Operating system: UBUNTU 16.04 LTS
Web server: Apache
ownCloud version: (see ownCloud admin page) 10.0.6
Updated from an older ownCloud or fresh install: updated
some users are receiving the error message "Invalid private key for Encryption App. Please update your private key password in your personal settings to recover access to your encrypted files."
User configuration is from Active Directory via LDAP, so they cannot change their password in OwnCloud?
When changing the encyrption password status is "saving....." and nothing happens.
So how to go on to fix this problem?