Client upload issues


#1

Expected behaviour

Should be able to sync the files without getting the errors

Actual behaviour

Have a user that has only three files that he cannot upload using the ownCloud client. Two of the files give him a 500 Internal Server error and one that gives him a 401 Forbidden

Server configuration

Operating system: Ubuntu 16.04

Web server: Apache

Database: MySQL

PHP version: 7.0

ownCloud version: 10.0.7.2

Updated from an older ownCloud or fresh install: Updated

Where did you install ownCloud from: Repository

Signing status (ownCloud 9.0 and above):

No errors have been reported

Are you using encryption: Yes

Client configuration

Browser: Varies between IE and Chrome

Operating system: Windows 10

Logs

ownCloud log (data/owncloud.log)

I will get these to you, have to get them from another logon

ownCloud Client Log

    #=#=#=#=# Propagation starts 2018-07-10T13:35:21Z (last step: 2331 msec, total: 2331 msec)
    ||CMIPS/Deliverables_SourceFiles/CR_Information_Documents/1.20/IHSS_CMIPSII_SSR - Overpayment Recoveries - Detailed Design (CR1250) - SB 05-04.docx|INST_IGNORE|Up|1525473207|37056c8bb7b51370480850068f4daa05|2154657|00026613ocuxfqvj7nuj|9|Server replied "500 Internal Server Error" to "DELETE https://files.briljent.com/remote.php/dav/files/steven.brooks@dxc.com/CMIPS/Deliverables_SourceFiles/CR_Information_Documents/1.20/IHSS_CMIPSII_SSR - Overpayment Recoveries - Detailed Design (CR1250) - SB 05-04.docx" (skipped due to earlier error, trying again in 2 hour(s))|0|0|0||||
    ||CMIPS/Deliverables_SourceFiles/CR_Information_Documents/1.20/IHSS_CMIPSII_SSR - Add Curam 6.1.1 Supervisor Workspace Module - Detailed Design (CR506).docx|INST_REMOVE|Up|1525100672|d339bc7d1c3ca0eac01ed719cf896598|3280371|00017586ocuxfqvj7nuj|9|Server replied "500 Internal Server Error" to "DELETE https://files.briljent.com/remote.php/dav/files/steven.brooks@dxc.com/CMIPS/Deliverables_SourceFiles/CR_Information_Documents/1.20/IHSS_CMIPSII_SSR - Add Curam 6.1.1 Supervisor Workspace Module - Detailed Design (CR506).docx"|500|0|0||||
    ||CMIPS/Deliverables_SourceFiles/FlareFiles/CMIPSII_OLH_UM_Source.flprjzip|INST_SYNC|Up|1530910629|08fcbc64a4e979aff5c84a737f1ed50b|32653536|00016072ocuxfqvj7nuj|9|Server replied "403 Forbidden" to "MKCOL https://files.briljent.com/remote.php/dav/uploads/steven.brooks@dxc.com/414188783" (Sabre\DAV\Exception\Forbidden)|403|32005104|1530217066||||
    #=#=#=# Syncrun finished 2018-07-10T13:35:24Z (last step: 2664 msec, total: 4996 msec)
    #=#=#=# Syncrun started 2018-07-10T13:41:26Z
    #=#=#=#=# Propagation starts 2018-07-10T13:41:28Z (last step: 2172 msec, total: 2172 msec)
