Click on "Updater" results in 405 [reason phrase] Method Not Allowed

Server
,
1

Steps to reproduce

  1. Login as administrator in Owncloud version 10.5.0.10
  2. Go to settings -> Administration -> General
  3. Click on “Updater aufrufen” in the section “Updater”

Expected behaviour

The update process should start.

Actual behaviour

I get a blank page with the following text:

Client error response [url] https://owncloud.example.com/index.php/occ/config:list [status code] 405 [reason phrase] Method Not Allowed

Server configuration

Operating system: Ubuntu 18.04.5 LTS

Web server: Apache/2.4.29 (Ubuntu)

Database: MySQL 5.7.32-0ubuntu0.18.04.1

PHP version: PHP-FPM 7.2+60ubuntu1

ownCloud version: 10.5.0.10

Updated from an older ownCloud or fresh install: Updated

Where did you install ownCloud from: From a zip file

Signing status (ownCloud 9.0 and above): Don’t know what that means

No errors have been found.

The content of config/config.php:

    "config": {
        "passwordsalt": "***REMOVED SENSITIVE VALUE***",
        "secret": "***REMOVED SENSITIVE VALUE***",
        "trusted_domains": [
            "***REMOVED SENSITIVE VALUE***",
            "swcloud"
        ],
        "datadirectory": "\/home\/owncloud\/owncloud\/data",
        "overwrite.cli.url": "https:\/\/***REMOVED SENSITIVE VALUE***",
        "remember_login_cooki_lifetime": 2851200,
        "session_lifetime": 86400,
        "session_keepalive": true,
        "version": "10.5.0.10",
        "dbtype": "mysql",
        "dbname": "cloud",
        "dbhost": "localhost",
        "dbtableprefix": "oc_",
        "dbuser": "***REMOVED SENSITIVE VALUE***",
        "dbpassword": "***REMOVED SENSITIVE VALUE***",
        "logtimezone": "UTC",
        "installed": true,
        "instanceid": "***REMOVED SENSITIVE VALUE***",
        "loglevel": 2,
        "mail_smtpmode": "smtp",
        "mail_smtpsecure": "tls",
        "mail_from_address": "***REMOVED SENSITIVE VALUE***",
        "mail_domain": "***REMOVED SENSITIVE VALUE***",
        "mail_smtpauthtype": "PLAIN",
        "mail_smtphost": "***REMOVED SENSITIVE VALUE***",
        "mail_smtpport": "587",
        "mail_smtpauth": 1,
        "mail_smtpname": "***REMOVED SENSITIVE VALUE***",
        "mail_smtppassword": "***REMOVED SENSITIVE VALUE***",
        "maintenance": false,
        "htaccess.RewriteBase": "\/",
        "appstore.experimental.enabled": true,
        "theme": "",
        "filelocking.enabled": "true",
        "memcache.local": "\\OC\\Memcache\\Redis",
        "memcache.locking": "\\OC\\Memcache\\Redis",
        "activity_expire_days": 120,
        "redis": {
            "host": "\/var\/run\/redis\/redis-server.sock",
            "port": 0
        },
        "updater.secret": "***REMOVED SENSITIVE VALUE***"
    },

List of activated apps:

Enabled:
  - activity: 2.6.0
  - calendar: 1.6.4
  - configreport: 0.2.0
  - contacts: 1.5.5
  - dav: 0.6.0
  - federatedfilesharing: 0.5.0
  - federation: 0.1.0
  - files: 1.5.2
  - files_clipboard: 1.0.2
  - files_external: 0.7.1
  - files_mediaviewer: 1.0.3
  - files_pdfviewer: 0.11.2
  - files_sharing: 0.13.0
  - files_trashbin: 0.9.1
  - files_versions: 1.3.0
  - firstrunwizard: 1.2.0
  - gallery: 16.1.1
  - impersonate: 0.5.0
  - market: 0.6.0
  - notifications: 0.5.2
  - provisioning_api: 0.5.0
  - qownnotesapi: 19.1.0
  - tasks: 0.9.7
  - templateeditor: 0.4.0
  - updatenotification: 0.2.1
Disabled:
  - admin_audit
  - announcementcenter
  - comments
  - customgroups
  - encryption
  - enterprise_key
  - external
  - files_antivirus
  - files_classifier
  - files_external_dropbox
  - files_external_ftp
  - files_ldap_home
  - files_texteditor
  - firewall
  - guests
  - oauth2
  - password_policy
  - ransomware_protection
  - sharepoint
  - systemtags
  - systemtags_management
  - theme-enterprise
  - twofactor_totp
  - user_external
  - user_ldap
  - user_shibboleth
  - windows_network_drive
  - wopi
  - workflow

Are you using external storage, if yes which one: sftp

Are you using encryption: no

Are you using an external user-backend, if yes which one: No

Client configuration

Browser: Mozilla Firefox for Ubuntu 84.0.2 (64-Bit)

Operating system: Ubuntu 20.04.1 LTS

Logs

Web server error log

10.100.20.1 - - [15/Jan/2021:18:45:39 +0100] "GET /apps/updatenotification/credentials HTTP/1.1" 200 782 "-" "Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:84.0) Gecko/20100101 Firefox/84.0"
10.100.20.1 - - [15/Jan/2021:18:45:39 +0100] "GET /index.php/occ/config:list HTTP/1.1" 405 974 "-" "Guzzle/5.3.1 curl/7.58.0 PHP/7.2.24-0ubuntu0.18.04.7"
10.100.20.1 - - [15/Jan/2021:18:45:39 +0100] "POST /updater/ HTTP/1.1" 200 496 "-" "Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:84.0) Gecko/20100101 Firefox/84.0"

ownCloud log (data/owncloud.log)

I can not add 180MB of log file here.

Browser log

Is this really necessary?

2

Would be nice to get some help. I want to upgrade a production system and with these errors it is not possible.

3

Hi NicolasGoeddel,

unfortunately you did not write FROM which ownCloud version you upgraded to 10.5.0.10. If this was an older version, did you follow the upgrade path? See https://doc.owncloud.com/server/admin_manual/maintenance/upgrade.html
When not upgrading with the suggested path you can be sure to run into troubles.

Anyway, I personally discourage using the web updater, I’d recommend to perform a manual upgrade, see the docs: https://doc.owncloud.com/server/admin_manual/maintenance/manual_upgrade.html

1 Like
4

The version before 10.5.0.10 was 10.4.0. I still have the tarball of the old version as a backup. The version before 10.4.0 was 10.1.1 if I am right.

5

Thank you. So you are safe upgrading to any 10.x release.

I’d suggest to perform a manual upgrade. Let us know if you run into difficulties.

1 Like
6

It might work only through a localhost connection. You could also try with the ip address of the server. I guess updating from an external host could be considered as a security risk, so it isn’t allowed.

Anyway, I’d recommend a manual upgrade too.

1 Like