Can't get past the [Enter User Credenitials]

help

#1

Expected behaviour

After typing the user name and password into the app [Connect to OwnCloud] it should allow the next page.

Actual behaviour

But we get an error of [Connection Closed]

Steps to reproduce

Server configuration

Operating system: Win 10

Web server:

Database:

PHP version:

ownCloud version: ownCloud-2.3.3.8250-setup

Storage backend (external storage):

Client configuration

Client version:

Operating system:

OS language:

Qt version used by client package (Linux only, see also Settings dialog):

Client package (From ownCloud or distro) (Linux only):

Installation path of client:

Logs

Please use Gist (https://gist.github.com/) or a similar code paster for longer
logs.

Template for output < 10 lines

  1. Client logfile: Output of owncloud --logwindow or owncloud --logfile log.txt
    (On Windows using cmd.exe, you might need to first cd into the ownCloud directory)
    (See also http://doc.owncloud.org/desktop/2.2/troubleshooting.html#client-logfile )

  2. Web server error log:

  3. Server logfile: ownCloud log (data/owncloud.log):


#2

Hi,

Could you press f12 while have your client open to get to the logs?

If you see the logs, you can look for the error and post it here.


#3

This is the code I am getting. Log-in screen comes up, we put in credentials and then it disappears or gives us a failed message.

Error core File with id "31943" has not been found. 2017-11-01T15:56:57+00:00
Error core File with id "31943" has not been found. 2017-11-01T15:56:56+00:00
Error core File with id "31943" has not been found. 2017-11-01T15:56:27+00:00