Expected behaviour
Files greater than 50MB should sync
Actual behaviour
I suspect the problem is not with Owncloud but that my provider has changed something.
Please can you tell me what question I should ask?
Thanks
Sync fails with error message as follows:
24/05/2021 15:54:22, eBay/comic books/List of Comic Books.odg, C:\Rich2,Server replied “500 Internal Server Error” to “PUT https://REDACTED.com/owncloud/remote.php/dav/uploads/richard/4013101048/0000000030000000” (An exception occurred while executing ‘SELECT fileid
, storage
, path
, parent
, name
, mimetype
, mimepart
, size
, mtime
,
storage_mtime
, encrypted
, etag
, permissions
, checksum
FROM oc_filecache
WHERE storage
= ? AND path_hash
= ?’ with params [3, “ac48476f19ecf330d24aff0f756d83d1”]:
SQLSTATE[HY000]: General error: 2006 MySQL server has gone away)
Steps to reproduce
- Put a file of size > 50MB in a synced folder
- Watch the error happen
Server configuration
Operating system:
Web server: cPanel Shared Linux host
Database:MySQL 5.7.34-cll-lve
PHP version: 7.4.16
ownCloud version:
Storage backend (external storage):
Client configuration
Client version: 2.7.5
Operating system: Win10
OS language:
Qt version used by client package (Linux only, see also Settings dialog):
Client package (From ownCloud or distro) (Linux only):
Installation path of client:
Logs
Please use Gist (https://gist.github.com/) or a similar code paster for longer
logs.
Template for output < 10 lines
-
Client logfile: Output of
owncloud --logwindow
orowncloud --logfile log.txt
This is the log that came from clicking “Log settings” in the Settings tab of the client
Owncloud client log file -
Web server error log:
-
Server logfile: ownCloud log (data/owncloud.log): 10.7.0