App not backing up (uploading) photos and videos automatically

Actual behaviour

  • I tried latest Android 2.20 app but app is not backing up taken photos&videos to server dir.

Expected behaviour

  • Uploaded pictures/videos.

Steps to reproduce

  1. I just set auto backup and selected directory on sd card + remote dir on server.

Can this problem be reproduced with the official owncloud server?
(url: https://demo.owncloud.org, user: test, password: test)
Yes, I tried it with test server but there is no picture uploaded within 20-40 minutes. The same behaviour as on my production server.

Environment data

Android version: 11

Device model: Realme Pro 7

Stock or customized system: stock

ownCloud app version: 2.20

ownCloud server version: 10.3.2.2

Logs

Web server error log

Insert your webserver log here

ownCloud log (data/owncloud.log)

Insert your ownCloud log here

Could you share clean logs of the app? you will find and enable them in Settings. Thanks!!