I have ownCloud 10.0.4 installed and the encryption module set up.
I have the Desktop Client in use on a Windows Laptop (and it works perfectly) and I have it setup on an iMac (and it works perfectly).
Now I have a new Windows 10 Laptop (Surface Book 2) and I have installed the client. However after setup, the client can’t start syncing files and gets an error after scanning the folders. Connection closed (Verbindung getrennt - in german) or so.
Then the sync process starts again stops with the same errors. Only a few folders get downloaded but no files.
The files or folders are all not shared. So I can not reshare them.
And it works on my 2 other computers.
I reinstalled owncloud and even installed an older version but nothing helps.
When I watch in the log I have a lot of errors there:
{“reqId”:“WlSwIVUNhrcAACUiEgcAAAAE”,“level”:3,“time”:“2018-01-09T13:05:54+01:00”,“remoteAddr”:“185.35.180.225”,“user”:“username”,“app”:“no app in context”,“method”:“GET”,“url”:“/remote.php/dav/files/username/170516_Kompensatorische-Erziehung.zip”,“message”:“Can not decrypt this file, probably this is a shared file. Please ask the file owner to reshare the file with you.”}
{“reqId”:“WlSwIVUNhrcAACUiEgcAAAAE”,“level”:4,“time”:“2018-01-09T13:05:54+01:00”,“remoteAddr”:“185.35.180.225”,“user”:“username”,“app”:“webdav”,“method”:“GET”,“url”:“/remote.php/dav/files/username/170516_Kompensatorische-Erziehung.zip”,“message”:“Exception: {"Message":"Can not decrypt this file, probably this is a shared file. Please ask the file owner to reshare the file with you.","Exception":"OC\\Encryption\\Exceptions\\DecryptionFailedException","Code":0,"Trace":"#0 \/URL\/lib\/private\/Files\/Stream\/Encryption.php(463): OCA\\Encryption\\Crypto\\Encryption->decrypt(‘SUSm+X0VfTiLGGk…’, 0)\n#1 \/URL\/lib\/private\/Files\/Stream\/Encryption.php(294): OC\\Files\\Stream\\Encryption->readCache()\n#2 [internal function]: OC\\Files\\Stream\\Encryption->stream_read(8192)\n#3 \/URL\/apps\/files_external\/3rdparty\/icewind\/streams\/src\/Wrapper.php(83): fread(Resource id #598, 8192)\n#4 \/URL\/apps\/files_external\/3rdparty\/icewind\/streams\/src\/CallbackWrapper.php(91): Icewind\\Streams\\Wrapper->stream_read(8192)\n#5 [internal function]: Icewind\\Streams\\CallbackWrapper->stream_read(8192)\n#6 \/URL\/lib\/composer\/sabre\/http\/lib\/Sapi.php(78): stream_copy_to_stream(Resource id #602, Resource id #612, ‘55874617’)\n#7 \/URL\/lib\/composer\/sabre\/dav\/lib\/DAV\/Server.php(498): Sabre\\HTTP\\Sapi::sendResponse(Object(Sabre\\HTTP\\Response))\n#8 \/URL\/lib\/composer\/sabre\/dav\/lib\/DAV\/Server.php(254): Sabre\\DAV\\Server->invokeMethod(Object(Sabre\\HTTP\\Request), Object(Sabre\\HTTP\\Response))\n#9 \/URL\/apps\/dav\/lib\/Server.php(256): Sabre\\DAV\\Server->exec()\n#10 \/URL\/apps\/dav\/appinfo\/v2\/remote.php(31): OCA\\DAV\\Server->exec()\n#11 \/URL\/remote.php(165): require_once(‘\/www\/htdocs\/w01…’)\n#12 {main}","File":"\/URL\/apps\/encryption\/lib\/Crypto\/Encryption.php","Line":366,"User":"username"}”}