Client can not connect to server

help

#1

New install of Linux Mint 18 with all updates and ownCloud Desktop-Client 2.2.3.

When I enter the Server Address immediately (despite slow connection) error "Failed to connect to Ownclout at https://....... /status.php. Host ssl account not found"

It is not a problem with the remote server as I am able to connect via Browser and another computer running a older version of ownCloud-Desktop-Client through the same router.

In another post a user suspected a time-out but solved the problem by discovering a DNS-problem. I asked my provider to check my DNS-settings but they are correct.

Must be eighter the client or LM18. Any advice?


#2

Can you open owncloud in your browser? https://yourserver.com/status.php?
Check your SSL configuration: ssllabs.com
Are there any log entries on server side?
Do you use Firewalls? If yes, please check their logfiles if they block connections.


#3

Thanks for the suggestions.
- Yes can connect via browser
- ssllabs.com, Used their testing procedure and got a A-Rating
- have no access to server logs at the moment
- no Firewalls. Clean new install of Linux Mint 18 and ownCloud desktop client 2.2.3
- older ownCloud desktop client on my other laptop with LM 17.3 connects

But I experience some teething problems with LM 18 which gradually disappear. Maybe time will tell


#4

If an older version of the oc-client and LM can sync, your server setup is not to blame. What would be great, if you could find out if e.g. LM 18 + OC-client 2.2.2 (or other version) works and 2.2.3 doesn't.


#5

Well, I upgraded my older laptop to LM 18 today and to take your request into consideration installed ownCloud 2.1.1 from the repositories. Working!


#6

if the new client breaks something, report it directly to the bugtracker github.com/owncloud/client/issues