Collabora configuration

Steps to reproduce

  1. Install Owncloud 10 and Collabora
  2. Install Collabora server with this guide on Apache (Integrate Collabora Online with Nextcloud on Ubuntu without Docker)
    3.Connect to collabora with http as server type (does not work with https)

Expected behaviour

Tell us what should happen
Open and edit files.

Actual behaviour

Tell us what happens instead

  1. Collabora app shows files in the structure, but when you attempt to open one, you get the message “The content is blocked. Contact the site owner to fix the issue.”
  2. When you click on a ‘new’ file icon, The error message “Failed to open undefined, file not supported”

Server configuration

Operating system:
Ubuntu 20.04.02
Web server:
Apache
Database:

PHP version:

ownCloud version: (see ownCloud admin page)

Updated from an older ownCloud or fresh install:
fresh
Where did you install ownCloud from:
repo
Signing status (ownCloud 9.0 and above):

Login as admin user into your ownCloud and access 
http://example.com/index.php/settings/integrity/failed 
paste the results into https://gist.github.com/ and puth the link here.

No errors have been found.

The content of config/config.php:

{
    "basic": {
        "license key": "***REMOVED SENSITIVE VALUE***",
        "date": "Mon, 16 Aug 2021 22:23:55 +0000",
        "ownCloud version": "10.8.0.4",
        "ownCloud version string": "10.8.0",
        "ownCloud edition": "Community",
        "server OS": "Linux",
        "server OS version": "Linux social 5.4.0-81-generic #91-Ubuntu SMP Thu Jul 15 19:09:17 UTC 2021 x86_64",
        "server SAPI": "apache2handler",
        "webserver version": "Apache\/2.4.41 (Ubuntu)",
        "hostname": "*****",
        "logged-in user": "****"
    },
    "stats": {
        "users": {
            "Database": {
                "count": 3,
                "seen": 3,
                "logged in (30 days)": 3
            }
        },
        "groups": {
            "OC\\Group\\Database": 4,
            "OCA\\Guests\\GroupBackend": 1
        }
    },
    "config": {
        "passwordsalt": "***REMOVED SENSITIVE VALUE***",
        "secret": "***REMOVED SENSITIVE VALUE***",
        "trusted_domains": [
            "localhost",
            "****",
            "****"
        ],
        "datadirectory": "\/mnt\/volume_nyc3_01\/owncloud_data\/",
        "overwrite.cli.url": "http:\/\/localhost",
        "overwriteprotocol": "https",
        "dbtype": "mysql",
        "version": "10.8.0.4",
        "dbname": "owncloud",
        "dbhost": "localhost",
        "dbtableprefix": "oc_",
        "mysql.utf8mb4": true,
        "dbuser": "***REMOVED SENSITIVE VALUE***",
        "dbpassword": "***REMOVED SENSITIVE VALUE***",
        "logtimezone": "UTC",
        "apps_paths": [
            {
                "path": "\/var\/www\/owncloud\/apps",
                "url": "\/apps",
                "writable": false
            },
            {
                "path": "\/var\/www\/owncloud\/apps-external",
                "url": "\/apps-external",
                "writable": true
            }
        ],
        "installed": true,
        "instanceid": "ocw8p2rpbjqh",
        "memcache.local": "\\OC\\Memcache\\APCu",
        "memcache.locking": "\\OC\\Memcache\\Redis",
        "redis": {
            "host": "127.0.0.1",
            "port": "6379"
        },
        "maintenance": false,
        "mail_domain": "***REMOVED SENSITIVE VALUE***",
        "mail_from_address": "***REMOVED SENSITIVE VALUE***",
        "mail_smtpmode": "php"
    },
    "integritychecker": {
        "passing": true,
        "enabled": true,
        "result": []
    },
    "core": {
        "backgroundjobs_mode": "cron",
        "first_install_version": "10.8.0.4",
        "installedat": "1629000385.3928",
        "lastcron": "1629152265",
        "lastupdateResult": "[]",
        "lastupdatedat": "1629151116",
        "public_files": "files_sharing\/public.php",
        "public_webdav": "dav\/appinfo\/v1\/publicwebdav.php",
        "umgmt_show_storage_location": "false"
    },
   

List of activated apps:

