Error occurred while checking server setup

9.1.x
help

#1

Steps to reproduce
1. Log in on the portal
2. Go to "Administration"

Actual behaviour
Owncloud seems to work correctly but this error message appears in red color : "Error occurred while checking server setup". What is the cause of it ?

Server configuration
Operating system: Linux Red Hat 7
Web server: Apache
Database: MySql
PHP version: 5.X
ownCloud version (see ownCloud admin page): 9.1.1
Updated from an older ownCloud or fresh install: Fresh install
ownCloud log (data/owncloud.log, see https://central.owncloud.org/t/how-to-find-webserver-or-oc-logfile-enable-php-logfile/808):


#2

Hi,

please see your logfiles as described there to see whats wrong in your environment.


#3

I can see :

{"reqId":"KL8cdy7oSn4OJmcc5Sv9","remoteAddr":"10.115.64.145","app":"core","message":"Could not get application: cURL error 6: Could not resolve host: api.owncloud.com; Name or service not known","level":3,"time":"2016-10-14T12:52:12+00:00","method":"GET","url":"\/owncloud_9_1_1\/cron.php","user":"--"}

Very strange because owncloud seems to work correctly.


#4

Yeah, you have an issue with your DNS setup on the server causing this issue: