Desktop Client Sync Errors on ownCloud 10.15 with Windows 11

Desktop
1

Hi ownCloud Community,

I’m running ownCloud 10.15 server (Ubuntu 22.04) with the desktop client (3.3.0) on Windows 11. Recently, the client shows “Sync failed: Connection timed out” errors randomly during file uploads, especially larger files (>100 MB). Small files sync fine.

Details:

  • Server: ownCloud 10.15, self-hosted, PHP 8.1, Apache 2.4.
  • Client: ownCloud desktop 3.3.0, Windows 11 Pro, latest updates.
  • Network: Stable 100 Mbps, no proxy, firewall allows ownCloud ports (80, 443).
  • Logs: Client log shows “Timeout after 30s” on PROPFIND requests. Server logs show no errors.

Steps Tried:

  • Restarted client and server.
  • Increased client timeout settings (to 60s).
  • Checked server’s max_upload_size (set to 512M).
  • Re-authenticated client with server.

The issue persists. Is this a known bug in 10.15 or a Windows 11 compatibility issue? Any config tweaks or debug tips for the desktop client? Thanks for any help!

Best,
Sophia Isabella

2

Welcome to the ownCloud Community.

Unless I missed a major announcement, PHP 7.4 is still required.

3

Sync Errors with ownCloud 10.15 + Windows 11

Hi all,
I’m using ownCloud 10.15 (Ubuntu 22.04) with the Windows desktop client (v3.3.0 on Windows 11). Large files (>100MB) fail to sync with “Connection timed out” errors, while small files work fine.

Setup:

Server: ownCloud 10.15, PHP 8.1, Apache 2.4

Client: Windows 11, ownCloud 3.3.0

Network: 100 Mbps, no proxy, ports open

Logs: Timeout on PROPFIND after 30s (no server errors)

Tried:

Restarted server/client

Increased timeouts

Re-authenticated client

Checked PHP upload limits (set to 512M)

Still facing issues. Is this a known bug or a Windows 11 issue? Any config or debug advice?

Thanks,
Sophia Isabella

4

Why are you using

when

?

6

latest client version is 5.3.2

1 Like
7

Your large file uploads are timing out. Try updating the desktop app, increase Apache and PHP timeout limits, and test on another network or use the web browser upload. This usually fixes the issue.