Enabled:
  - comments:
    - Version: 0.3.0
    - Path: /var/www/owncloud/apps/comments
  - configreport:
    - Version: 0.2.0
    - Path: /var/www/owncloud/apps/configreport
  - customgroups:
    - Version: 0.6.2
    - Path: /var/www/owncloud/apps-external/customgroups
  - dav:
    - Version: 0.6.0
    - Path: /var/www/owncloud/apps/dav
  - federatedfilesharing:
    - Version: 0.5.0
    - Path: /var/www/owncloud/apps/federatedfilesharing
  - federation:
    - Version: 0.1.0
    - Path: /var/www/owncloud/apps/federation
  - files:
    - Version: 1.5.2
    - Path: /var/www/owncloud/apps/files
  - files_antivirus:
    - Version: 1.0.0
    - Path: /var/www/owncloud/apps-external/files_antivirus
  - files_external:
    - Version: 0.8.0
    - Path: /var/www/owncloud/apps/files_external
  - files_mediaviewer:
    - Version: 1.0.4
    - Path: /var/www/owncloud/apps/files_mediaviewer
  - files_pdfviewer:
    - Version: 0.12.2
    - Path: /var/www/owncloud/apps-external/files_pdfviewer
  - files_sharing:
    - Version: 0.14.0
    - Path: /var/www/owncloud/apps/files_sharing
  - files_texteditor:
    - Version: 2.3.1
    - Path: /var/www/owncloud/apps-external/files_texteditor
  - files_trashbin:
    - Version: 0.9.1
    - Path: /var/www/owncloud/apps/files_trashbin
  - files_versions:
    - Version: 1.3.0
    - Path: /var/www/owncloud/apps/files_versions
  - firstrunwizard:
    - Version: 1.2.0
    - Path: /var/www/owncloud/apps/firstrunwizard
  - guests:
    - Version: 0.9.2
    - Path: /var/www/owncloud/apps-external/guests
  - market:
    - Version: 0.6.1
    - Path: /var/www/owncloud/apps/market
  - notifications:
    - Version: 0.5.4
    - Path: /var/www/owncloud/apps/notifications
  - provisioning_api:
    - Version: 0.5.0
    - Path: /var/www/owncloud/apps/provisioning_api
  - richdocuments:
    - Version: 2.6.0
    - Path: /var/www/owncloud/apps-external/richdocuments
  - systemtags:
    - Version: 0.3.0
    - Path: /var/www/owncloud/apps/systemtags
  - tasks:
    - Version: 0.9.7
    - Path: /var/www/owncloud/apps-external/tasks
  - updatenotification:
    - Version: 0.2.1
    - Path: /var/www/owncloud/apps/updatenotification
Disabled:
  - encryption:
    - Path: /var/www/owncloud/apps/encryption
  - external:
    - Path: /var/www/owncloud/apps/external
  - user_external:
    - Path: /var/www/owncloud/apps/user_external

Are you using external storage, if yes which one: no

Are you using encryption: no

Are you using an external user-backend, if yes which one: LDAP/ActiveDirectory/Webdav/…

Client configuration

Browser:
Brave
Operating system:
Ubuntu (desktop)

Logs

Web server access log (No errors pertaining to owncloud)

***clientIP*** - - [17/Aug/2021:02:17:45 +0000] "GET /index.php/apps/richdocuments/index HTTP/1.1" 200 3828 "-" "Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/92.0.4515.131 Safari/537.36"
***clientIP*** - - [17/Aug/2021:02:17:45 +0000] "GET /index.php/core/js/oc.js?v=cddf5d11c0a3f75d41dad1d3892427f0 HTTP/1.1" 200 6254 "-" "Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/92.0.4515.131 Safari/537.36"
***clientIP*** - - [17/Aug/2021:02:17:45 +0000] "GET /apps-external/richdocuments/img/app.svg HTTP/1.1" 304 202 "-" "Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/92.0.4515.131 Safari/537.36"
***clientIP*** - - [17/Aug/2021:02:17:45 +0000] "GET /apps-external/tasks/img/tasks.svg HTTP/1.1" 304 782 "-" "Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/92.0.4515.131 Safari/537.36"
***clientIP*** - - [17/Aug/2021:02:17:45 +0000] "GET /core/img/favicon.ico HTTP/1.1" 200 15724 "-" "Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/92.0.4515.131 Safari/537.36"
***clientIP*** - - [17/Aug/2021:02:17:45 +0000] "GET /ocs/v2.php/apps/notifications/api/v1/notifications?format=json HTTP/1.1" 200 936 "-" "Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/92.0.4515.131 Safari/537.36"
***clientIP*** - - [17/Aug/2021:02:17:45 +0000] "GET /index.php/apps/richdocuments/ajax/documents/list HTTP/1.1" 200 7554 "-" "Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/92.0.4515.131 Safari/537.36"
***clientIP*** - - [17/Aug/2021:02:17:47 +0000] "GET /index.php/apps/richdocuments/index?fileId=60 HTTP/1.1" 200 3941 "-" "Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/92.0.4515.131 Safari/537.36"
***clientIP*** - - [17/Aug/2021:02:17:47 +0000] "GET /index.php/core/js/oc.js?v=cddf5d11c0a3f75d41dad1d3892427f0 HTTP/1.1" 200 6254 "-" "Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/92.0.4515.131 Safari/537.36"
***clientIP*** - - [17/Aug/2021:02:17:47 +0000] "GET /ocs/v2.php/apps/notifications/api/v1/notifications?format=json HTTP/1.1" 200 936 "-" "Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/92.0.4515.131 Safari/537.36"

ownCloud log (data/owncloud.log)