    ||CMIPS/Deliverables_SourceFiles/CR_Information_Documents/1.20/IHSS_CMIPSII_SSR - Add Curam 6.1.1 Supervisor Workspace Module - Detailed Design (CR506).docx|INST_IGNORE|Up|1525100672|d339bc7d1c3ca0eac01ed719cf896598|3280371|00017586ocuxfqvj7nuj|9|Server replied "500 Internal Server Error" to "DELETE https://files.briljent.com/remote.php/dav/files/steven.brooks@dxc.com/CMIPS/Deliverables_SourceFiles/CR_Information_Documents/1.20/IHSS_CMIPSII_SSR - Add Curam 6.1.1 Supervisor Workspace Module - Detailed Design (CR506).docx" (skipped due to earlier error, trying again in 24 hour(s))|0|0|0||||
    ||CMIPS/Deliverables_SourceFiles/CR_Information_Documents/1.20/IHSS_CMIPSII_SSR - Overpayment Recoveries - Detailed Design (CR1250) - SB 05-04.docx|INST_IGNORE|Up|1525473207|37056c8bb7b51370480850068f4daa05|2154657|00026613ocuxfqvj7nuj|9|Server replied "500 Internal Server Error" to "DELETE https://files.briljent.com/remote.php/dav/files/steven.brooks@dxc.com/CMIPS/Deliverables_SourceFiles/CR_Information_Documents/1.20/IHSS_CMIPSII_SSR - Overpayment Recoveries - Detailed Design (CR1250) - SB 05-04.docx" (skipped due to earlier error, trying again in 2 hour(s))|0|0|0||||
    ||CMIPS/Deliverables_SourceFiles/FlareFiles/CMIPSII_OLH_UM_Source.flprjzip|INST_REMOVE|Up|1530217066|08fcbc64a4e979aff5c84a737f1ed50b|32005104|00016072ocuxfqvj7nuj|9|Server replied "500 Internal Server Error" to "DELETE https://files.briljent.com/remote.php/dav/files/steven.brooks@dxc.com/CMIPS/Deliverables_SourceFiles/FlareFiles/CMIPSII_OLH_UM_Source.flprjzip"|500|0|0||||
    #=#=#=# Syncrun finished 2018-07-10T13:41:29Z (last step: 1503 msec, total: 3676 msec)
    #=#=#=# Syncrun started 2018-07-10T13:41:50Z
    #=#=#=#=# Propagation starts 2018-07-10T13:41:53Z (last step: 2961 msec, total: 2961 msec)
    ||CMIPS/Deliverables_SourceFiles/FlareFiles/CMIPSII_OLH_UM_Source.flprjzip|INST_IGNORE|Up|1530217066|08fcbc64a4e979aff5c84a737f1ed50b|32005104|00016072ocuxfqvj7nuj|9|Server replied "500 Internal Server Error" to "DELETE https://files.briljent.com/remote.php/dav/files/steven.brooks@dxc.com/CMIPS/Deliverables_SourceFiles/FlareFiles/CMIPSII_OLH_UM_Source.flprjzip" (skipped due to earlier error, trying again in 5 hour(s))|0|0|0||||
    ||CMIPS/Deliverables_SourceFiles/CR_Information_Documents/1.20/IHSS_CMIPSII_SSR - Add Curam 6.1.1 Supervisor Workspace Module - Detailed Design (CR506).docx|INST_IGNORE|Up|1525100672|d339bc7d1c3ca0eac01ed719cf896598|3280371|00017586ocuxfqvj7nuj|9|Server replied "500 Internal Server Error" to "DELETE https://files.briljent.com/remote.php/dav/files/steven.brooks@dxc.com/CMIPS/Deliverables_SourceFiles/CR_Information_Documents/1.20/IHSS_CMIPSII_SSR - Add Curam 6.1.1 Supervisor Workspace Module - Detailed Design (CR506).docx" (skipped due to earlier error, trying again in 24 hour(s))|0|0|0||||
    ||CMIPS/Deliverables_SourceFiles/CR_Information_Documents/1.20/IHSS_CMIPSII_SSR - Overpayment Recoveries - Detailed Design (CR1250) - SB 05-04.docx|INST_IGNORE|Up|1525473207|37056c8bb7b51370480850068f4daa05|2154657|00026613ocuxfqvj7nuj|9|Server replied "500 Internal Server Error" to "DELETE https://files.briljent.com/remote.php/dav/files/steven.brooks@dxc.com/CMIPS/Deliverables_SourceFiles/CR_Information_Documents/1.20/IHSS_CMIPSII_SSR - Overpayment Recoveries - Detailed Design (CR1250) - SB 05-04.docx" (skipped due to earlier error, trying again in 2 hour(s))|0|0|0||||
    ||CMIPS/Deliverables_SourceFiles/FlareFiles/CMIPSII_OLH_UM_Source 07-06.flprjzip|INST_NEW|Up|1530910629||32653536||2|Server replied "403 Forbidden" to "MKCOL https://files.briljent.com/remote.php/dav/uploads/steven.brooks@dxc.com/1936232243" (Sabre\DAV\Exception\Forbidden)|403|0|0||||
    #=#=#=# Syncrun finished 2018-07-10T13:41:55Z (last step: 1344 msec, total: 4305 msec)
    #=#=#=# Syncrun started 2018-07-10T13:42:06Z
    #=#=#=#=# Propagation starts 2018-07-10T13:42:09Z (last step: 3257 msec, total: 3257 msec)
    ||CMIPS/Deliverables_SourceFiles/FlareFiles/CMIPSII_OLH_UM_Source 07-06.flprjzip|INST_IGNORE|Up|1530910629||32653536||9|Server replied "403 Forbidden" to "MKCOL https://files.briljent.com/remote.php/dav/uploads/steven.brooks@dxc.com/1936232243" (Sabre\DAV\Exception\Forbidden) (skipped due to earlier error, trying again in 10 second(s))|0|0|0||||
    ||CMIPS/Deliverables_SourceFiles/FlareFiles/CMIPSII_OLH_UM_Source.flprjzip|INST_IGNORE|Up|1530217066|08fcbc64a4e979aff5c84a737f1ed50b|32005104|00016072ocuxfqvj7nuj|9|Server replied "500 Internal Server Error" to "DELETE https://files.briljent.com/remote.php/dav/files/steven.brooks@dxc.com/CMIPS/Deliverables_SourceFiles/FlareFiles/CMIPSII_OLH_UM_Source.flprjzip" (skipped due to earlier error, trying again in 5 hour(s))|0|0|0||||
    ||CMIPS/Deliverables_SourceFiles/CR_Information_Documents/1.20/IHSS_CMIPSII_SSR - Add Curam 6.1.1 Supervisor Workspace Module - Detailed Design (CR506).docx|INST_IGNORE|Up|1525100672|d339bc7d1c3ca0eac01ed719cf896598|3280371|00017586ocuxfqvj7nuj|9|Server replied "500 Internal Server Error" to "DELETE https://files.briljent.com/remote.php/dav/files/steven.brooks@dxc.com/CMIPS/Deliverables_SourceFiles/CR_Information_Documents/1.20/IHSS_CMIPSII_SSR - Add Curam 6.1.1 Supervisor Workspace Module - Detailed Design (CR506).docx" (skipped due to earlier error, trying again in 24 hour(s))|0|0|0||||
    ||CMIPS/Deliverables_SourceFiles/CR_Information_Documents/1.20/IHSS_CMIPSII_SSR - Overpayment Recoveries - Detailed Design (CR1250) - SB 05-04.docx|INST_IGNORE|Up|1525473207|37056c8bb7b51370480850068f4daa05|2154657|00026613ocuxfqvj7nuj|9|Server replied "500 Internal Server Error" to "DELETE https://files.briljent.com/remote.php/dav/files/steven.brooks@dxc.com/CMIPS/Deliverables_SourceFiles/CR_Information_Documents/1.20/IHSS_CMIPSII_SSR - Overpayment Recoveries - Detailed Design (CR1250) - SB 05-04.docx" (skipped due to earlier error, trying again in 2 hour(s))|0|0|0||||
    #=#=#=# Syncrun finished 2018-07-10T13:42:09Z (last step: 36 msec, total: 3294 msec)


