Error occurred while checking server setup

Server
,
1

Steps to reproduce

  1. Log in on the portal
  2. Go to “Administration”

Actual behaviour
Owncloud seems to work correctly but this error message appears in red color : “Error occurred while checking server setup”. What is the cause of it ?

Server configuration
Operating system: Linux Red Hat 7
Web server: Apache
Database: MySql
PHP version: 5.X
ownCloud version (see ownCloud admin page): 9.1.1
Updated from an older ownCloud or fresh install: Fresh install
ownCloud log (data/owncloud.log, see How to find webserver or OC logfile / enable php logfile):

2

Hi,

[quote=“ocer_06, post:1, topic:3277”]
ownCloud log (data/owncloud.log, see How to find webserver or OC logfile / enable php logfile):[/quote]

please see your logfiles as described there to see whats wrong in your environment.

3

I can see :

{"reqId":"KL8cdy7oSn4OJmcc5Sv9","remoteAddr":"10.115.64.145","app":"core","message":"Could not get application: cURL error 6: Could not resolve host: api.owncloud.com; Name or service not known","level":3,"time":"2016-10-14T12:52:12+00:00","method":"GET","url":"\/owncloud_9_1_1\/cron.php","user":"--"}

Very strange because owncloud seems to work correctly.

4

Yeah, you have an issue with your DNS setup on the server causing this issue: