Steps to reproduce
- import self signed certificate
- adding an External Storage, its type is Amazon S3 and SSL enabled
- red indicator appeared
Expected behaviour
Green indicator should appear. External Storage should be available.
Actual behaviour
Red indicator should appear. External Storage was not available.
Server configuration
Operating system:
RedHat 7.4
Web server:
Apache 2.4.6
Database:
sqlite3
PHP version:
PHP 7.2
ownCloud version: (see ownCloud admin page)
10.1.1
Updated from an older ownCloud or fresh install:
Fresh install
Where did you install ownCloud from:
ownCloud official website
Signing status (ownCloud 9.0 and above):
The content of config/config.php:
<?php $CONFIG = array ( 'instanceid' => 'ocg80lby52ja', 'passwordsalt' => 'KV9+yqi8Q4XvHvuLBE2En7lifSxvAK', 'secret' => 'GEOjbfNFAys/9EecLSz4rXnH0gg/a1+w0K2Si3XrS4SaCL/E', 'trusted_domains' => array ( 0 => 'xxx.xxx.xxx.xxx', 1 => 'xxx.xxx.xxx.xxx', ), 'datadirectory' => '/var/www/html/owncloud/data', 'overwrite.cli.url' => 'http://xxx.xxx.xxx.xxx/owncloud', 'dbtype' => 'sqlite3', 'version' => '10.1.1.1', 'logtimezone' => 'UTC', 'installed' => true, 'loglevel' => 0, 'enable_certificate_management' => true, ); **List of activated apps:** ``` Enabled: - comments: 0.3.0 - configreport: 0.1.2 - dav: 0.4.0 - federatedfilesharing: 0.3.1 - federation: 0.1.0 - files: 1.5.2 - files_external: 0.7.1 - files_sharing: 0.11.0 - files_trashbin: 0.9.1 - files_versions: 1.3.0 - files_videoplayer: 0.9.9 - firstrunwizard: 1.1.1 - market: 0.3.0 - notifications: 0.4.1 - provisioning_api: 0.5.0 - systemtags: 0.3.0 - updatenotification: 0.2.1 Disabled: - encryption - external - user_external ``` **Are you using external storage, if yes which one:** local/smb/sftp/... Amazon S3 **Are you using encryption:** yes/no no **Browser:** Chrome **Operating system:** Windows 2016 ### Logs #### Web server error log ``` the External Storage turns out to be red indicator. ``` #### ownCloud log (data/owncloud.log) ``` 3958df1f6849fa65fd703d7579777ce79c3b5229e8f8e942a1c7c6a8058 with token id 16 found, validating"} {"reqId":"XMFeXOT51Y26DkGMbVzZHAAAAAo","level":3,"time":"2019-04-25T07:14:36+00:00","remoteAddr":"100.115.50.16","user":"admin","app":"files_external","method":"PUT","url":"\/owncloud\/index.php\/apps\/files_external\/globalstorages\/16","message":"Exception: {\"Exception\":\"Aws\\\\Common\\\\Exception\\\\TransferException\",\"Message\":\"[curl] 60: [url] https:\\\/\\\/owncloud-hepeng.obs-70.huawei.com\",\"Code\":0,\"Trace\":\"#0 \\\/var\\\/www\\\/html\\\/owncloud\\\/apps\\\/files_external\\\/3rdparty\\\/aws-sdk-php\\\/Guzzle\\\/Service\\\/Client.php(136): Aws\\\\Common\\\\Client\\\\AbstractClient->send(Object(Guzzle\\\\Http\\\\Message\\\\Request))\\n#1 \\\/var\\\/www\\\/html\\\/owncloud\\\/apps\\\/files_external\\\/3rdparty\\\/aws-sdk-php\\\/Guzzle\\\/Service\\\/Command\\\/AbstractCommand.php(153): Guzzle\\\\Service\\\\Client->execute(Object(Aws\\\\S3\\\\Command\\\\S3Command))\\n#2 \\\/var\\\/www\\\/html\\\/owncloud\\\/apps\\\/files_external\\\/3rdparty\\\/aws-sdk-php\\\/Aws\\\/S3\\\/S3Client.php(665): Guzzle\\\\Service\\\\Command\\\\AbstractCommand->exe ``` #### Browser log ``` statusMessage: "Aws\Common\Exception\TransferException: [curl] 60: [url] https://owncloud-hepeng.obs-70.huawei.com" ```