#2

As promised…server logs at the time of issue

{"reqId":"26a9ed05-b298-4561-99bd-8c26205f0537","level":2,"time":"2018-07-10T09:35:15-04:00","remoteAddr":"72.173.241.123","user":"steven.brooks@dxc.com","app":"filesystem","method":"PROPFIND","url":"\/remote.php\/webdav\/","message":"Storage wrapper 'oc_readonly' was not registered via the 'OC_Filesystem - preSetup' hook which could cause potential problems."}
{"reqId":"ff97f2b6-a827-46be-b367-a77dfab6e325","level":2,"time":"2018-07-10T09:35:16-04:00","remoteAddr":"72.173.241.123","user":"steven.brooks@dxc.com","app":"filesystem","method":"GET","url":"\/ocs\/v1.php\/cloud\/capabilities?format=json","message":"Storage wrapper 'oc_readonly' was not registered via the 'OC_Filesystem - preSetup' hook which could cause potential problems."}
{"reqId":"ae3a0ccc-d979-4766-8661-ca84470b146c","level":2,"time":"2018-07-10T09:35:17-04:00","remoteAddr":"72.173.241.123","user":"steven.brooks@dxc.com","app":"filesystem","method":"GET","url":"\/ocs\/v1.php\/config?format=json","message":"Storage wrapper 'oc_readonly' was not registered via the 'OC_Filesystem - preSetup' hook which could cause potential problems."}
{"reqId":"85903dc7-5b55-4a88-b3b2-dfb3b6ab7e45","level":2,"time":"2018-07-10T09:35:17-04:00","remoteAddr":"72.173.241.123","user":"steven.brooks@dxc.com","app":"filesystem","method":"GET","url":"\/ocs\/v1.php\/cloud\/user?format=json","message":"Storage wrapper 'oc_readonly' was not registered via the 'OC_Filesystem - preSetup' hook which could cause potential problems."}
{"reqId":"626b9038-7ab3-468b-b67b-53f440d58001","level":2,"time":"2018-07-10T09:35:18-04:00","remoteAddr":"72.173.241.123","user":"steven.brooks@dxc.com","app":"filesystem","method":"GET","url":"\/remote.php\/dav\/avatars\/steven.brooks@dxc.com\/128.png","message":"Storage wrapper 'oc_readonly' was not registered via the 'OC_Filesystem - preSetup' hook which could cause potential problems."}
{"reqId":"626b9038-7ab3-468b-b67b-53f440d58001","level":0,"time":"2018-07-10T09:35:18-04:00","remoteAddr":"72.173.241.123","user":"steven.brooks@dxc.com","app":"webdav","method":"GET","url":"\/remote.php\/dav\/avatars\/steven.brooks@dxc.com\/128.png","message":"Exception: {\"Message\":\"HTTP\\\/1.1 404 Not Found\",\"Exception\":\"Sabre\\\\DAV\\\\Exception\\\\NotFound\",\"Code\":0,\"Trace\":\"#0 \\\/var\\\/www\\\/owncloud\\\/lib\\\/composer\\\/sabre\\\/dav\\\/lib\\\/DAV\\\/Tree.php(76): OCA\\\\DAV\\\\Avatars\\\\AvatarHome->getChild('128.png')\\n#1 \\\/var\\\/www\\\/owncloud\\\/apps\\\/dav\\\/lib\\\/Tree.php(48): Sabre\\\\DAV\\\\Tree->getNodeForPath('avatars\\\/steven....')\\n#2 \\\/var\\\/www\\\/owncloud\\\/lib\\\/composer\\\/sabre\\\/dav\\\/lib\\\/DAV\\\/CorePlugin.php(81): OCA\\\\DAV\\\\Tree->getNodeForPath('avatars\\\/steven....')