Failed to verify access token: token is expired by Xs

Infinite Scale
1

Steps to reproduce

  1. OCIS seems to be running normally, Client is running normally. I’m not logged into UI.

Expected behaviour

expect no errors in log

Actual behaviour

getting regular “failed to verify access token: token is expired by…” (see below)

Server configuration

Bare Metal Install (Raspberry Pi 4B rev 1.5)
Functionality otherwise as expected.

Web server:
apache2 reverse proxy (as described in Bare Metal Install)

Database:
NA

PHP version:
NA

ownCloud version: (see ownCloud admin page)
Version: 5.0.9
Compiled: 2024-11-14 00:00:00 +0000 UTC

Updated from an older ownCloud or fresh install:
fresh

Where did you install ownCloud from:

The content of config/config.php:
NA

List of activated apps:

None

Are you using external storage, if yes which one: local/smb/sftp/…
No

Are you using encryption: yes/no
No

Are you using an external user-backend, if yes which one: LDAP/ActiveDirectory/Webdav/…
No

Client configuration

ownCloud 5.3.1.14018 f15fd5
Libraries Qt 6.4.3, OpenSSL 3.1.2 1 Aug 2023
Using virtual files plugin: suffix
OS: debian-6.1.0-27-amd64
QPA: xcb

Operating system:
bookworm

Logs

I can provide if needed.

ownCloud log (data/owncloud.log)

Same error about every 10 minutes:

Nov 25 09:07:57 HuPi5 ocis[912]: {“level”:“error”,“service”:“proxy”,“error”:“failed to verify access token: token is expired by 1.842776739s”,“authenticator”:“oidc”,“path”:“/graph/v1.0/me/drives”,“time”:“2024-11-25T09:07:57+01:00”,“message”:“failed to authenticate the request”}

Browser log

NA

2

Is there a user facing issue?

IMHO access tokens sometime expire, but they are getting renewed all the time by the clients.

3

User facing? I guess not, it’s not something a user sees. But I’m new to OCIS and the log entry has an “error” level, so I thought it might be an issue. But if you think its normal, then it might be better to reduce the level to a “warning”.

4

Hello guys,

I’m facing the same issue:

Sep 10 11:07:06 REDACTED ocis[1311588]: {"level":"error","service":"proxy","error":"failed to verify access token: token has invalid claims: token is expired","authenticator":"oidc","path":"/ocs/v2.php/cloud/capabilities","user_agent":"Mozilla/5.0 (Android) ownCloud-android/4.6.2","client.address":"","network.peer.address":"","network.peer.port":"","time":"2025-09-10T11:07:06+02:00","message":"failed to authenticate the request"}
Sep 10 11:07:06 REDACTED ocis[1311588]: {"level":"error","service":"proxy","error":"failed to verify access token: token has invalid claims: token is expired","authenticator":"oidc","path":"/remote.php/dav/files/REDACTED/","user_agent":"Mozilla/5.0 (Android) ownCloud-android/4.6.2","client.address":"","network.peer.address":"","network.peer.port":"","time":"2025-09-10T11:07:06+02:00","message":"failed to authenticate the request"}

I can navigate into the app but absolutely nothing is uploaded. I completely remove and reinstall the android app but nothing change.