Client - Error transferring

Hallo zusammen,

eines unserer Clients bekommt die Meldung:

Die Datei “ING Diba” ist auf dem Filesystem auf dem Server und auch nicht auf dem Client vorhanden.
Der Server und der Service sind online und funktionieren einwandrei.

Please have a look in the server error log - this should reveal the reason.

“reqId”:“Wn25zVRE2fOugCEgiVpHYQAAAMk”,“remoteAddr”:“94.186.198.106”,“app”:“PHP”,“message”:“fopen(/data/owncloud/1A5ADF04-1D7B-4ECC-967F-0A4FE95CB3EC/files/ING DiBa): failed to open stream: No such file or directory at /opt/rh/httpd24/root/var/www/html/owncloud/lib/private/files/storage/local.php#261”,“level”:3,“time”:“2018-02-09T15:10:05+00:00”,“method”:“GET”,“url”:“/remote.php/webdav/ING%20DiBa”,“user”:“1A5ADF04-1D7B-4ECC-967F-0A4FE95CB3EC”}
{“reqId”:“Wn25zVRE2fOugCEgiVpHYQAAAMk”,“remoteAddr”:“94.186.198.106”,“app”:“webdav”,“message”:“Exception: {"Message":"HTTP\/1.1 503 Could not open file","Exception":"Sabre\\DAV\\Exception\\ServiceUnavailable","Code":0,"Trace":"#0 \/opt\/rh\/httpd24\/root\/var\/www\/html\/owncloud\/3rdparty\/sabre\/dav\/lib\/DAV\/CorePlugin.php(83): OCA\\DAV\\Connector\\Sabre\\File->get()\n#1 [internal function]: Sabre\\DAV\\CorePlugin->httpGet(Object(Sabre\\HTTP\\Request), Object(Sabre\\HTTP\\Response))\n#2 \/opt\/rh\/httpd24\/root\/var\/www\/html\/owncloud\/3rdparty\/sabre\/event\/lib\/EventEmitterTrait.php(105): call_user_func_array(Array, Array)\n#3 \/opt\/rh\/httpd24\/root\/var\/www\/html\/owncloud\/3rdparty\/sabre\/dav\/lib\/DAV\/Server.php(459): Sabre\\Event\\EventEmitter->emit(‘method:GET’, Array)\n#4 \/opt\/rh\/httpd24\/root\/var\/www\/html\/owncloud\/3rdparty\/sabre\/dav\/lib\/DAV\/Server.php(248): Sabre\\DAV\\Server->invokeMethod(Object(Sabre\\HTTP\\Request), Object(Sabre\\HTTP\\Response))\n#5 \/opt\/rh\/httpd24\/root\/var\/www\/html\/owncloud\/apps\/dav\/appinfo\/v1\/webdav.php(56): Sabre\\DAV\\Server->exec()\n#6 \/opt\/rh\/httpd24\/root\/var\/www\/html\/owncloud\/remote.php(138): require_once(‘\/opt\/rh\/httpd24…’)\n#7 {main}","File":"\/opt\/rh\/httpd24\/root\/var\/www\/html\/owncloud\/apps\/dav\/lib\/connector\/sabre\/file.php","Line":306,"User":"1A5ADF04-1D7B-4ECC-967F-0A4FE95CB3EC"}”,“level”:4,“time”:“2018-02-09T15:10:05+00:00”,“method”:“GET”,“url”:“/remote.php/webdav/ING%20DiBa”,“user”:“1A5ADF04-1D7B-4ECC-967F-0A4FE95CB3EC”}

So - this folder no longer exists - was there some modification on the server? Did somebody accidentally delete it?

To finally resolve this - run the occ command files:scan - please read about it in the official docs.