\\n#3 [internal function]: Sabre\\\\DAV\\\\CorePlugin->httpGet(Object(Sabre\\\\HTTP\\\\Request), Object(Sabre\\\\HTTP\\\\Response))\\n#4 \\\/var\\\/www\\\/owncloud\\\/lib\\\/composer\\\/sabre\\\/event\\\/lib\\\/EventEmitterTrait.php(105): call_user_func_array(Array, Array)\\n#5 \\\/var\\\/www\\\/owncloud\\\/lib\\\/composer\\\/sabre\\\/dav\\\/lib\\\/DAV\\\/Server.php(479): Sabre\\\\Event\\\\EventEmitter->emit('method:GET', Array)\\n#6 \\\/var\\\/www\\\/owncloud\\\/lib\\\/composer\\\/sabre\\\/dav\\\/lib\\\/DAV\\\/Server.php(254): Sabre\\\\DAV\\\\Server->invokeMethod(Object(Sabre\\\\HTTP\\\\Request), Object(Sabre\\\\HTTP\\\\Response))\\n#7 \\\/var\\\/www\\\/owncloud\\\/apps\\\/dav\\\/lib\\\/Server.php(263): Sabre\\\\DAV\\\\Server->exec()\\n#8 \\\/var\\\/www\\\/owncloud\\\/apps\\\/dav\\\/appinfo\\\/v2\\\/remote.php(31): OCA\\\\DAV\\\\Server->exec()\\n#9 \\\/var\\\/www\\\/owncloud\\\/remote.php(165): require_once('\\\/var\\\/www\\\/ownclo...')\\n#10 {main}\",\"File\":\"\\\/var\\\/www\\\/owncloud\\\/apps\\\/dav\\\/lib\\\/Avatars\\\/AvatarHome.php\",\"Line\":70,\"User\":\"steven.brooks@dxc.com\"}"}
{"reqId":"5d45527e-b140-461e-b559-075645dde9fb","level":2,"time":"2018-07-10T09:35:19-04:00","remoteAddr":"72.173.241.123","user":"steven.brooks@dxc.com","app":"filesystem","method":"GET","url":"\/ocs\/v1.php\/cloud\/activity?page=0&pagesize=100&format=json","message":"Storage wrapper 'oc_readonly' was not registered via the 'OC_Filesystem - preSetup' hook which could cause potential problems."}
{"reqId":"cb2e4462-4106-416e-a91a-b8351e24c179","level":2,"time":"2018-07-10T09:35:19-04:00","remoteAddr":"72.173.241.123","user":"steven.brooks@dxc.com","app":"filesystem","method":"GET","url":"\/ocs\/v2.php\/apps\/notifications\/api\/v1\/notifications?format=json","message":"Storage wrapper 'oc_readonly' was not registered via the 'OC_Filesystem - preSetup' hook which could cause potential problems."}
{"reqId":"0d359667-7416-46d0-b394-0f5daac4a6e3","level":2,"time":"2018-07-10T09:35:20-04:00","remoteAddr":"72.173.241.123","user":"steven.brooks@dxc.com","app":"filesystem","method":"PROPFIND","url":"\/remote.php\/dav\/files\/steven.brooks@dxc.com\/","message":"Storage wrapper 'oc_readonly' was not registered via the 'OC_Filesystem - preSetup' hook which could cause potential problems."}
{"reqId":"c1123939-cb99-4b82-a771-97b8bdaa9ccd","level":2,"time":"2018-07-10T09:35:22-04:00","remoteAddr":"72.173.241.123","user":"steven.brooks@dxc.com","app":"filesystem","method":"DELETE","url":"\/remote.php\/dav\/files\/steven.brooks@dxc.com\/CMIPS\/Deliverables_SourceFiles\/CR_Information_Documents\/1.20\/IHSS_CMIPSII_SSR%20-%20Add%20Curam%206.1.1%20Supervisor%20Workspace%20Module%20-%20Detailed%20Design%20(CR506).docx","message":"Storage wrapper 'oc_readonly' was not registered via the 'OC_Filesystem - preSetup' hook which could cause potential problems."}
{"reqId":"139bc2bf-43e9-4f39-97d9-e2196012c338","level":2,"time":"2018-07-10T09:35:22-04:00","remoteAddr":"72.173.241.123","user":"steven.brooks@dxc.com","app":"filesystem","method":"PROPFIND","url":"\/remote.php\/dav\/uploads\/steven.brooks@dxc.com\/414197779","message":"Storage wrapper 'oc_readonly' was not registered via the 'OC_Filesystem - preSetup' hook which could cause potential problems."}
