Failed to download multiple files

Hi! I have the owncloud on 9.1.3 version, installed in a Debian 8 OS

There are a folder with multiple pictures, but if one user try to download all of them, windows shows an error when open the compressed file.

I downloaded 40 pictures, then I opened the compressed file without problems. After this, I downloaded 50 pictures and I have an error opening the compressed file. I try to download 40 pictures again and the result is error.

This is the log generated by owncloud

{"reqId":"yZd2GDtvKGJ4qhKlUOPW","remoteAddr":"81.43.249.99","app":"no app in context","message":"Exception: {\"Exception\":\"OC\HintException\",\"Message\":\"Missing Signature\",\"Code\":0,\"Trace\":\"#0 \/var\/www\/owncloud\/apps\/encryption\/lib\/Crypto\/Crypt.php(527): OCA\Encryption\Crypto\Crypt->hasSignature('xQw97HxQSvYJbcM...', 'AES-256-CTR')\n#1 \/var\/www\/owncloud\/apps\/encryption\/lib\/Crypto\/Crypt.php(460): OCA\Encryption\Crypto\Crypt->splitMetaData('xQw97HxQSvYJbcM...', 'AES-256-CTR')\n#2 \/var\/www\/owncloud\/apps\/encryption\/lib\/Crypto\/Encryption.php(363): OCA\Encryption\Crypto\Crypt->symmetricDecryptFileContent('xQw97HxQSvYJbcM...', '\f\xFC\xBD\xB6\xB4\xAF\x12>'\x16:\x80\xC1;\xC6...', 'AES-256-CTR', 1, 1080)\n#3 \/var\/www\/owncloud\/lib\/private\/Files\/Stream\/Encryption.php(459): OCA\Encryption\Crypto\Encryption->decrypt(*** sensitive parameters replaced ***)\n#4 \/var\/www\/owncloud\/lib\/private\/Files\/Stream\/Encryption.php(290): OC\Files\Stream\Encryption->readCache()\n#5 [internal function]: OC\Files\Stream\Encryption->stream_read(8192)\n#6 \/var\/www\/owncloud\/3rdparty\/icewind\/streams\/src\/Wrapper.php(83): fread(Resource id #661, 8192)\n#7 \/var\/www\/owncloud\/3rdparty\/icewind\/streams\/src\/CallbackWrapper.php(91): Icewind\Streams\Wrapper->stream_read(8192)\n#8 [internal function]: Icewind\Streams\CallbackWrapper->stream_read(8192)\n#9 \/var\/www\/owncloud\/3rdparty\/mcnetic\/zipstreamer\/src\/ZipStreamer.php(368): fread(Resource id #664, 1048560)\n#10 \/var\/www\/owncloud\/3rdparty\/mcnetic\/zipstreamer\/src\/ZipStreamer.php(222): ZipStreamer\ZipStreamer->streamFileData(Resource id #664, 0, 1)\n#11 \/var\/www\/owncloud\/lib\/private\/Streamer.php(97): ZipStreamer\ZipStreamer->addFileFromStream(Resource id #664, '37.Cucuruchos.j...')\n#12 \/var\/www\/owncloud\/lib\/private\/legacy\/files.php(156): OC\Streamer->addFileFromStream(Resource id #664, '37.Cucuruchos.j...', 7103238)\n#13 \/var\/www\/owncloud\/apps\/files_sharing\/lib\/Controllers\/ShareController.php(503): OC_Files::get('\/Fotos HJT', Array, Array)\n#14 [internal function]: OCA\Files_Sharing\Controllers\ShareController->downloadShare('deXN71cNkO2eman', '[\"1. Hotel Jard...', '\/', 'bbiwqieelmgnzes...')