Error Delete File on owncloud

Charles_Valyano · November 28, 2018, 8:04am

i have an error , cant delete file on my owncloud server …

Operating system: Ubuntu 16.04 LTS

Web server: Mysql

Database: Mariadb

PHP version: PHP 7.2.11

**ownCloud version: 10.0.10

**Updated from an older ownCloud or fresh install:9.0

Help me guys

dmitry · November 28, 2018, 8:31am

Hi,

We need more info for that. Look in the log files please.

Also a more detailed error description would be great.

Charles_Valyano · November 28, 2018, 9:03am

i dont know which one log that i must post here…too much log

Charles_Valyano · November 28, 2018, 9:04am

cause error deleting file , i always get error sync (Encryption not ready: Module with ID : OC_DEFAULT_MODULE DOESNT EXIST)

dmitry · November 28, 2018, 9:14am

Do you have encryption enabled?

Charles_Valyano · November 28, 2018, 9:18am

here is my screenshoot

dmitry · November 28, 2018, 9:43am

Have you tried following the instructions?

Charles_Valyano · November 29, 2018, 1:20am

which one instructions ?

dmitry · November 29, 2018, 12:22pm

the ones in the screenshot