Hey all,
Sorry for the newbie question here. I installed my ownCloud using the appliance a month or so ago. It was working great. I could set up connections to two different desktops and sync folders. I had users set up as well. I ran into an issue uploading some files (got an error saying there wasn’t enough space), so I started tinkering with things in the virtualBox and tried to add some virtual storage. I decided to punt on that for the day and wanted to get things back to they way they were, but now my browser isn’t able to connect to the server, giving me a 502 Bad Gateway error. I tried restarting the apache server to no avail. I wanted to make sure the ownCloud within the virtualBox was able to talk to other devices on my network, so I pinged my router (wired) and cellphone (on WiFi) with no problems. I’m at a loss for what to do here. Can anyone help me figure out why I can’t see the ownCloud login screen?
Thanks for whatever help you can provide. Again, sorry if this is a newbie question.
Best,
Ice
Steps to reproduce
- Tried logging in to local IP for OwnCloud
- Got the 502 error
Expected behaviour
Expect to see the Owncloud login page
Actual behaviour
Bad Gateway
The proxy server received an invalid response from an upstream server.
Apache/2.4.25 (Univention) Server at 192.168.0.24 Port 80
Server configuration
Operating system: Univention 4.4-4 errata589, Codename: Blumenthal. Installed using the Owncloud Appliance
Web server: Apache
Database: Not sure
PHP version: 7.0.33
ownCloud version: 10.3.2-1
Updated from an older ownCloud or fresh install: Fresh install
Where did you install ownCloud from: ownCloud’s website
Signing status (ownCloud 9.0 and above):
Login as admin user into your ownCloud and access
http://example.com/index.php/settings/integrity/failed
paste the results into https://gist.github.com/ and puth the link here.
Cannot login to ownCloud
The content of config/config.php:
Log in to the web-UI with an administrator account and click on
'admin' -> 'Generate Config Report' -> 'Download ownCloud config report'
This report includes the config.php settings, the list of activated apps
and other details in a well sanitized form.
or
If you have access to your command line run e.g.:
sudo -u www-data php occ config:list system
from within your ownCloud installation folder
*ATTENTION:* Do not post your config.php file in public as is. Please use one of the above
methods whenever possible. Both, the generated reports from the web-ui and from occ config:list
consistently remove sensitive data. You still may want to review the report before sending.
If done manually then it is critical for your own privacy to dilligently
remove *all* host names, passwords, usernames, salts and other credentials before posting.
You should assume that attackers find such information and will use them against your systems.
List of activated apps:
If you have access to your command line run e.g.:
sudo -u www-data php occ app:list
from within your ownCloud installation folder.
Are you using external storage, if yes which one: local/smb/sftp/…
Are you using encryption: yes/no
Are you using an external user-backend, if yes which one: LDAP/ActiveDirectory/Webdav/…
LDAP configuration (delete this part if not used)
With access to your command line run e.g.:
sudo -u www-data php occ ldap:show-config
from within your ownCloud installation folder
Without access to your command line download the data/owncloud.db to your local
computer or access your SQL server remotely and run the select query:
SELECT * FROM `oc_appconfig` WHERE `appid` = 'user_ldap';
Eventually replace sensitive data as the name/IP-address of your LDAP server or groups.
Client configuration
Browser: Firefox
Operating system: Ubuntu 20.04 codename: focal
Logs
Web server error log
Insert your webserver log here
ownCloud log (data/owncloud.log)
Insert your ownCloud log here
Browser log
Insert your browser log here, this could for example include:
a) The javascript console log
b) The network log
c) ...