjoern Schiessle",
      "version": "0.1.0",
      "namespace": "Federation",
      "category": "other",
      "dependencies": {
        "owncloud": {
          "@attributes": {
            "min-version": "10.0",
            "max-version": "10.0"
          }
        }
      },
      "default_enable": "",
      "types": [
        "authentication"
      ],
      "background-jobs": {
        "job": "OCA\\Federation\\SyncJob"
      },
      "commands": {
        "command": "OCA\\Federation\\Command\\SyncFederationAddressBooks"
      },
      "settings": {
        "admin": "OCA\\Federation\\Panels\\Admin"
      },
      "info": [],
      "remote": [],
      "public": [],
      "repair-steps": {
        "install": [],
        "pre-migration": [],
        "post-migration": [],
        "live-migration": [],
        "uninstall": []
      },
      "two-factor-providers": [],
      "groups": null,
      "active": true,
      "internal": true,
      "level": 200,
      "removable": false,
      "preview": "/owncloud/apps/federation/img/app.svg",
      "previewAsIcon": true,
      "appconfig": {
        "enabled": "yes",
        "installed_version": "0.1.0",
        "types": "authentication"
      }
    },
    {
      "id": "theme-example",
      "name": "Example ownCloud Theme",
      "description": "This App provides the example ownCloud theme.",
      "licence": "AGPL",
      "author": "Philipp Schaffrath",
      "version": "1.0.0",
      "types": [
        "theme"
      ],
      "dependencies": {
        "owncloud": {
          "@attributes": {
            "min-version": "10.0",
            "max-version": "10.0"
          }
        }
      },
      "namespace": "Theme",
      "info": [],
      "remote": [],
      "public": [],
      "repair-steps": {
        "install": [],
        "pre-migration": [],
        "post-migration": [],
        "live-migration": [],
        "uninstall": []
      },
      "background-jobs": [],
      "two-factor-providers": [],
      "commands": [],
      "groups": null,
      "active": false,
      "internal": false,
      "level": 100,
      "removable": true
    },
    {
      "id": "systemtags",
      "name": "Collaborative tags",
      "description": "Collaborative tagging functionality which shares tags among users. Great for teams. (If you are a provider with a multi-tenancy installation, it is advised to deactivate this app as tags are shared.)",
      "licence": "AGPL",
      "author": "Vincent Petry",
      "default_enable": "",
      "version": "0.3.0",
      "dependencies": {
        "owncloud": {
          "@attributes": {
            "min-version": "10.0",
            "max-version": "10.0"
          }
        }
      },
      "namespace": "SystemTags",
      "types": [
        "logging"
      ],
      "info": [],
      "remote": [],
      "public": [],
      "repair-steps": {
        "install": [],
        "pre-migration": [],
        "post-migration": [],
        "live-migration": [],
        "uninstall": []
      },
      "background-jobs": [],
      "two-factor-providers": [],
      "commands": [],
      "groups": null,
      "active": true,
      "internal": false,
      "level": 100,
      "removable": true,
      "appconfig": {
        "enabled": "yes",
        "installed_version": "0.3.0",
        "types": "logging"
      }
    },
    {
      "id": "user_external",
      "name": "External user support",
      "description": "Use external user authentication methods like IMAP, SMB and FTP",
      "licence": "AGPL",
      "author": "Robin Appelman",
      "documentation": {
        "admin": "https://doc.owncloud.org/server/9.0/admin_manual/configuration_user/user_auth_ftp_smb_imap.html"
      },
      "website": "https://github.com/owncloud/apps/tree/master/user_external",
      "bugs": "https://github.com/owncloud/apps/issues",
      "repository": {
        "@attributes": {
          "type": "git"
        },
        "@value": "https://github.com/owncloud/apps.git"
      },
      "dependencies": {
        "owncloud": {
          "@attributes": {
            "min-version": "10.0",
            "max-version": "10.0"
          }
        }
      },
      "version": "0.4",
      "shipped": "true",
      "types": [
        "authentication",
        "prelogin"
      ],
      "ocsid": "166060",
      "info": [],
      "remote": [],
      "public": [],
      "repair-steps": {
        "install": [],
        "pre-migration": [],
        "post-migration": [],
        "live-migration": [],
        "uninstall": []
      },
      "background-jobs": [],
      "two-factor-providers": [],
      "commands": [],
      "groups": null,
      "active": false,
      "internal": false,
      "level": 100,
      "removable": true,
      "preview": "/owncloud/apps/user_external/img/app.svg",
      "previewAsIcon": true
    },
    {
      "id": "files_videoplayer",
      "name": "Video player",
      "description": "A responsive video player using a skinned version of Video.js\n\nBased on this app: https://apps.owncloud.com/content/show.php/Video+Js?content=159670\n\nVideo.js: http://videojs.com/\n\nSkin: https://github.com/cabin/videojs-sublime-skin",
      "version": "0.9.8",
      "licence": "MIT",
      "author": "Björn Korella",
      "default_enable": "",
      "documentation": {
        "user": "https://github.com/owncloud/files_videoplayer/blob/master/README.md",
        "admin": "https://github.com/owncloud/files_videoplayer/blob/master/README.md",
        "developer": "https://github.com/owncloud/files_videoplayer/blob/master/README.md"
      },
      "website": "https://github.com/owncloud/files_videoplayer",
      "bugs": "https://github.com/owncloud/files_videoplayer/issues",
      "repository": {
        "@attributes": {
          "type": "git"
        },
        "@value": "https://github.com/owncloud/files_videoplayer.git"
      },
      "dependencies": {
        "owncloud": {
          "@attributes": {
            "min-version": "10.0",
            "max-version": "10.0"
          }
        }
      },
      "info": [],
      "remote": [],
      "public": [],
      "types": [],
      "repair-steps": {
        "install": [],
        "pre-migration": [],
        "post-migration": [],
        "live-migration": [],
        "uninstall": []
      },
      "background-jobs": [],
      "two-factor-providers": [],
      "commands": [],
      "groups": null,
      "active": true,
      "internal": false,
      "level": 100,
      "removable": true,
      "preview": "/owncloud/apps/files_videoplayer/img/app.svg",
      "previewAsIcon": true,
      "appconfig": {
        "enabled": "yes",
        "installed_version": "0.9.8",
        "types": ""
      }
    },



