Out of no where, ever new user we create gets the standard error while login in, please check server logs. When we check this is the error we see, which to me I cannot identify what the error is. We tried disabling memcache locking by many other posts we found, but the error is not shedding any light on a fix…
{"reqId":"X8Vd4vHySbJJ0Z25SonazAAAAAE",
"level":3,"time":"2020-11-30T21:02:27+00:00",
"remoteAddr":"173.239.11.120",
"user":"goatgoat2",
"app":"index",
"method":"GET",
"url":"\/index.php\/apps\/files\/",
"message":"Exception: {\"Exception\":\"OCP\Files\NotFoundException\",
\"Message\":\"\",
\"Code\":0,
\"Trace\":\"#0 /var/www/html/owncloud/apps/files/lib/Controller/ViewController.php(134): OC_Helper::getStorageInfo('/', false)\\n#1 /var/www/html/owncloud/apps/files/lib/Controller/ViewController.php(207): OCA\Files\Controller\ViewController->getStorageInfo()\\n#2 /var/www/html/owncloud/lib/private/AppFramework/Http/Dispatcher.php(153): OCA\Files\Controller\ViewController->index('', '', NULL, NULL)\\n#3 /var/www/html/owncloud/lib/private/AppFramework/Http/Dispatcher.php(85): OC\AppFramework\Http\Dispatcher->executeController(Object(OCA\Files\Controller\ViewController), 'index')\\n#4 /var/www/html/owncloud/lib/private/AppFramework/App.php(100): OC\AppFramework\Http\Dispatcher->dispatch(Object(OCA\Files\Controller\ViewController), 'index')\\n#5 /var/www/html/owncloud/lib/private/AppFramework/Routing/RouteActionHandler.php(47): OC\AppFramework\App::main('ViewController', 'index', Object(OC\AppFramework\DependencyInjection\DIContainer), Array)\\n#6 /var/www/html/owncloud/lib/private/Route/Router.php(342): OC\AppFramework\Routing\RouteActionHandler->__invoke(Array)\\n#7 /var/www/html/owncloud/lib/base.php(916): OC\Route\Router->match('/apps/files/')\\n#8 /var/www/html/owncloud/index.php(54): OC::handleRequest()\\n#9 {main}\",
\"File\":\"/var/www/html/owncloud/lib/private/legacy/helper.php\",
\"Line\":585}"}
Config file below:
<?php
$CONFIG = array (
'updatechecker' => false,
'instanceid' => 'REDACTED',
'passwordsalt' => 'REDACTED',
'secret' => 'REDACTED',
'trusted_domains' =>
array (
0 => '67.55.84.252',
1 => 'REDACTED',
),
'datadirectory' => '/var/www/html/owncloud/data',
'overwrite.cli.url' => 'https://REDACTED',
'htaccess.RewriteBase' => '/',
'dbtype' => 'mysql',
'version' => '10.5.0.10',
'dbname' => 'REDACTED',
'dbhost' => 'localhost',
'dbtableprefix' => 'oc_',
'dbuser' => 'REDACTED',
'dbpassword' => 'REDACTED',
'logtimezone' => 'UTC',
'memcache.local' => '\\OC\\Memcache\\APCu',
'memcache.distributed' => '\\OC\\Memcache\\Memcached',
'memcached_servers' =>
array (
0 =>
array (
0 => 'localhost',
1 => 11211,
),
),
'filelocking.enabled' => true,
'redis' =>
array (
'host' => 'localhost',
'port' => 11211,
'timeout' => 0.0,
'password' => '',
),
'apps_paths' =>
array (
0 =>
array (
'path' => '/var/www/html/owncloud/apps',
'url' => '/apps',
'writable' => false,
),
1 =>
array (
'path' => '/var/www/html/owncloud/apps-external',
'url' => '/apps-external',
'writable' => true,
),
),
'installed' => true,
'loglevel' => 0,
);