Error occurred while checking server setup



Steps to reproduce
1. Log in on the portal
2. Go to "Administration"

Actual behaviour
Owncloud seems to work correctly but this error message appears in red color : "Error occurred while checking server setup". What is the cause of it ?

Server configuration
Operating system: Linux Red Hat 7
Web server: Apache
Database: MySql
PHP version: 5.X
ownCloud version (see ownCloud admin page): 9.1.1
Updated from an older ownCloud or fresh install: Fresh install
ownCloud log (data/owncloud.log, see



please see your logfiles as described there to see whats wrong in your environment.


I can see :

{"reqId":"KL8cdy7oSn4OJmcc5Sv9","remoteAddr":"","app":"core","message":"Could not get application: cURL error 6: Could not resolve host:; Name or service not known","level":3,"time":"2016-10-14T12:52:12+00:00","method":"GET","url":"\/owncloud_9_1_1\/cron.php","user":"--"}

Very strange because owncloud seems to work correctly.


Yeah, you have an issue with your DNS setup on the server causing this issue: