Can't login ito owncloud

Hello Team,

I just installed ownCloud on a shared hosting server, The installation went fine and I was able to login. However, the moment I enabled the AntiVirus module, I am unable to login into ownCloud. My shared host server does not have a virus scanner process.

Is there a way I can still login and check my antivirus settings or disable the app altogether?

Here is my install:

The error message I get is

Either the ownCloud antivirus app is misconfigured or the external antivirus service is not accessible. The antivirus executable could not be found at path “/usr/bin/clamscan”

I need to get past this and login into ownCloud

Manish Singh

As you are on a shared host I doubt you can run occ commands to disable/uninstall the app.
I would recommend to try to remove the files_antivirus folder from your apps folder and see if that works.
There’ll be a bunch of oc_appconfig entries in the database that you need to manually clean up. Potentially there are a few more entries I don’t know about.

This is exactly the reason why shared hosters aren’t supported…

An IMHO far safer method is, disabling the misconfigured app directly in the database. Many hosters provide something like phpMyAdmin, which might help to achieve this.

Hint: Database ocx, Table oc_appconfig.