**List of activated apps:**

If you have access to your command line run e.g.:
sudo -u www-data php occ app:list
from within your ownCloud installation folder.

**Are you using external storage, if yes which one:** local/smb/sftp/...
don't use externale storage

**Are you using encryption:** yes/no
no

**Are you using an external user-backend, if yes which one:** LDAP/ActiveDirectory/Webdav/...
no



### Client configuration
**Browser:**
Logging on through browser works with error

**Operating system:**
Windows 7 x64, SP1

### Logs

#### ownCloud log (data/owncloud.log)

Insert your ownCloud log here
`


#2

Hi,

what is the domain name you entered during the setup?


#3

Owncloud.testorganisation.intranet
I Used this fqdn as well as server-address in the Windows Desktop client.


#4

Okay, and if you enter that into a browser, do you land on the ownCloud login page?


#5

Yes, that is correct.
In a browser window I Csn see the folders and files stored on the owncloud server.
I also crested some user accounts wirh different access rights, and they behave as expected.
But no account is able to log in througj the desktop client. Always the same error


#6

okay, if you enter your ip adress into the client configuration, do you still get an error?

also try with and without https


#7

Hi Dmitry,
unfortunately, it does not make any difference.
No matter if using the fqdn, or the ip-address or using http or https, the error message is always about PROPFIND http(s):///remote.php/webdav and that the server has answered with 404.

I read in an older article, that a similar error existed back in owncloud 8.1, and that is was fixed somehow, but I have not found any solution so far.

Regards
Tobias


#8

hm, could you log in to your server in the docker container of owncloud and look for errors in the owncloud.log or in the apache error log?

This is a very strange behavior and I would like to know the cause


#9

Hi,

I updated to owncloud 10.0.7.2 and now I see the same behavior of the client.

The remote.php is located in the owncloud directory --> the correct URL would be
http://owncloud.testorganisation.intranet/owncloud/remote.php/webdav/

And I recongnized that the client for my existing user says "Connected with 'https://server/owncloud' as ..."
So I tried to register a new user with server address "server/owncloud" instead of "server" and it worked!

regards,
Carsten


#10

Hello,
I'm new to ownCloud.
Installed ownCloud appliance on Virtualbox (UCS 4.2). No errors and now running.
I can access via the Web site.
But the below error occurs in what I believe is the desktop clients which in run on os x 10.12.
Any guidance on how to resolve would be appreciated. I feel I am close to having this working so that I can sync between desktop and the server appliance.




#11

Hi,

try adding a /owncloud after the IP address.

Unless you have configured a redirection in the host apache server, the 10.0.1.24 should point to the Host system. OwnCloud runs in a docker container on that host system. To get to it - you need to enter IP/owncloud.

Hope it helps :slight_smile:


#12

Yes, thank you. That worked.:grinning:
I used "10.0.1.24/owncloud" as the name of the server when creating a user account. This works repeatedly as I set up accounts for other users.
Now I am enthused again!


#13

Glad it worked out for you :slight_smile:


#14

I was having the same issue and this solved it.
Thanks


#15

My client log-in problem has returned.
When creating a client on OS X using " https://10.0.1.24/owncloud"
I get…

"Not Found
The requested URL /owncloud/owncloud/status.php was not found on this server.

Apache/2.4.25 (Univention) Server at 10.0.1.24 Port 443
using https://10.0.1.24/owncloud"

My server info includes: ucs-8002.wissler.intranet (this computer) 10.0.4-20180315 installed. Upgrade to 10.0.9-20180720 available

I don’t think I am syncing as the little owncloud icon no longer appears in my list of shared directories on my Mac.
Thanks for any help you can provide.


#16

/owncloud/owncloud looks like a redirection in your apache configuration.

Did you import a certificate or something?


#17

On OS X, when trying to create a user, I say yes to “Trust this certificate anyway.” I don’t think I have created a certificate on the server. I am happy to delete any certs and start over if that would get the system working again.
Thanks.


#18

I will investigate this and get back to you on this one, probably monday


#19

I’ve created 1 group and 3 users from the User menu on the web platform and I get the same “404 not found” error message when trying to connect with the Desktop client, even if I add the “/owncloud” suffix to the IP address.
The only user that is able to connect and sync is the default ‘owncloud’ user in the admin group (which is a big vulnerability in this system and whose password cannot be changed!!!)
Is there something else that should be configured when creating and provisioning new users, except what is mentioned in the little documentation provided?