Android App Questions

Hi,
New user to ownCloud and some feedback and questions:

Android app has options to sync Photos and Videos, but in reality if both photos and videos are in the same folder it will do both even though it says photos. There is no way to add filter like *.jpg for example. So not sure if naming it upload photos is accurate.

Second issue is that I don’t see the video thumbnails? my phone uses HEVC for videos. Also playing videos on browser doesn’t work. I only get audio for HEVC. Maybe that is why?

I installad Gallery but it seems it only works on browser?

Anyway to add MFA using email or SMS as using codes is harder for my wife and kids.

Finally, does android app support logging in to MFA enabled accounts?

Thanks,

Hi @ssss25! Thanks for opening a new thread! :beers: Let’s see if I can answer your questions…

Android app has options to sync Photos and Videos, but in reality if both photos and videos are in the same folder it will do both even though it says photos. There is no way to add filter like *.jpg for example. So not sure if naming it upload photos is accurate.

That shouldn’t happen! When we choose the files that are going to be auto-uploaded, depending on the setting you enabled (pictures/videos), files in the source folder are filtered by MIME type, which is different for pictures and videos. Maybe you’re using some strange type that we don’t have into account yet?

Second issue is that I don’t see the video thumbnails? my phone uses HEVC for videos. Also playing videos on browser doesn’t work. I only get audio for HEVC. Maybe that is why?

If browser doesn’t allow playing them, not a good symptom :smiley:. Could be that HEVC are not supported, and yes, thumbnails shown in the app come from the server, so if it is not even playable in the web… :sweat_smile:

I installad Gallery but it seems it only works on browser?

Yes, plugins are only available for web version.

Anyway to add MFA using email or SMS as using codes is harder for my wife and kids.
Finally, does android app support logging in to MFA enabled accounts?

Answering these 2 together. You can use 2FA with the mobile apps via app passwords/tokens. More info about this and MFA in general, which could solve your first question as well: User Two-Factor Authentication

I hope this helped you. If you have any other question don’t hesitate to ask! :cowboy_hat_face:

Thanks.

I will retest the photos vs videos uploads and attach screen shots if it fails again…I am using MP4 so nothing strange.

Yup, likely HEVC . Looking forward for future support for HEVC videos thumbs and playing video on browser. At least I can play them on phone. Seems like I can’t play old AVI files either :frowning: I also don’t seem to see any video thumbnails. I tried mpeg, mpg, MP4 (not HEVC).

Loading thumbnails is very slow… for new folders. Is there a way to pre scan folders and generate thumbnails so that loading pics is quicker?

Thanks,

Unfortunatly, I created an APP password and then used it on the Android APP but it’s very unstable. sometimes it says wrong password, and sometimes it will log me in the app but then it will say login failed within app. if I logout and try to login again it will fail.

Seems like I can’t play old AVI files either :frowning: I also don’t seem to see any video thumbnails. I tried mpeg, mpg, MP4 (not HEVC).

we use an integrated video player that supports many formats and encodings, it should be an exception. As @Juanca stated, thumbnails are generated in server. Currently, server generates thumbnails for images and txt files, no other thumbnails available. As soon as the server sends to mobile thumbnails for more file types, they will be straight supported and displayed by the mobile client.

Loading thumbnails is very slow… for new folders. Is there a way to pre scan folders and generate thumbnails so that loading pics is quicker?

No, thumbnails are cached at the time you browse through the folder structure. And, they have to be fetched one by one from server. We have no way to perform a bulky download, so, a pre-loading process will also take long.

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Hi @huzaifauddin! If you detect that auto-uploads take both pictures and videos, open a new issue in our GitHub repo (Issues · owncloud/android · GitHub) so that we can take a closer look at it, that shouldn’t happen :sweat_smile:. Thank you :smiley:.

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