\n#15 \/var\/www\/owncloud\/lib\/private\/AppFramework\/Http\/Dispatcher.php(159): call_user_func_array(Array, Array)\n#16 \/var\/www\/owncloud\/lib\/private\/AppFramework\/Http\/Dispatcher.php(89): OC\AppFramework\Http\Dispatcher->executeController(Object(OCA\Files_Sharing\Controllers\ShareController), 'downloadShare')\n#17 \/var\/www\/owncloud\/lib\/private\/AppFramework\/App.php(99): OC\AppFramework\Http\Dispatcher->dispatch(Object(OCA\Files_Sharing\Controllers\ShareController), 'downloadShare')\n#18 \/var\/www\/owncloud\/lib\/public\/AppFramework\/App.php(135): OC\AppFramework\App::main('ShareController', 'downloadShare', Object(OC\AppFramework\DependencyInjection\DIContainer))\n#19 \/var\/www\/owncloud\/core\/routes.php(140): OCP\AppFramework\App->dispatch('ShareController', 'downloadShare')\n#20 [internal function]: OC\Route\Router->{closure}(Array)\n#21 \/var\/www\/owncloud\/lib\/private\/Route\/Router.php(280): call_user_func(Object(Closure), Array)\n#22 \/var\/www\/owncloud\/lib\/base.php(891): OC\Route\Router->match('\/s\/deXN71cNkO2e...')\n#23 \/var\/www\/owncloud\/index.php(54): OC::handleRequest()\n#24 {main}\",\"File\":\"\/var\/www\/owncloud\/apps\/encryption\/lib\/Crypto\/Crypt.php\",\"Line\":562}","level":3,"time":"2017-03-09T12:37:29+01:00","method":"GET","url":"\/index.php\/s\/deXN71cNkO2eman\/download?path=%2F&files=%5B%221.%20Hotel%20Jardin%20Tropical.JPG%22%2C%222.%20Hotel%20Jardin%20Tropical.JPG%22%2C%223.%20Hotel%20Jardin%20Tropical.jpg%22%2C%225.Hotel%20Jardin%20Tropical.jpg%22%2C%226.Hotel%20Jardin%20Tropical.jpg%22%2C%227.Hotel%20Jardin%20Tropical.JPG%22%2C%228.%20Hotel%20Jardin%20Tropical.JPG%22%2C%229.Hotel%20Jardin%20Tropical.JPG%22%2C%2210.Hotel%20Jardin%20Tropical.JPG%22%2C%2211.Hotel%20Jardin%20Tropical.jpg%22%2C%2212.Hotel%20Jardin%20Tropical.jpg%22%2C%2213.Hotel%20Jardin%20Tropical.jpg%22%2C%2214.Hotel%20Jardin%20Tropical.jpg%22%2C%2215.Hotel%20Jardin%20Tropical.jpg%22%2C%2216.Hotel%20Jardin%20Tropical.jpg%22%2C%2217.Hotel%20Jardin%20Tropical.JPG%22%2C%2218.Hotel%20Jardin%20Tropical.JPG%22%2C%2219.Hotel%20Jardin%20Tropical.jpg%22%2C%2220.Hotel%20Jardin%20Tropical.jpg%22%2C%2221.Hotel%20Jardin%20Tropical.jpg%22%2C%2222.Hotel%20Jardin%20Tropical.jpg%22%2C%2223.super%20Jardin%20Tropical.jpg%22%2C%2224.Hotel%20Jardin%20Tropical.jpg%22%2C%2225.Hotel%20Jardin%20Tropical.jpg%22%2C%2226.Hotel%20Jardin%20Tropical.jpg%22%2C%2227.%20Junior%20Suite.jpg%22%2C%2227.Junior%20Suite%202.jpg%22%2C%2227.Junior%20suite.jpg%22%2C%2227.Suite.jpg%22%2C%2228.Suite%202.jpg%22%2C%2229.Suite%203.jpg%22%2C%2230%20Buffet.jpg%22%2C%2231%20Buffet.jpg%22%2C%2232%20Las%20Rocas.jpg%22%2C%2233%20Las%20Rocas.jpg%22%2C%2234%20Las%20Rocas.jpg%22%2C%2235%20Rest%20Gastron%C3%B3mico.JPG%22%2C%2236.Cucuruchos.jpg%22%2C%2237.Cucuruchos.jpg%22%2C%2241.Gym.jpg%22%2C%2242.%20Wellness.jpg%22%2C%2238%20Caf%C3%A9%20Paris.tif%22%2C%2239.Caf%C3%A9%20Paris.tif%22%2C%2240.Caf%C3%A9%20Paris.tif%22%2C%2243%20Wellness.TIF%22%2C%2244%20Chill%20Out%20Terrace.jpg%22%2C%2245%20Chill%20Out%20Terrace.jpg%22%2C%2246%20Sunset%20Bar.jpg%22%2C%2247%20Sunset%20Bar.jpg%22%2C%2248.Hotel%20Jardin%20Tropical.JPG%22%2C%2249.Hotel%20Jardin%20Tropical.jpg%22%2C%2250.Hotel%20Jardin%20Tropical.jpg%22%2C%221.%20Life%20Style%20Jardin%20Tropical.jpg%22%2C%222.%20Life%20Style%20Jardin%20Tropical.jpg%22%2C%223.Life%20Style%20Jardin%20Tropical.jpg%22%2C%224.Life%20Style%20Jardin%20Tropical.jpg%22%2C%225.Life%20Style%20Jardin%20Tropical.jpg%22%5D&downloadStartSecret=bbiwqieelmgnzes18af50cnmi","user":"--"}

Can anyone help me?

Please update to 9.1.4 as advised in the issue template shown when creating a new thread. If that doesn't fix your issue then please create a new bugreport at [1]

[1]