Steps to reproduce
I use a desktop client on two computers (ubuntu & windows). FIles synchronise fine on both. However, I can’t see any file when I log in on the web interface. I’ve had this problem on previous versions without trying to solve it. It sometimes solved by updating.
The only files I can see are the one I’ve shared using a link when I was able to see them on previous versions clicking on “Shared by link”.
Operating system: *
**Web server: 10.2.1
**PHP version: 7.2.21
**ownCloud version: 10.2.1
**Updated from an older ownCloud or fresh install: updated
Where did you install ownCloud from:
Signing status (ownCloud 9.0 and above):
Login as admin user into your ownCloud and access http://example.com/index.php/settings/integrity/failed paste the results into https://gist.github.com/ and puth the link here.
The content of config/config.php:
Log in to the web-UI with an administrator account and click on 'admin' -> 'Generate Config Report' -> 'Download ownCloud config report' This report includes the config.php settings, the list of activated apps and other details in a well sanitized form. or If you have access to your command line run e.g.: sudo -u www-data php occ config:list system from within your ownCloud installation folder *ATTENTION:* Do not post your config.php file in public as is. Please use one of the above methods whenever possible. Both, the generated reports from the web-ui and from occ config:list consistently remove sensitive data. You still may want to review the report before sending. If done manually then it is critical for your own privacy to dilligently remove *all* host names, passwords, usernames, salts and other credentials before posting. You should assume that attackers find such information and will use them against your systems.
List of activated apps:
If you have access to your command line run e.g.: sudo -u www-data php occ app:list from within your ownCloud installation folder.
Are you using external storage, if yes which one: local/smb/sftp/…
Are you using encryption: yes/no
Are you using an external user-backend, if yes which one: LDAP/ActiveDirectory/Webdav/…
LDAP configuration (delete this part if not used)
With access to your command line run e.g.: sudo -u www-data php occ ldap:show-config from within your ownCloud installation folder Without access to your command line download the data/owncloud.db to your local computer or access your SQL server remotely and run the select query: SELECT * FROM `oc_appconfig` WHERE `appid` = 'user_ldap'; Eventually replace sensitive data as the name/IP-address of your LDAP server or groups.
Web server error log
Insert your webserver log here
ownCloud log (data/owncloud.log)
Insert your ownCloud log here