{"reqId":"P7EWbwEI3ERPl4t5AdKQ","level":3,"time":"2021-08-16T22:20:46+00:00","remoteAddr":"***clientIP***","user":"**user**","app":"PHP","method":"GET","url":"\/index.php\/apps\/richdocuments\/index","message":"Undefined index: version at \/var\/www\/owncloud\/apps-external\/richdocuments\/templates\/documents.php#3"}
{"reqId":"P7EWbwEI3ERPl4t5AdKQ","level":3,"time":"2021-08-16T22:20:46+00:00","remoteAddr":"***clientIP***","user":"**user**","app":"PHP","method":"GET","url":"\/index.php\/apps\/richdocuments\/index","message":"Undefined index: sessionId at \/var\/www\/owncloud\/apps-external\/richdocuments\/templates\/documents.php#4"}
{"reqId":"P7EWbwEI3ERPl4t5AdKQ","level":3,"time":"2021-08-16T22:20:46+00:00","remoteAddr":"***clientIP***","user":"**user**","app":"PHP","method":"GET","url":"\/index.php\/apps\/richdocuments\/index","message":"Undefined index: permissions at \/var\/www\/owncloud\/apps-external\/richdocuments\/templates\/documents.php#5"}
{"reqId":"P7EWbwEI3ERPl4t5AdKQ","level":3,"time":"2021-08-16T22:20:46+00:00","remoteAddr":"***clientIP***","user":"**user**","app":"PHP","method":"GET","url":"\/index.php\/apps\/richdocuments\/index","message":"Undefined index: title at \/var\/www\/owncloud\/apps-external\/richdocuments\/templates\/documents.php#6"}
{"reqId":"P7EWbwEI3ERPl4t5AdKQ","level":3,"time":"2021-08-16T22:20:46+00:00","remoteAddr":"***clientIP***","user":"**user**","app":"PHP","method":"GET","url":"\/index.php\/apps\/richdocuments\/index","message":"Undefined index: fileId at \/var\/www\/owncloud\/apps-external\/richdocuments\/templates\/documents.php#7"}
{"reqId":"P7EWbwEI3ERPl4t5AdKQ","level":3,"time":"2021-08-16T22:20:46+00:00","remoteAddr":"***clientIP***","user":"**user**","app":"PHP","method":"GET","url":"\/index.php\/apps\/richdocuments\/index","message":"Undefined index: access_token at \/var\/www\/owncloud\/apps-external\/richdocuments\/templates\/documents.php#8"}
{"reqId":"P7EWbwEI3ERPl4t5AdKQ","level":3,"time":"2021-08-16T22:20:46+00:00","remoteAddr":"***clientIP***","user":"**user**","app":"PHP","method":"GET","url":"\/index.php\/apps\/richdocuments\/index","message":"Undefined index: access_token_ttl at \/var\/www\/owncloud\/apps-external\/richdocuments\/templates\/documents.php#9"}
{"reqId":"P7EWbwEI3ERPl4t5AdKQ","level":3,"time":"2021-08-16T22:20:46+00:00","remoteAddr":"***clientIP***","user":"**user**","app":"PHP","method":"GET","url":"\/index.php\/apps\/richdocuments\/index","message":"Undefined index: urlsrc at \/var\/www\/owncloud\/apps-external\/richdocuments\/templates\/documents.php#10"}
{"reqId":"P7EWbwEI3ERPl4t5AdKQ","level":3,"time":"2021-08-16T22:20:46+00:00","remoteAddr":"***clientIP***","user":"**user**","app":"PHP","method":"GET","url":"\/index.php\/apps\/richdocuments\/index","message":"Undefined index: path at \/var\/www\/owncloud\/apps-external\/richdocuments\/templates\/documents.php#11"}
{"reqId":"P7EWbwEI3ERPl4t5AdKQ","level":3,"time":"2021-08-16T22:20:46+00:00","remoteAddr":"***clientIP***","user":"**user**","app":"PHP","method":"GET","url":"\/index.php\/apps\/richdocuments\/index","message":"Undefined index: uploadMaxHumanFilesize at \/var\/www\/owncloud\/apps-external\/richdocuments\/templates\/documents.php#50"}
{"reqId":"P7EWbwEI3ERPl4t5AdKQ","level":3,"time":"2021-08-16T22:20:46+00:00","remoteAddr":"***clientIP***","user":"**user**","app":"PHP","method":"GET","url":"\/index.php\/apps\/richdocuments\/index","message":"Undefined index: uploadMaxFilesize at \/var\/www\/owncloud\/apps-external\/richdocuments\/templates\/documents.php#58"}
{"reqId":"P7EWbwEI3ERPl4t5AdKQ","level":3,"time":"2021-08-16T22:20:46+00:00","remoteAddr":"***clientIP***","user":"**user**","app":"PHP","method":"GET","url":"\/index.php\/apps\/richdocuments\/index","message":"Undefined index: uploadMaxFilesize at \/var\/www\/owncloud\/apps-external\/richdocuments\/templates\/documents.php#60"}
{"reqId":"P7EWbwEI3ERPl4t5AdKQ","level":3,"time":"2021-08-16T22:20:46+00:00","remoteAddr":"***clientIP***","user":"**user**","app":"PHP","method":"GET","url":"\/index.php\/apps\/richdocuments\/index","message":"Undefined index: uploadMaxHumanFilesize at \/var\/www\/owncloud\/apps-external\/richdocuments\/templates\/documents.php#66"}

Have you enabled the extension into the Collabora settings?