Can't save oc file to ios device

Steps to reproduce

  1. open oc app on iphone
  2. select file
  3. press icon lower left corner
  4. select ‘save to files’ from action menu
  5. screen says ‘Item will be saved to “Downloads” on On My iPhone.’
  6. No back button, no save button, no done button, no confirm button, no way to proceed except to rename file.
  7. file never appears in Downloads on device

Expected behaviour

Selected file should be saved in selected location on device

Actual behaviour

Screen says file will be saved but it is not. No way to return to previous oc client screen.

Server configuration

Web server:


PHP version:

ownCloud version:
Storage backend (external storage):


iOS version:
ownCloud app version:
Device model:
iphone xr


Web server error log

Insert your webserver log here

ownCloud log (data/owncloud.log)

Insert your ownCloud log here

Tell us what could be improved:

Couldn’t reproduce. Could you post screenshots for steps, 5-7?

FWIW: I found a workaround for this issue: I can bypass the OC client by initiating the file copy from the iOS ‘Files’ utility, which allows me to browse files in OC directories. Selecting a file that way lets me copy it correctly.

Looks more like an iOS issue on your device. No problems on my iOS 15.1 device in light and in dark mode:

Does it work from other apps?