Email Configuration SMTP error - Connection Refused 111


#1

I've installed OC 9.1.4 on Godaddy by simply unpacking it in it's own directory and logging in. I can't believe it was that easy and it might not be, because I can't send emails.

I the 'Admin' 'Email Server' all of my setting are correct (I've checked with the host and the email account is fine.

but I get the following message when I send a test email;

A problem occurred while sending the email. Please revise your settings. (Error: Connection could not be established with host smtp.1and1.com [Connection refused #111])

I have not installed a security cert on the site yet, but 1and1 siad that would make no difference. Any suggestions?


#2

Connection refused just means that your system can't reach the configured SMTP server. The documentation at [1] provides various steps helping you debugging your issue.

[1] https://doc.owncloud.org/server/latest/admin_manual/configuration_server/email_configuration.html#troubleshooting


#3

Thanks.

I've made suggested changes, but still the same error message. this is the emai section of my config.php. I've just changed the password in this post

'mail_from_address' => 'cloudsupport',
'mail_smtpmode' => 'smtp',
'mail_domain' => 'sspc.co',
'mail_smtphost' => 'smtp.1and1.com',
'mail_smtpauthtype' => 'LOGIN',
'mail_smtpauth' => true,
'mail_smtpsecure' => 'tls',
'mail_smtpname' => 'cloudsupport@sspc.co',
'mail_smtppassword' => 'S#####i',
'mail_smtpport' => '587',l


#4

There might be even networking issues (Firewall, DNS etc.) on your base system so just changing the config.php probably won't solve this issue.


#5

it's being sent from my webspace on Godaddy, via my browser. I'll give them a call.


#6

Sorted.

I should have set it to PHP Mail.

once i did that it worked fine.


#7

Yeah, they are most likely blocking outgoing stuff from the server via iptables or similar.


#8

now on to email templates. It never ends lol.