Please help us by providing the following info. Before posting please also check the pinned "Known issues" threads and make sure that you're running the latest available version for your oC release: https://owncloud.org/changelog/
Steps to reproduce
1. FTP login
Tell us what should happen
To be able to access files and directories. Looking for the Htaccess files and the conf files for apache .. etc also the www folder
Tell us what happens instead
I use CuteFTP pro. I can only connect to HTTPS. When I do it takes me to a list of Owncloud/ and the a lot of other owncloud/folderhere. I change the default folder to open to / . When I do this I cannot open any directory it just says data connection closed.
Operating system: ubuntu server 16.04
PHP version: latest of today. I installed everything today
ownCloud version (see ownCloud admin page): 9.1
Updated from an older ownCloud or fresh install: fresh install
Special configuration (external storage, external authentication, reverse proxy, server-side-encryption):
Nothing special. I used digital ocean to set everything up. I did the LAMP, PHP, Mysql from them. Then I used their guide to set up a self sign cert. Then their guide on installing owncloud. I have set UFW to allow openssh, apache, apache secure, FTP, 22, 21, 80, 443
ownCloud log (data/owncloud.log)
Please paste possible errors in the following code block, see https://central.owncloud.org/t/how-to-find-webserver-or-oc-logfile-enable-php-logfile/808 for more info
Integrity status for oC9+
Login as admin user into your ownCloud and access http://example.com/index.php/settings/integrity/failed paste the results here.
No errors have been found.