{"reqId":"c1123939-cb99-4b82-a771-97b8bdaa9ccd","level":3,"time":"2018-07-10T09:35:22-04:00","remoteAddr":"72.173.241.123","user":"steven.brooks@dxc.com","app":"remote","method":"DELETE","url":"\/remote.php\/dav\/files\/steven.brooks@dxc.com\/CMIPS\/Deliverables_SourceFiles\/CR_Information_Documents\/1.20\/IHSS_CMIPSII_SSR%20-%20Add%20Curam%206.1.1%20Supervisor%20Workspace%20Module%20-%20Detailed%20Design%20(CR506).docx","message":"Exception: {\"Exception\":\"Error\",\"Message\":\"Call to a member function getStorageId() on array\",\"Code\":0,\"Trace\":\"#0 \\\/var\\\/www\\\/owncloud\\\/lib\\\/private\\\/Files\\\/Cache\\\/Wrapper\\\/CacheWrapper.php(67): OC\\\\Files\\\\Cache\\\\Wrapper\\\\ReadOnlyCachePermissionsMask->formatCacheEntry(Array)\\n#1 \\\/var\\\/www\\\/owncloud\\\/lib\\\/private\\\/Files\\\/Cache\\\/Scanner.php(180): OC\\\\Files\\\\Cache\\\\Wrapper\\\\CacheWrapper->get('files_trashbin')\\n#2 \\\/var\\\/www\\\/owncloud\\\/lib\\\/private\\\/Files\\\/Cache\\\/Scanner.php(172): OC\\\\Files\\\\Cache\\\\Scanner->scanFile('files_trashbin')\\n#3 \\\/var\\\/www\\\/owncloud\\\/lib\\\/private\\\/Files\\\/Cache\\\/Scanner.php(313): OC\\\\Files\\\\Cache\\\\Scanner->scanFile('files_trashbin\\\/...', 3, -1, NULL, false)\\n#4 \\\/var\\\/www\\\/owncloud\\\/lib\\\/private\\\/Files\\\/Cache\\\/Updater.php(124): OC\\\\Files\\\\Cache\\\\Scanner->scan('files_trashbin\\\/...', false, 3, false)\\n#5 \\\/var\\\/www\\\/owncloud\\\/lib\\\/private\\\/Files\\\/View.php(326): OC\\\\Files\\\\Cache\\\\Updater->update('files_trashbin\\\/...', 1531229722)\\n#6 \\\/var\\\/www\\\/owncloud\\\/lib\\\/private\\\/Files\\\/View.php(1198): OC\\\\Files\\\\View->writeUpdate(Object(OCA\\\\Files_Trashbin\\\\Storage), 'files_trashbin\\\/...')\\n#7 \\\/var\\\/www\\\/owncloud\\\/lib\\\/private\\\/Files\\\/View.php(272): OC\\\\Files\\\\View->basicOperation('mkdir', '\\\/files_trashbin...', Array)\\n#8 \\\/var\\\/www\\\/owncloud\\\/lib\\\/public\\\/Events\\\/EventEmitterTrait.php(50): OC\\\\Files\\\\View->OC\\\\Files\\\\{closure}()\\n#9 \\\/var\\\/www\\\/owncloud\\\/lib\\\/private\\\/Files\\\/View.php(274): OC\\\\Files\\\\View->emittingCall(Object(Closure), Array, 'file', 'create')\\n#10 \\\/var\\\/www\\\/owncloud\\\/apps\\\/files_trashbin\\\/lib\\\/Trashbin.php(153): OC\\\\Files\\\\View->mkdir('files_trashbin\\\/...')\\n#11 \\\/var\\\/www\\\/owncloud\\\/apps\\\/files_trashbin\\\/lib\\\/Trashbin.php(255): OCA\\\\Files_Trashbin\\\\Trashbin::setUpTrash('steven.brooks@d...')\\n#12 \\\/var\\\/www\\\/owncloud\\\/apps\\\/files_trashbin\\\/lib\\\/Storage.php(185): OCA\\\\Files_Trashbin\\\\Trashbin::move2trash('CMIPS\\\/Deliverab...')\\n#13 \\\/var\\\/www\\\/owncloud\\\/apps\\\/files_trashbin\\\/lib\\\/Storage.php(120): OCA\\\\Files_Trashbin\\\\Storage->doDelete('Deliverables_So...', 'unlink')\\n#14 \\\/var\\\/www\\\/owncloud\\\/lib\\\/private\\\/Files\\\/View.php(1183): OCA\\\\Files_Trashbin\\\\Storage->unlink('Deliverables_So...')