Automatic photo upload on iOS stopped working?

swdrumm · December 28, 2020, 7:12pm

I’m trying to setup automatic upload of photos from an iPhone to my ownCloud server. In the iOS app, whenever I select Settings -> Media Upload -> Auto Upload Photos I get the following error message:

Auto upload disabled
Auto upload of media was disabled since configured account / folder was not found

I haven’t found either in the iOS app or within ownCloud’s web UI settings anyplace to “designate” a folder for photo uploads. What am I missing?

Thanks!

Server configuration

Web server: nginx/1.14.2

Database: mysql Ver 15.1 Distrib 10.3.27-MariaDB

PHP version: PHP 7.3.19-1~deb10u1 (cli) (built: Jul 5 2020 06:46:45)

ownCloud version: ownCloud 10.6.0 (stable)

Storage backend (external storage): N/A

Client

iOS version: 14.3

ownCloud app version: 11.4.4 build 179

Device model: iPhone XR

Logs

Web server error log

Insert your webserver log here

ownCloud log (data/owncloud.log)

Insert your ownCloud log here

Tell us what could be improved:

michaelstingl · December 28, 2020, 8:13pm

Selected folder should be shown there:

swdrumm · December 28, 2020, 8:25pm

I would have thought so too, but nope…

swdrumm · December 30, 2020, 1:24am

Removing and re-installing the iOS app fixed the problem. Go figure. ¯_ (ツ)_/¯

REW1 · December 30, 2020, 1:15pm

What it was trying to tell you is that the app didn’t know your credentials at the server… It usually asks those at install/first-run time. So my guess is that you either skipped the step the first time (somehow) or made a typo.

The reinstall forced you to re-enter the credentials.