\\n#15 \\\/var\\\/www\\\/owncloud\\\/lib\\\/private\\\/Files\\\/View.php(737): OC\\\\Files\\\\View->basicOperation('unlink', '\\\/CMIPS\\\/Delivera...', Array)\\n#16 \\\/var\\\/www\\\/owncloud\\\/lib\\\/public\\\/Events\\\/EventEmitterTrait.php(50): OC\\\\Files\\\\View->OC\\\\Files\\\\{closure}()\\n#17 \\\/var\\\/www\\\/owncloud\\\/lib\\\/private\\\/Files\\\/View.php(747): OC\\\\Files\\\\View->emittingCall(Object(Closure), Array, 'file', 'delete')\\n#18 \\\/var\\\/www\\\/owncloud\\\/apps\\\/dav\\\/lib\\\/Connector\\\/Sabre\\\/File.php(391): OC\\\\Files\\\\View->unlink('\\\/CMIPS\\\/Delivera...')\\n#19 \\\/var\\\/www\\\/owncloud\\\/lib\\\/composer\\\/sabre\\\/dav\\\/lib\\\/DAV\\\/Tree.php(179): OCA\\\\DAV\\\\Connector\\\\Sabre\\\\File->delete()\\n#20 \\\/var\\\/www\\\/owncloud\\\/lib\\\/composer\\\/sabre\\\/dav\\\/lib\\\/DAV\\\/CorePlugin.php(287): Sabre\\\\DAV\\\\Tree->delete('files\\\/steven.br...')\\n#21 [internal function]: Sabre\\\\DAV\\\\CorePlugin->httpDelete(Object(Sabre\\\\HTTP\\\\Request), Object(Sabre\\\\HTTP\\\\Response))\\n#22 \\\/var\\\/www\\\/owncloud\\\/lib\\\/composer\\\/sabre\\\/event\\\/lib\\\/EventEmitterTrait.php(105): call_user_func_array(Array, Array)\\n#23 \\\/var\\\/www\\\/owncloud\\\/lib\\\/composer\\\/sabre\\\/dav\\\/lib\\\/DAV\\\/Server.php(479): Sabre\\\\Event\\\\EventEmitter->emit('method:DELETE', Array)\\n#24 \\\/var\\\/www\\\/owncloud\\\/lib\\\/composer\\\/sabre\\\/dav\\\/lib\\\/DAV\\\/Server.php(254): Sabre\\\\DAV\\\\Server->invokeMethod(Object(Sabre\\\\HTTP\\\\Request), Object(Sabre\\\\HTTP\\\\Response))\\n#25 \\\/var\\\/www\\\/owncloud\\\/apps\\\/dav\\\/lib\\\/Server.php(263): Sabre\\\\DAV\\\\Server->exec()\\n#26 \\\/var\\\/www\\\/owncloud\\\/apps\\\/dav\\\/appinfo\\\/v2\\\/remote.php(31): OCA\\\\DAV\\\\Server->exec()\\n#27 \\\/var\\\/www\\\/owncloud\\\/remote.php(165): require_once('\\\/var\\\/www\\\/ownclo...')\\n#28 {main}\",\"File\":\"\\\/var\\\/www\\\/owncloud\\\/lib\\\/private\\\/Files\\\/Cache\\\/Wrapper\\\/ReadOnlyCachePermissionsMask.php\",\"Line\":54}"}
{"reqId":"139bc2bf-43e9-4f39-97d9-e2196012c338","level":0,"time":"2018-07-10T09:35:22-04:00","remoteAddr":"72.173.241.123","user":"steven.brooks@dxc.com","app":"webdav","method":"PROPFIND","url":"\/remote.php\/dav\/uploads\/steven.brooks@dxc.com\/414197779","message":"Exception: {\"Message\":\"HTTP\\\/1.1 404 File with name \\\/\\\/414197779 could not be located\",\"Exception\":\"Sabre\\\\DAV\\\\Exception\\\\NotFound\",\"Code\":0,\"Trace\":\"#0 \\\/var\\\/www\\\/owncloud\\\/apps\\\/dav\\\/lib\\\/Upload\\\/UploadHome.php(52): OCA\\\\DAV\\\\Connector\\\\Sabre\\\\Directory->getChild('414197779')\\n#1 \\\/var\\\/www\\\/owncloud\\\/lib\\\/composer\\\/sabre\\\/dav\\\/lib\\\/DAV\\\/Tree.php(76): OCA\\\\DAV\\\\Upload\\\\UploadHome->getChild('414197779')\\n#2 \\\/var\\\/www\\\/owncloud\\\/apps\\\/dav\\\/lib\\\/Tree.php(48): Sabre\\\\DAV\\\\Tree->getNodeForPath('uploads\\\/steven....')\\n#3 \\\/var\\\/www\\\/owncloud\\\/lib\\\/composer\\\/sabre\\\/dav\\\/lib\\\/DAV\\\/Server.php(966): OCA\\\\DAV\\\\Tree->getNodeForPath('uploads\\\/steven....')\\n#4 \\\/var\\\/www\\\/owncloud\\\/lib\\\/composer\\\/sabre\\\/dav\\\/lib\\\/DAV\\\/Server.php(1665): Sabre\\\\DAV\\\\Server->getPropertiesIteratorForPath('uploads\\\/steven....', Array, 1)\\n#5 \\\/var\\\/www\\\/owncloud\\\/lib\\\/composer\\\/sabre\\\/dav\\\/lib\\\/DAV\\\/CorePlugin.php(355): Sabre\\\\DAV\\\\Server->generateMultiStatus(Object(Generator), false)\\n#6 [internal function]: Sabre\\\\DAV\\\\CorePlugin->httpPropFind(Object(Sabre\\\\HTTP\\\\Request), Object(Sabre\\\\HTTP\\\\Response))\\n#7 \\\/var\\\/www\\\/owncloud\\\/lib\\\/composer\\\/sabre\\\/event\\\/lib\\\/EventEmitterTrait.php(105): call_user_func_array(Array, Array)\\n#8 \\\/var\\\/www\\\/owncloud\\\/lib\\\/composer\\\/sabre\\\/dav\\\/lib\\\/DAV\\\/Server.php(479): Sabre\\\\Event\\\\EventEmitter->emit('method:PROPFIND', Array)\\n#9 \\\/var\\\/www\\\/owncloud\\\/lib\\\/composer\\\/sabre\\\/dav\\\/lib\\\/DAV\\\/Server.php(254): Sabre\\\\DAV\\\\Server->invokeMethod(Object(Sabre\\\\HTTP\\\\Request), Object(Sabre\\\\HTTP\\\\Response))\\n#10 \\\/var\\\/www\\\/owncloud\\\/apps\\\/dav\\\/lib\\\/Server.php(263): Sabre\\\\DAV\\\\Server->exec()\\n#11 \\\/var\\\/www\\\/owncloud\\\/apps\\\/dav\\\/appinfo\\\/v2\\\/remote.php(31): OCA\\\\DAV\\\\Server->exec()\\n#12 \\\/var\\\/www\\\/owncloud\\\/remote.php(165): require_once('\\\/var\\\/www\\\/ownclo...')\\n#13 {main}\",\"File\":\"\\\/var\\\/www\\\/owncloud\\\/apps\\\/dav\\\/lib\\\/Connector\\\/Sabre\\\/Directory.php\",\"Line\":257,\"User\":\"steven.brooks@dxc.com\"}"}
{"reqId":"bfb9a031-1153-4691-9fc9-5e96bec9cfd5","level":2,"time":"2018-07-10T09:35:23-04:00","remoteAddr":"72.173.241.123","user":"steven.brooks@dxc.com","app":"filesystem","method":"MKCOL","url":"\/remote.php\/dav\/uploads\/steven.brooks@dxc.com\/414188783","message":"Storage wrapper 'oc_readonly' was not registered via the 'OC_Filesystem - preSetup' hook which could cause potential problems."}
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#3

Hey,

maybe you can update to the newer available 10.0.8 or even wait for the upcoming 10.0.9 versions of ownCloud?

I think generally its always recommended to run the latest stable release instead of an older version which might have bugs already fixed in a later version.


#4

Thanks @tom42, I upgrade the server this past weekend and he’s now testing to see if it happens again.

He did just send me another e-mail:

There’s a 9 MB file in the folder shown below. When it starts to sync, there’s a new temp file *.3cea that appears. Yesterday it grew to over 1 GB and sync would not complete. I deleted the file locally this morning and resynced, after a couple of minutes it grew from 0 kb to 31 MB.

What is this .3cea file that he’s referring to? Is it something that would actually prevent him from syncing or did he just get impatient?


#5

Ok, the last post was evidently a non-issue. He is now syncing properly.

For the original post, the upgrade turned out not fixing the problem. After doing some more digging, I happened to realize that he was logging onto the server with a second account that was set up and that account did not have permission to the folder he was uploading to. After logging off the client and then logging back on with the proper creds, the sync worked as it should.

Thank you all for your assistance on this.